Creating A Conference Call Using The Join Softkey; Splitting A Three-Way Conference Call; Speed Dial Numbers; Assigning A New Speed Dial Key - Polycom SoundPoint 320 Quick Manual

conference call will place all other parties on
hold.
Creating a Conference call using the
Join Softkey
You can create a conference call at anytime between
an active call and a call that is on hold.
When you are in an active call:

If you have one call on hold (on the same line or
other line), use the down navigation arrow to
go to the call on hold, and then press the Join
softkey.

If you have more than one call on hold, use the
up and down arrows to switch to the desired
call on hold, press the Join softkey.

Splitting a Three-way Conference Call

You can split or drop one leg of a conference call
when you need to drop a bad connection (cell phone),
or after reaching a wrong number or voice mail
instead of the intended person. If call waiting is
turned off, you cannot split a conference call.
Press the Split softkey to split the conference, both
parties will be on hold.
Press the Resume softkey to return to both parties.

Speed Dial Numbers

For frequently used numbers, you can associate them
with a speed dial index. This feature is local to the
phone, and may be lost during a software upgrade. It
will be lost if the phone needs to be replaced.
Note: When a new entry is added to the Contact
Directory, it is automatically assigned the next
available speed dial index and the new entry
appears at the bottom of the Speed Dial list.

Assigning a New Speed Dial Key

1. Press and hold Line 2, if unassigned. A new
empty entry in the Contact Directory is
automatically opened allowing contact
information to be added.
2. Press the checkmark button to enter a first
name
3. Enter the first name of the contact from the dial
pad
4. Press the Ok or Cancel softkeys to accept or
cancel changes
5. Press the down navigation arrow to display the
next field in the contact's entry
ISC Networking & Telecommunications
PennNet Phone: Polycom SoundPoint IP 320/321 Quick Guide
6. Repeat steps 2 to 5 to enter the last name of the
contact.
7. Repeat steps 2 to 5 to enter a contact number.
8. Repeat steps 2 to 5 to change the Speed Dial
Index if desired
The index can be any value between the next
available index value and the maximum (99).
9. Press the Yes or Cancel softkeys to accept or
cancel changes
10. Press the left navigation arrow repeatedly to
return to the idle display.
Adding or Editing a Speed Dial Index
for an Existing Contact
1. Press the Dir softkey
2. Use the up and down navigation arrows to
scroll through the list to find the contact
3. Press the checkmark button to select the entry
4. Press the Edit softkey
5. Press the down navigation arrow repeatedly
until the speed dial index field appears
6. Press the checkmark button to select the speed
dial index for edit
7. Do one of the following steps:

Enter the next available speed dial index.

Delete the existing speed dial index by using
the left navigation arrow, and then enter a
new speed dial index.
8. Press the Ok or Cancel softkeys to accept or
cancel changes, and then press the Yes softkey
to confirm your changes
9. Press the left navigation arrow repeatedly to
return to the idle display.

Using Speed Dial

To dial a contact via the Speed dial index:
1. Using the dial pad, enter the speed dial index
followed by the # key
2. Press the Dial button or pick up the handset
To access the Speed Dial Index directory:
1. Press the Menu button
2. Select Features > Speed Dial.
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