Operating Your Phone; Soft Key Descriptions - Cisco 6921 User Manual

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Operating Your Phone

This section describes how to operate your Cisco IP phone and includes information on soft keys and phone features.
In the Cisco Unified Communications Manager Express mode, Cisco IP phone models 6921 and 6941 only supports
Note
one call per button. It is recommend to configure the Cisco IP phone models 6921 and 6941 dn as dual-line dn and the
huntstop channel under the dn. The second channel on the dn can only be used for call transfer or conference.
Because there are differences in phone and site configurations, not all features described here might apply to your
Note
phone. Consult your system administrator for more information.

Soft Key Descriptions

Your Cisco IP phone is equipped with soft keys for call features and options. Soft keys are displayed along the bottom of the
LCD screen and activated using the corresponding buttons. Soft keys can change according to the state of the phone.
Note Soft key availability depends on the system configuration and this is not the complete list of the soft keys.
Following is a comprehensive list of soft keys offered on these Cisco IP phones. Functions depend on your system configuration.
Soft Key
All calls
Answer
Backspace - <<X
Call
Callback
Cancel
Clear
Call History
Conf
Details
Delete
Dial
EditDial
EndCall
Exit
Fwd all
Fwd Off
Hold
Ignore
Missed
More
10
Function
Lists all calls.
Answers an incoming call.
Navigates to edit characters. Use the backspace soft key to erase digits that you entered
incorrectly.
Opens a new line on the speakerphone to place a call.
Notifies callers that the called line is free.
Cancels the last selection.
Clears directory history.
Provides call history.
Connects callers to a conference call.
Provides caller id details.
Deletes the selected number.
Dials the displayed number.
Selects a number and activates the cursor for editing.
Ends the current call.
Exits from the current selection.
Forwards all calls.
Sets call forwarding off.
Places an active call on hold. Resumes call on hold.
Returns to main screen.
Lists all the missed calls.
Scrolls through additional soft key options (for example, use the more soft key to locate
the DnD soft key).