Altusen KM0216 User Manual
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Altusen KM0216 User Manual

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  • Page 1 Matrix KVM Switch KM0216 / KM0432 User Manual www.altusen.com...

  • Page 2: Fcc Information

    KM0216 / KM0432 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Notice

    KM0216 / KM0432 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.

  • Page 4: Safety Instructions

    KM0216 / KM0432 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 KM0216 / KM0432 User Manual When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply. Unplug the power cable before removing the power supply.

  • Page 6: Rack Mounting

    KM0216 / KM0432 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 7: Package Contents

    International Co., Ltd. © Manual Part No.: PAPE-0213-3AXG Printing Date: 08/2006 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 8: Table Of Contents

    KM0216 / KM0432 Front View ........6...
  • Page 9 KM0216 / KM0432 User Manual Hot Plugging ..........27 Switching Station Positions:.
  • Page 10 KM0216 Daisy Chain ........

  • Page 11: About This Manual

    KM0216 / KM0432 User Manual About This Manual This User Manual is provided to help you get the most from your KM0216 / KM0432 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 12: Conventions

    KM0216 / KM0432 User Manual Conventions This manual uses the following conventions: Indicates text that you should key in. Monospaced Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].

  • Page 13: Altusen Information

    Getting Help For additional help, advice, and information, ALTUSEN provides several support options. If you need to contact ALTUSEN technical support with a problem, please have the following information ready beforehand: Product model number, serial number, and date of purchase...

  • Page 14: Product Information

    KM0216 / KM0432 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (866-258-8736)

  • Page 15: Chapter 1. Introduction

    16 or 32 operators can access and control up to 1,024 or 2,048 computers. The 2 / 4 consoles belonging to the master unit (the highest level KM0216 / KM0432) are able to access all the computers on the installation—those that are directly connected as well as those that are daisy chained and cascaded.

  • Page 16: Features

    KM0216 / KM0432 User Manual Features Two or four consoles independently and simultaneously control up to 16 or 32 directly connected computers Daisy chain up to 7 additional units Cascade up to 16 or 32 compatible KVM switches from each station on the...

  • Page 17: Benefits

    Chapter 1. Introduction Benefits The KM0216 / KM0432 Matrix KVM Switch saves time and money by allowing a single console to manage each of the connected computers. A KM0216 / KM0432 installation provides the following benefits: Eliminates the cost of a keyboard, monitor, and mouse for each computer.

  • Page 18: System Requirements

    KVM adapter cables (CPU modules) are required to connect computers to the KM0216 / KM0432. Similar to console modules, they allow PS/2, USB, Sun, Mac, and serial computers to be attached to the KM0216 / KM0432. The KVM adapter cables currently available are listed in the table below. Contact your dealer for details.

  • Page 19: Cables

    Chapter 1. Introduction Cables One or more of the following cables are required for use with the KM0216 / KM0432: Function Type Console Module or KVM Adapter Cable to Cat 5 cable KM0216 / KM0432 (see page 67) Daisy Chain Cables...

  • Page 20: Km0216 / Km0432 Front View

    KM0216 / KM0432 User Manual KM0216 / KM0432 Front View KM0216 KM0432...
  • Page 21 The KM0432's Station ID is displayed here. If this is a single station installation (see page 17), or the first station of a daisy chain installation (see page 19), the KM0216 / KM0432 has a station ID of 01. On a daisy chain installation, the KM0216 / KM0432 auto-senses its position and displays the Station ID that corresponds to its place in the chain.

  • Page 22: Km0216 / Km0432 Rear View

    KM0216 / KM0432 User Manual KM0216 / KM0432 Rear View KM0216 KM0432...
  • Page 23 The upper port is the Chain In port; the lower one is the Chain Out port. The Chain In port is not used on the Master (First Stage) unit. 6. KVM Ports (CPU Ports) The Cat 5 cables that link the KVM adapter cables to the KM0216 / KM0432 plug in here.
  • Page 24 KM0216 / KM0432 User Manual This Page Intentionally Left Blank...

  • Page 25: Chapter 2 Installation

    Overview For convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0216 / KM0432's design utilizes console modules that act as signal translation intermediaries between the consoles and the switch, and KVM adapter cables, that serve as intermediaries between the switch and the...

  • Page 26: Before You Begin

    A foot pad set is included with the unit. Peel the protective backing off of the foot pads, and then affix the foot pads to the bottom panel of the KM0216 / KM0432 at the corners, as shown in the diagram below.

  • Page 27: Rack Mounting-Front

    Chapter 2. Installation Rack Mounting—Front 1. Remove the two screws from the sides at the front of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the front of the unit.
  • Page 28 KM0216 / KM0432 User Manual 3. Place the switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the front of the rack. Cage nuts are provided for racks that are not prethreaded.

  • Page 29: Rack Mounting-Rear

    Chapter 2. Installation Rack Mounting—Rear 1. Remove the two screws from the sides at the rear of the unit. Phillips head hex M3 x 6 2. Use the M3 x 8 Phillips head hex screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides at the rear of the unit.
  • Page 30 KM0216 / KM0432 User Manual 3. Place the switch in the rack. Position it so that the holes in the mounting brackets line up with those in the rack. Secure the mounting brackets to the rear of the rack. Cage nuts are provided for racks that are not prethreaded.

  • Page 31: Single Stage Installation

    (Repeat Steps 3 and 4 for all computers that you wish to connect.) 5. After all your computers have been cabled up, plug the female end of the power cord into the KM0216 / KM0432's power socket; plug the male end into an AC mains power source appropriate for the switch.

  • Page 32: Single Stage Installation Diagram

    KM0216 / KM0432 User Manual Single Stage Installation Diagram This product supports several types of console module and KVM adapter cable. See System Requirements, page 4, and Additional Installation Diagrams, page 67, Console Module for details.

  • Page 33: Multilevel Installations

    Daisy Chaining Up to 7 additional KM0216 / KM0432 units can be daisy chained together; each capable of supporting four independent consoles. The first KM0216 / KM0432 is considered the Master unit; the daisy chained KM0216 / KM0432s are considered Slaves.
  • Page 34 2. Use a daisy chain cable set (see Cables, page 5) to connect the Chain Out port of the parent KM0216 / KM0432 unit to the Chain In port of the child KM0216 / KM0432 unit (First Station Out to Second Station In, Second Station Out to Third Station In, etc.).
  • Page 35 Chapter 2. Installation Daisy Chained Installation Diagram This product supports several types of console module and KVM adapter cable. See System Requirements, page 4, and Additional Installation Diagrams, page 67, for details. Console Module Console Module...

  • Page 36: Cascading

    Cascading Another way to expand your KVM installation is to cascade additional KVM switches from the KVM ports of the KM0216 / KM0432. Up to 16 (KM0216) or 32 (KM0432) additional KVM switches can be cascaded. As many as 128 (KM0216) or 256 (KM0432) computers can be controlled in a cascaded installation.
  • Page 37 5. Repeat this procedure for any additional Second Stage units you are installing. 6. Power on the KM0216 / KM0432, then power on the Second Stage unit(s). 7. After all the KVM switches are powered on, then power on the attached computers.

  • Page 38: Daisy Chaining Plus Cascading Expansion

    The expansion methods previously described for daisy chain and cascade installations can be combined to produce extremely large KVM installations. Up to 8 daisy chained KM0216 / KM0432 Matrix KVM Switches can cascade one compatible KVM switch from each port, allowing up to 1,024 or 2,048 computers and 32 consoles in a full installation (8 x 16 x 8 or 8 x 32 x 8).
  • Page 39 Chapter 2. Installation Daisy Chained/Cascaded Installation Diagram KM0432 KA9120 KH88 KM0432 KA9120 KH88...

  • Page 40: Topology Considerations

    Cat 5e and Cat 6 wiring built in to most modern commercial buildings. Note: Although the KM0216 / KM0432 supports legacy Cat 5 wiring, the performance and video quality may degrade over longer distances.

  • Page 41: Basic Operations

    Powering Off and Restarting Powering off the KM0216 / KM0432 does not affect the computers attached to it. When you restart the KM0216 / KM0432, you will regain control immediately. To replace a KM0216 / KM0432, simply power it down; unplug the cables;...

