Warranty Information - Saito FG-14C Owner's Operating Instruction Manual

3-YEAR LIMITED WARRANTY
What this Warranty Covers - Horizon Hobby, Inc., (Horizon)
warrants to the original purchaser that the product purchased
(the "Product") will be free from defects in materials and
workmanship for a period of 3 years from the date of purchase.
What is Not Covered - This warranty is not transferable and
does not cover (i) cosmetic damage, (ii) damage due to acts
of God, accident, misuse, abuse, negligence, commercial use,
or due to improper use, installation, operation or maintenance,
(iii) modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized
service center, (v) Product not purchased from an authorized
Horizon dealer or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT
WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE
DETERMINED THAT THE PRODUCT WILL SUITABLY MEET THE
REQUIREMENTS OF THE PURCHASERS INTENDED USE.
Purchasers Remedy - Horizons sole obligation and
purchasers sole and exclusive remedy shall be that Horizon
will, at its option, either (i) service, or (ii) replace, any Product
determined by Horizon to be defective. Horizon reserves the
right to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole
discretion of Horizon. Proof of purchase is required for all
warranty claims. SERVICE OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE PURCHASERS SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability - HORIZON SHALL NOT BE LIABLE
FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, TORT,
NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY
OF LIABILITY, EVEN IF HORIZON HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has no
control over use, setup, final assembly, modification or misuse,
no liability shall be assumed nor accepted for any resulting
damage or injury. By the act of use, setup or assembly, the
user accepts all resulting liability. If you as the purchaser or
user are not prepared to accept the liability associated with
LIMITATION, THE IMPLIED
the use of the Product, purchaser is advised to return the
Product immediately in new and unused condition to the place
of purchase.
Law - These terms are governed by Illinois law (without
regard to conflict of law principals). This warranty gives you
specific legal rights, and you may also have other rights which
vary from state to state. Horizon reserves the right to change
or modify this warranty at any time without notice.
WARRANTY SERVICES
Questions, Assistance, and Services - Your local hobby
store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product
has been started, you must contact your local distributor or
Horizon directly. This will enable Horizon to better answer your
questions and service you in the event that you may need
any assistance. For questions or assistance, please visit our
website at www.horizonhobby.com, submit a Product Support
Inquiry or call 877.504.0233 toll free to speak to a Product
Support representative.
Inspection or Services - If this Product needs to be
inspected or serviced and is compliant in the country you
live and use the Product in, please use the Horizon Online
Service Request submission process found on our website
or call Horizon to obtain a Return Merchandise Authorization
(RMA) number. Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but
are not designed to withstand the rigors of shipping without
additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted
at our facility. An Online Service Request is available at http://
www.horizonhobby.com/content/_service-center_render-
service-center. If you do not have internet access, please
contact Horizon Product Support to obtain a RMA number
along with instructions for submitting your product for service.
When calling Horizon, you will be asked to provide your
complete name, street address, email address and phone
number where you can be reached during business hours.
When sending product into Horizon, please include your RMA
number, a list of the included items, and a brief summary
of the problem. A copy of your original sales receipt must
be included for warranty consideration. Be sure your name,
address, and RMA number are clearly written on the outside
of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you
have any issue with a LiPo battery, please contact the
appropriate Horizon Product Support office.
Warranty Requirements - For Warranty consideration,
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