HP Media Center m1100 - Desktop PC Support Manual

Hp desktop pcs - warranty and support guide.
Hide thumbs

Advertisement

Before contacting HP Total Care, it's important to have the following
information handy.
Please take a moment to write down your product information for future
reference.
Product Name: ______________________________________________________
Model Number: _____________________________________________________
System or
Product Number: ____________________________________________________
Serial Number: ______________________________________________________
Purchase Date: ______________________________________________________
Operating
System: ____________________________________________________________
Type and
Revision: ___________________________________________________________

Advertisement

   Related Manuals for HP Media Center m1100 - Desktop PC

   Summary of Contents for HP Media Center m1100 - Desktop PC

  • Page 1: Warranty And Support Guide

    Warranty and Support Guide Before contacting HP Total Care, it’s important to have the following information handy. Please take a moment to write down your product information for future reference. Product Name: ______________________________________________________ Model Number: _____________________________________________________ System or Product Number: ____________________________________________________ Serial Number: ______________________________________________________ Purchase Date: ______________________________________________________ Operating...

  • Page 3: Where To Get Help

    Don’t Forget to Register! Registration is quick, easy and offers: • Click “Register with HP” E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver on your desktop or go to: updates specific to the product(s) you own. http://register.hp.com •...

  • Page 4: Troubleshooting, Hard Disk Drive

    Prodigy Internet Services Veritas (only CD-RW and DVD+RW/+R models) 1-800-213-0992 — www.prodigy.com www.veritas.com Quicken Basic (Intuit) Yahoo! — User Support 1-900-555-4688 — www.intuit.com www.yahoo.com Troubleshooting For help on problems you may be experiencing when you Solution describes what you should do to try to solve the install your PC, refer to the following pages for possible problem.

  • Page 5: Internet Access, Keyboard And Mouse

    Internet Access Symptom Problem Solution Cannot connect to the Internet Service Provider (ISP) Verify Internet settings, or contact your ISP for assistance. Internet. account is not set up properly. Modem is not set up properly. Reconnect the modem, verifying connections. Note that your PC may also have an Ethernet network interface (also called a network interface card, or NIC) that connects to a LAN (local area network).

  • Page 6: Recovering From Software Problems

    Power Symptom Problem Solution PC will not turn on or start. PC is not securely connected to Ensure that cables connecting the PC to the external power an external power source. source are plugged in properly. Green power supply light on When the cables connecting the PC to the external power back of PC is out.

  • Page 7

    • • Turn Off Computer When you turn off the computer Application and Driver Recovery If the problem and then turn it on again, you force the PC to copy the with the PC seems to be with only one program or one operating system into its memory and to clear some driver, it may be that the application program or the tracking information.

  • Page 8

    Creating Recovery CDs/DVDs 1 You can recover (bring back) the operating system and programs that were included on your hard drive just as they were when you bought the computer. NOTE: A hard disk drive is a disk inside the computer that stores the operating system, programs, and data. 2 You recover the operating system and programs directly from your hard drive, where a copy was placed for your convenience.

  • Page 9: System Restore, Using The Recovery Tools Cd, Application Recovery

    The number of CDs/DVDs in the recovery set depends on To Create or to Start the Recovery Tools CD: your PC model. The program tells you the number of blank 1 Click Start on the taskbar. discs needed to make the set. The process takes some time, 2 Choose All Programs.

  • Page 10: System Recovery

    Make your own recovery discs (CDs or DVD) before you To Start Application Recovery: need them; see “Creating Recovery CDs/DVDs.” You can 1 Close all applications and folders. also make the Recovery Tools CD. This CD contains utilities 2 Uninstall the existing (damaged) application. that allow you to make changes to your hard disk drive;...

  • Page 11: System Recovery Using Recovery Discs, Starting System Recovery Using Recovery Discs

    3 Turn off the PC: System Recovery Using • If the PC works: Click Start on the taskbar, click Recovery Discs Turn Off Computer, and then click Turn Off. Make your own recovery CDs/DVDs before you need them; recovery discs are not included with your PC. See “Creating •...

  • Page 12: Hp Total Care, Software Support

    Warranty and License Information Return to HP Repair Service HP Total Care HP will arrange to have your PC picked up and delivered to HP Total Care provides fast, friendly, and effective expert an HP Central Repair Center. We pay for the round-trip advice for all your HP products.

