Toshiba e-Studio 3500c Network Administration Manual page 51

No Check...
2 Confirm that the protocol
suite installed on the client
computer has been updated
with the latest software for
the given operating system.
If your network only sup-
ports the IPX/SPX protocol,
make sure that the most
current version of Novell Cli-
ent software is installed.
3 Print a NIC Configuration
page from this equipment.
Does this equipment sup-
port the same protocol as
the network?
4 Change the protocol set-
tings from TopAccess, if
necessary, and reboot the
equipment for the changes
to take effect. Repeat step
2. Was the device discov-
ered?
5 Check the NIC Configura-
tion page. Are the IP
Address and subnet mask
settings correct?
6 Check the router to make
sure it is not filtering out this
equipment packets. Is the
router processing equip-
ment packets correctly?
7 Can another computer
within the same network
segment discover this
equipment?
8 Check the NIC Configura-
tion page. Is the Unit Serial
Number part of the device
name?
9 Check link activities on the
port being used by this
equipment and the integrity
of the network cable, hub,
or switch that connects this
equipment to the network.
Replace any network com-
ponents that you can tell or
suspect are faulty.
Yes No For Instruction, Go To...
See the vendor's Web site for
information about product
updates and technical supports.
Next Step
Configure the proper protocol.
Next Step
Next Step
End
Setup the TCP/IP settings cor-
rectly.
Next Step
Adjust the router settings.
Next Step
Refer to following section to trou-
bleshoot the condition.
Next Step
P.44 "Network Connectivity
Problems"
Contact your service representa-
tive.
Next Step
End
Troubleshooting Overview 49