Troubleshooting; Service Information - Dacor PGM304-1 Installation Instructions Manual

Turn on the main gas supply to the cooktop by opening the
gas shut-off valve. Test each burner separately by pressing
and turning one control knob at a time counterclockwise to the
"HIGH" position. Only the selected burner will spark. (It will take
approximately four seconds for ignition to occur, at which time
the igniter will stop sparking. If ignition does not occur within four
seconds, turn off the knob, wait for at least two minutes to allow
any gas to dissipate, then repeat this ignition test.) The control
knob can then be rotated counterclockwise from "HIGH" to "LOW"
to adjust the flame height progressively. Repeat the ignition test
for all burners.
When installed properly, the flame will be steady. It will also have
a sharp, blue inner cone that will vary in length proportional to the
burner size.
Read and understand the accompanying Use & Care Manual prior
to cooking with this appliance. The Use & Care Manual contains
additional important safety, service, and warranty information.
T
RoubleshooTing
If the cooktop does not operate properly, follow these
troubleshooting steps:
1. Verify that power and gas are being supplied to
the cooktop.
2. Check the electrical connections to ensure that
the installation has been completed correctly.
3. If a burner continues to spark after it ignites:
turn the burner off, allow it to cool, and check for
proper burner assembly (see "Installing Burner
Components").
If you need service, be sure to have the model and serial numbers
when you call. You'll find these numbers on the serial number
plate located on the light shield in the fresh food compartment.
Contact a Dacor authorized Servicer, a Dacor
®
Dacor Customer Service Department at 800.793.0093 or email
®
customerservice@dacorworld.com
i
nsTallaTion
T
RoubleshooTing
s
eRViCe
dealer, or the
®
i
nsTRuCTions
Light & high
position
Light & high
position
Area of
operation
4. Repeat the above test.
5. If the appliance still does not work, contact an
authorized DACOR service company. If you are
unable to locate a DACOR Servicer, please contact
DACOR at (800) 793-0093, or visit us on the web
at www.dacor.com. Do not attempt to repair the
appliance yourself. DACOR is not responsible for
service required to correct a faulty installation.
i
nfoRmaTion
Knob position
indicator
Area of
operation
Low
position
PGM-1 Single Burner Control Valve
Knob position
indicator
Low
position
Area of
operation
Low
High
position
position
PGM-1 Dual Burner Control Valve