  • Page 42: Port Id Numbering

    The Port Number on the cascaded KVM switch that the computer is connected to. For example, a computer attached to Port 6 of a KVM switch that is cascaded from Port 15 of a KM0216 / KM0432 in the Station 8 position, would have a Port ID of: 8-15-6.

  • Page 43: User Management And Security

    ACCESSIBLE PORTS, page 40). The Administrator's power is limited to only that segment of the installation that the KM0216 / KM0432 he is logged in on controls. He can assign and change passwords and access rights for all operators on his segment.
  • Page 44 USER BUS AUTHORIZATION function (see page 41). The operators on Slave KVMs can only access computers on their segment. This includes any computers connected to KVM switches that are cascaded down from the KM0216 / KM0432 they are logged in on.

  • Page 45: Chapter 3. Osd Operation

    Chapter 3 OSD Operation OSD Overview The KM0216 / KM0432 On Screen Display (OSD) provides a visual, menu- driven, mouse enabled, interface that offers quick and convenient computer access and control, as well as efficient system administration including user management (access rights, passwords, etc.).
  • Page 46 KM0216 / KM0432 User Manual After you log in, a screen similar to the one below appears: F 1 : G O T O F 3 : S E T F 5 : S K P F 7 : S C A N X...

  • Page 47: Osd Main Screen Headings

    Chapter 3. OSD Operation OSD Main Screen Headings Heading Explanation This field shows the Station Number that the currently selected port is connected to. The first number is the Station's position in the chain; the second number shows the total number of stations in the chain. This column lists the Port Numbers for all the KVM ports on the installation.

  • Page 48: Osd Functions

    Highlight Bar to it, then pressing [Enter]. 3. Press [Esc] to return to the previous menu level. A complete description of the KM0216 / KM0432's OSD operations are given in the sections that follow. F1 GOTO GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID.

  • Page 49: F2 List

    Chapter 3. OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD lists on the Main Screen. Many of the OSD functions only operate on the computers that are currently displayed (listed) on the Main Screen. The submenu choices and their meanings are given in the table below: Choice Meaning...

  • Page 50: F3 Set

    The changes only become permanent when you Log out of the OSD (see F8 LOUT, page 45). If you shut down the KM0216 / KM0432 without first logging out, your changes are discarded.
  • Page 51 Chapter 3. OSD Operation (continued from previous page) Setting Function PORT ID Determines how long a Port ID displays on the monitor after a port — DISPLAY change has taken place. The choices are: User Defined which lets — DURATION you select the amount of time (from 1–255 sec.);...

  • Page 52: F4 Adm

    The changes only become permanent when you Log out of the OSD (see F8 LOUT, page 45). If you shut down the KM0216 / KM0432 without first logging out, your changes are discarded.
  • Page 53 Chapter 3. OSD Operation (continued from previous page) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 54 KM0216 / KM0432 User Manual (continued from previous page) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, click the port, or use the Navigation Keys to move the highlight bar to it, then press [Spacebar].
  • Page 55 No Operators have access rights to other Stations (and the computers connected to them). FIRMWARE In order to upgrade the KM0216 / KM0432's firmware (see Chapter 6), UPGRADE you must first invoke Firmware Upgrade Mode with this setting. Only the Super Administrator on the Master Station can utilize this function.

  • Page 56: F5 Skp

    KM0216 / KM0432 User Manual F5 SKP This function enables you to easily skip backward or forward—switching the console focus from the currently active KVM port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see page 37).

  • Page 57: F6 Brc

    Chapter 3. OSD Operation F6 BRC F6 is a Super Administrator or Administrator only function. Clicking the F6 field, or pressing [F6], invokes Broadcast (BRC) Mode. In Broadcast Mode, commands are sent from the console to all computers, whether directly connected to the first stage Matrix KVM Switch or attached to a daisy chained Matrix KVM Switch.

  • Page 58: F7 Scan

    KM0216 / KM0432 User Manual F7 SCAN This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see SCAN/SKIP MODE, page 37).

  • Page 59: F8 Lout

    Chapter 3. OSD Operation F8 LOUT LOUT (Log Out) logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] to deactivate the OSD when you are at the Main Screen. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 61: Chapter 4. Hotkey Operation

    For installations that combine daisy chaining and cascading, it is simpler, more convenient, and more efficient to use the OSD. The KM0216 / KM0432 provides the following Hotkey Port Control features: Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode (HKM).

  • Page 62: Selecting The Active Port

    KM0216 / KM0432 User Manual When HKM is active: The Caps Lock, and Scroll Lock LEDs flash in succession to indicate so. They stop flashing and revert to normal status when you exit HKM. A Command Line appears at the bottom of the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background.

  • Page 63: Auto Scanning

    Chapter 4. Hotkey Operation Auto Scanning Auto Scan switches among all the KVM ports that are accessible to the current Operator at regular intervals (see SCAN/SKIP MODE, page 37, for information regarding accessible ports). This function is convenient for automatically monitoring the activity of the computers on the installation.

  • Page 64: Invoking Auto Scan

    KM0216 / KM0432 User Manual Invoking Auto Scan: To start Auto Scanning, key in the following Hotkey combination: 1. Invoke HKM (see page 47). 2. Press [A]. After you press A, you automatically exit HKM, and enter Auto Scan Mode, and Auto Scanning begins.

  • Page 65: Skip Mode

    Chapter 4. Hotkey Operation Skip Mode This feature allows you to switch between computers in order to monitor them manually. In contrast to Auto Scanning, which automatically switches after a fixed interval, Skip Mode lets you dwell on a particular port for as long or as little as you like.

  • Page 66: Hotkey Beeper Control

    KM0216 / KM0432 User Manual Hotkey Beeper Control The Beeper (see ACTIVATE BEEPER, page 39) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke HKM (see page 47). 2. Press [B] After you press B, the Beeper toggles On or Off.

  • Page 67: Chapter 5. Keyboard Emulation

    Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 68: Sun Keyboard

    KM0216 / KM0432 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

  • Page 69: The Firmware Upgrade Utility

    2. Choose the Firmware Upgrade Package you want to install (usually the most recent) and download it to your computer. 3. Use Cat 5 cable to connect the KM0216 / KM0432's Firmware Upgrade Port to a hub that the computer you used in Step 1 connects to.
  • Page 70 KM0216 / KM0432 User Manual 4. Shut down all of the computers—but not the stations—on your KVM installation. 5. From the console of your KVM switch, bring up the OSD (see page 31) and select the F4 ADM function. 6. Scroll down to FIRMWARE UPGRADE. Press [Enter], then press [Y] to...

  • Page 71: Performing The Upgrade

    Chapter 6. The Firmware Upgrade Utility Performing the Upgrade Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file—either by double clicking the file icon, or by opening a command line and keying in the full path to it.
  • Page 72 KM0216 / KM0432 User Manual 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. The devices capable of being upgraded by the package are listed in the Device List panel. Note: 1. Although only one device type is shown in the list (KA9220, for example), all units of that type receive the upgrade.
  • Page 73 Chapter 6. The Firmware Upgrade Utility If you didn't enable Check Firmware Upgrade, the Utility installs the upgrade files without checking their version level. While a device group is being upgraded, the background behind its name changes to green and blinks on and off to indicate that upgrading for that device group is in progress.

  • Page 74: Upgrade Failed

    KM0216 / KM0432 User Manual 5. When all devices have been upgraded, click [Finish] to close the Firmware Upgrade Utility. Upgrade Failed If a member of a device group fails to complete the upgrade successfully: 1. Click [Finish] to close the Firmware Upgrade Utility.

  • Page 75: Firmware Upgrade Recovery

    Chapter 6. The Firmware Upgrade Utility Firmware Upgrade Recovery If the firmware upgrade procedure is unnaturally aborted (due to a power outage, for example), the switch that was being upgraded at the time may become inoperable, and may be incapable of accepting a normal firmware upgrade.
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  • Page 77: Appendix

    The following tables indicate the relationship between the number of KVM units and the number of computers that they control: KM0216 Daisy Chain KM0216s Computers 1–16 17–32 33–48 49–64 65–80 81–96 97–112 113–128 KM0216 Cascade to KH88 KVMs Computers KVMs Computers 16–23 72–79 23–30 79–86 30–37 86–93 37–44 93–100 44–51...