  • Page 13: Protect Your Investment, Hardware Limited Warranty, General Terms

    Limited Warranty as “HP Hardware Products”) sold by equipment even if it is not an HP product; we take back all or leased from Hewlett-Packard Company, its worldwide makes and models. Visit our Web site to find out how easy subsidiaries, affiliates, authorized resellers, or it is to recycle: http://www.hp.com/recycle...

  • Page 14: Exclusive Remedy, Limitation Of Liability

    Unless otherwise stated, and to the extent permitted by local YOU SHOULD MAKE PERIODIC BACKUP COPIES law, new HP Hardware Products may be manufactured OF THE DATA STORED ON YOUR HARD DRIVE OR using new materials or new and used materials equivalent OTHER STORAGE DEVICES AS A PRECAUTION to new in performance and reliability.

  • Page 15: Customer Self Repair, Warranty Service, Limited Warranty Period, Types Of Warranty Service

    THIS LIMITATION OF LIABILITY APPLIES WHETHER Customer Self Repair DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER Warranty Service THIS LIMITED WARRANTY OR AS A TORT CLAIM In countries/regions where it is available, your HP Limited (INCLUDING NEGLIGENCE AND STRICT PRODUCT Warranty may include a Customer Self Repair warranty LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM.

  • Page 16: Options And Software Limited Warranties

    Limited Warranty Transfer to Options and Software Another Country/Region Limited Warranties Under the HP Global Limited Warranty program, products may be purchased in one country/region and transferred to The Limited Warranty terms and conditions for most another country/region, where HP has a service presence, HP-branded options (HP Options) are as set forth in the without voiding the warranty.

  • Page 17: Software Technical Support

    (a) you (either an individual or methods, including electronic media and telephone, for a single entity) and (b) Hewlett-Packard Company (“HP”) ninety (90) days from date of purchase. See “Contacting that governs your use of any Software Product, installed HP”...

  • Page 18

    e. Freeware. Notwithstanding the terms and conditions of 5. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation are owned by this EULA, all or any portion of the Software Product which constitutes non-proprietary HP software or software provided HP or its suppliers and are protected by law, including but under public license by third parties (“Freeware”), is not limited to United States copyright, trade secret, and...

  • Page 19

    EULA, the terms of this EULA shall control. OF THIS EULA) EVEN IF HP OR ANY SUPPLIER HAS BEEN © 2004 Hewlett-Packard Development Company, L.P. ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

  • Page 20: Declaration Of Conformity

    Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130 European Contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany (FAX: +49-7031-14-3143). North America Contact: Hardware Quality Eng. Manager, Hewlett-Packard, CPC, 10500 Ridgeview Ct., Cupertino, CA 95015-4010. Phone: (408)-343-5000...

  • Page 21: Operating Specifications, Regulatory And Safety Information

    Operating Specifications Electrical ratings: 100–127 V /200–240 V , 4/2 A or 6/3 A or 8/4 A, 50/60 Hz Operating temperature: 5° to 35° C (On models with DVD+RW/+R drives, the operating temperature is 5° to 30° C.) Storage temperature: –30°...

  • Page 22: Fcc Regulatory And Safety Information

    FCC Regulatory and Safety Information Consumer Information and FCC Requirements (USA Only) Telephone Connection Federal Communications Commission (FCC) Radio • This equipment complies with Part 68 of the Federal Frequency Interference Statement Communications Commission rules. These rules permit this device to be directly connected to the telephone WARNING: This equipment has been tested and network.

  • Page 23: Energy Star Compliance, Additional Safety Information

    ENERGY STAR Compliance WARNING: The Load Number .9 assigned to each terminal device denotes the percentage of Products marked with the ENERGY the total load to be connected to a telephone ® STAR logo on the packaging box loop; this is used by the device to prevent qualify with the U.S.

  • Page 24: Laser Safety Statement, Tv Antenna Connectors Protection

    AC Power Safety Warning Laser Safety Statement Class 1 LED Product WARNING: Install the computer near an AC The CD and DVD drives contain a laser system and are outlet. The AC power cord is your PC’s main AC disconnecting device and must be easily classified as a “Class 1 Laser Product”...

  • Page 25

    Lightning Protection Power Lines For added protection of any product during a lightning An outside antenna system should not be located in the storm, or when it is left unattended and unused for long vicinity of overhead power lines or other electric light or periods of time, unplug the product from the wall outlet and power circuits, or where it can fall into such power lines or disconnect the antenna or cable system.

Comments to this Manuals

Symbols: 0
Latest comments: