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Message
Possible Cause
The keyboard controller failed its test.
8042 Gate-A20 error
Error in the address decoding circuitry in the
Address Line Short!
memory.
The hard drive is not working or is not configured
C: Drive Error
correctly.
C: Drive Failure
Cache memory is not operating.
Cache Memory Bad, Do
Not Enable Cache
An error is occurring on the timer on the system
CH-2 Timer Error
board.
The system configuration information in the system
CMOS Battery State
setup program is incorrect, or the battery charge
Low
may be low.
CMOS Checksum Failure
CMOS System Options
Not Set
CMOS Display Type
Mismatch
CMOS Memory Size
Mismatch
CMOS Time and Date
Not Set
Drive A or B is present but has failed the BIOS POST. Ensure that the drive is installed correctly in the computer and defined
Diskette Boot Failure
Error in the DMA controller on the system board.
DMA Error
DMA 1 Error
DMA 2 Error
BIOS cannot communicate with the floppy drive or
FDD Controller
hard drive controller.
Failure
HDD Controller
Failure
Interrupt channel on the system board failed to
INTR1 Error
POST.
INTR2 Error
The operating system cannot be located on drive A
Invalid Boot Diskette
or drive C.
The BIOS has detected a stuck key.
Keyboard Error
An error occurred with the keyboard connector.
KB/Interface Error
The operating system cannot be located on drive A
No ROM Basic
or drive C.
Using System Restore
®
®
The Microsoft
Windows
XP operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting
data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. See Windows Help for
information on using System Restore. To access Windows Help, see
NOTICE:
Make regular backups of your data files. System Restore does not monitor your data files or recover them.
Creating a Restore Point
1. Click the Start button.
2. Click Help and Support.
3. Click System Restore.
4. Follow the instructions on the screen.
Restoring the Computer to an Earlier Operating State
If problems occur after installing a device driver, first try using
Corrective Action
If you receive this message after making changes in the
program, enter the program and restore the original value(s).
Reseat the memory
Ensure that the drive is installed correctly in the computer and defined
correctly in the
See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining
technical assistance.
See "Contacting Dell" in the Dell Owner's Manual for instructions on obtaining
technical assistance.
Enter the
system setup program
restart the computer.
correctly in the
ends.
The keyboard or
Ensure that the
computer and defined correctly in the
interface cable at both ends.
The keyboard or
Enter the
system setup program
properly identified.
Make sure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
Make sure that nothing is resting on the keyboard; if a key appears to be
stuck, carefully pry it up. If the problem persists, you may need to replace
the keyboard.
Enter the
system setup program
properly identified.
"Finding Help
Information."
Device Driver
Rollback. If that is unsuccessful, then use System Restore.
modules.
system setup
program.
and verify the system configuration; then
system setup
program. Check the interface cable at both
system board
may need to be replaced.
floppy drive
or the
hard drive
is installed correctly in the
system setup
system board
may need to be replaced.
and confirm that drive A or drive C is
and confirm that drive A or drive C is
system setup
program. Check the
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