  • Page 78: Km0432 Daisy Chain

    KM0216 / KM0432 User Manual KM0432 Daisy Chain KM0432s Computers 1–32 33–64 65–96 97–128 129–160 161–192 193–224 225–256 KM0432 Cascade to KH88 KVMs Computers KVMs Computers KVMs Computers KVMs Computers 32–39 88–95 144–151 200–207 39–46 95–102 151–158 207–214 46–53 102–109 158–165...

  • Page 79: Specifications

    Appendix Specifications Function KM0216 KM0432 Computer Direct Connections Max. 128 (via 8 level Daisy 256 (via 8 level Daisy Chain) Chain) 128 (via 2 level Cascade) 256 (via 2 level Cascade) 1,024 (via 8 level Daisy 2,048 (via 8 level Daisy...

  • Page 80: Osd Factory Default Settings

    KM0216 / KM0432 User Manual OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode...

  • Page 81: Additional Installation Diagrams

    Appendix Additional Installation Diagrams KA9222 PS/2 Console Module CONSOLE KA9272 USB Console Module CONSOLE KM0216 / KM0432 to KVM Adapter Cable Connection...
  • Page 82 KM0216 / KM0432 User Manual KA9120 PS/2 KVM Adapter Cable KA9130 Sun Legacy KVM Adapter Cable KA9131 Sun USB KVM Adapter Cable...
  • Page 83 Appendix KA9140 Serial KVM Adapter Cable CONSOLE NORMAL UPGRADE SERIAL TERMINAL UPGRADE PORT VT-100 KA9170 USB KVM Adapter Cable...

  • Page 84: Clear Login Information

    KM0216 / KM0432 User Manual Clear Login Information If you are unable to perform an Administrator login (because the Username and Password information has become corrupted, or you have forgotten it, for example), you can clear the login information with the following procedure: 1.

  • Page 85: Troubleshooting

    Appendix Troubleshooting Problem Solution The operator can only There is only one display channel for all the ports on a access one port on a cascaded KVM switch. The previous operator's access cascaded KVM switch timeout expired (see SET ACCESS TIMEOUT, page 40), so and cannot switch to the port is released, but his logout timeout has not expired so any of the other ports.

  • Page 86: Sun Systems

    KM0216 / KM0432 User Manual Sun Systems Problem Solution Video display problems The display resolution should be set to 1024 x 768 @ with HDB-15 interface 60Hz. systems (e.g. Sun Blade Under Text Mode: 1000 servers). 1. Go to OK mode and issue the following commands:...

  • Page 87: Limited Warranty

    ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund.
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  • Page 89: Index

    Edit Port Names, 39 ADM, 38 Expansion Administrator functions, 38 Cascading, 22 Advanced Firmware Upgrade, 60 Daisy Chaining, 19 ALTUSEN Information, xiii Daisy Chaining Plus Cascading, 24 Auto Scanning, 44, 49 Invoking Auto Scan, 50 Pausing Auto Scan, 50 F1 GOTO, 34...
  • Page 90 KM0216 / KM0432 User Manual Command Mode, 37 Invoking Hotkey Mode, 47 OSD, 36 Factory Default Settings, 66 Port Control, 47 Functions, 34 Selecting the Active Port, 48 Hotkey, 36 Summary Table, 52 Logout, 45 Main Screen, 32 Main Screen Headings, 33...
  • Page 91 Index SCAN, 44 Switching, 27 Scan Duration, 37 Sun Systems SCAN/SKIPMODE, 37 Troubleshooting, 72 Screen Blanker, 37 Switching Station Positions, 27 Security, 29 System Requirements Selecting the Active Port, 48 Cables, 5 SET, 36 System Reset, 7 Accessible Ports, 40 Logout Timeout, 38 Password, 38 Timeout, 38...
  • Page 92 KM0216 / KM0432 User Manual...

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