Error Messages - Brother DCP-330C User Manual

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies
the error and shows an error message. The most common error messages are shown below.
You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers
the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cover is Open
Data Remaining
Document Jam
High Temperature
Ink Empty
Low Temperature
Media Error
Near Empty
No Cartridge
No File
Cause
The scanner cover is not closed
completely.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
Print data is left in the machine's
memory. The USB cable was
unplugged while the computer
was sending the data to the
machine.
The document was not inserted
or fed properly, or the document
scanned from the ADF was too
long.
The print head is too warm.
One or more of the ink cartridges
is empty. The machine will stop
all print operations.
The print head is too cold.
The media card is either
corrupted, improperly formatted,
or there is a problem with the
media card.
One or more of the ink cartridges
are running out of ink.
An ink cartridge is not installed
properly.
The media card in the media
drive does not contain a .JPG
file.
Troubleshooting and Routine Maintenance
Action
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover until it
clicks.
Re-start printing from your computer.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
See Using the ADF (DCP-540CN only)
on page 8.
See Document jam (DCP-540CN only)
on page 69.
Allow the machine to cool down.
Replace the ink cartridges. (See Replacing
the ink cartridges on page 71.)
Allow the machine to warm up.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive by
putting in another media card that you
know is working.
Order a new ink cartridge.
Take out the ink cartridge and put it in
again seating it properly. (See Replacing
the ink cartridges on page 71.)
Put the correct media card into the slot
again.
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