Table of Contents
Advertisement
22
Problem
Screen image is off-
center
Color balance is wrong
There is no picture
Screen image defects
appear
Using Diagnostics
Diagnostics utilities for checking the video card and instructions for using these utilities may be
available from your computer vendor.
Getting a Usable Video Resolution
The computer operates in VGA mode when the video display driver is not running to accommodate all
monitor types. VGA mode is used during initial installation of the video display driver and when
experiencing video problems. If you select a resolution that causes the monitor to display incorrectly,
take the following actions, as appropriate.
Cause
Monitor settings may be
configured improperly.
Monitor settings may be
configured improperly.
Improper software setup or
hardware problem.
Computer was not shut
down and powered off after
selecting the dual monitor
feature in Windows 2000.
Possible indication of a
hardware problem.
Solution
Refer to your monitor's documentation
for instructions on making horizontal
and vertical adjustments.
Refer to your monitor's documentation
for instructions on adjusting the color
display.
Restart into VGA/Safe Mode to verify
the display properties are configured
correctly for the monitor type. If the
software setup is correct, use a similar
type monitor (if available and
functioning properly) to determine if
the computer is defective. See "Getting
a Usable Video Resolution" in this
chapter.
Shut down the computer and turn off
power to it. Then turn on power to the
computer and let it restart.
Run diagnostics to check the graphics
hardware.
Advertisement
Table of Contents
