Taking Calls - Cisco 504 Administrator's Manual

Dial your number
Remember, you don't need to dial 9 first in order to get an outside line with Horizon.
To select a number you've called before, press the Redial soft key. Use the navigation button to scroll
up and down the list and highlight the number you want to dial. Then either:
pick up the handset (the call will automatically connect) or
press the Dial soft key.
If you want to edit the number before dialling, press the EditDial soft key.
To set up additional functions, such as speed dials or the company address book, you'll need to go
through the Horizon Portal.

Taking calls

You can answer a call on the Cisco 504 in three ways:
By lifting the handset.
By pushing the headset button with the handset still on the phone.
By pushing the speakerphone button with the handset still placed on the phone.
Taking multiple calls
You can also take up to three calls on a single line. To do this, you must first activate Call Waiting:
To turn on Call Waiting, press *56 on your keypad.
To turn off Call Waiting, press *57 on your keypad.
You'll know if there's a second incoming call by:
The second line button flashing red.
The over-display light flashing red.
Nomis Connections, Connections House, 11a Kings Road, Fleet, Hampshire, GU51 3AA
0844 880 9900 0844 880 0009
Press Dial to place the call
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