Table of contents Description • Your M720 • Connections • Accessory for the M720 • Recommendations and safety • Description of the M720 Dialing methods • Using the handset • Using the loudspeaker mode • Adjusting the listening volume Calling a correspondent •...
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Table of contents The abbreviated numbers directories • Programming a personal abbreviated number • Cancelling a personal abbreviated number • Calling a personal abbreviated number • Calling a collective abbreviated number The programmable key • Programming a correspondent’s number • Programming a series of codes •...
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Table of contents The DND (Do Not Disturb) function • Enabling the DND function • Deactivating the DND function • Overriding the DND function • Programming the DND function on the programmable key The virtual desking function • Recovering your subscriber’s features on a set •...
Description Your M720 A new set has just been installed for you. Your M720 digital set gives you access to all the services and features available within the M6500 IP PBX Succession 6500 ranges. Your M720 digital set is a simple and easy to use tool thanks to:...
Connections Line cord groove for desktop position Option not available Handset cord connector Line cord connector *Accessory for the M720 Wall-mounted M720 can be mounted on a wall. installation kit A wall-mounted installation kit is available as an option. * Consult your system operator...
Description Recommendations and safety Do not install the equipment in a damp room or near a water Caution outlet. The equipment must be used at a temperature between 5°C and 45°C. Telephone This equipment can not be connected to the public network. connection This equipment is designed to be installed with a private swit- ching system of NORTEL NETWORKS M6500 IP PBX and...
Description Description of the M720 Telephone handset Directory label Secretariat A.Voyage Message lamp Taxi (incoming call indicator and Banque message notification) Domicile Numeric keypad Directory label: used to identify the correspondents (10 numbers) which are stored in the personal abbreviated directory.
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Description Green key: this is used to call back the last number dialed (LNR function), when the set is idle or in communication. key: this is used - to disconnect ringing during an incoming call (the message lamp continues to flash), - to cut off the micro during a call and talk without your correspondent hearing you, - during programming, to cancel a setting.
Dialing methods Dialing methods Using the handset Depending on the software version of the associated system: Picking up the handset You have to pick up the handset before dialing a number or using the keys. before calling a correspondent: Pick up the handset.
Dialing methods Using the loudspeaker mode Loudspeaker mode lets you listen to a correspondent through the loudspeaker and thereby allow other people to take part in the conversation. Enabling loudspeaker When you are in discreet communication (handset off-hooked). mode: - Press the key.
Calling a correspondent Calling a correspondent There are several ways of dialing a correspondent, depending on whether the number is being dialed for the first time or is already stored within the set. The call procedures for correspondents’ numbers stored in the abbreviated numbers directories are explained in the sections covering these particular features.
Calling a correspondent Using the LNR feature The LNR feature (last number redial) lets you automatically redial the last number called. Pick up the handset. 2 - Press the green key. The set automatically calls the last number dialed. When the correspondent answers, you can hold a conversation. Using the programmable key Your telephone set’s programmable key can be assigned to the phone number of a correspondent that you call regularly (internal or external).
Calling a correspondent If your correspondent does not reply: Using the automatic redial function Suppose you are calling an internal number, and that this number is busy or does not answer. You can set the number to be called back automatically. Enabling automatic The number is busy or does not answer, redial:...
Calling a correspondent If your correspondent does not reply: Using the callback later function If the number does not answer or is busy, you can temporarily save the number in order to call back later (even if you subsequently dial other numbers ). You can save, call or delete the number directly, without picking up the handset.
Receiving a call Receiving a call When you receive an incoming call, the set rings and the Secretariat “Message” lamp flashes. A.Voyage Taxi Banque Domicile Adjusting ring volume During the call phase, you can adjust the ring volume. - Press the keys in succession to decrease or increase the volume of the ring tone (8 levels are available, including silent).
Receiving a call Intercepting a call intended for another extension You can intercept calls dialed to another extension when the person concerned is absent. You can key in the intercept codes directly without picking up the handset. Pick up handset when the correspondent answers, in order to hold a conversation. Intercepting a call dialed Suppose you are a member of a call interception group*, i.e.
During a call During a call Enabling the mute feature Suppose you are holding a telephone conversation and you want to say something without the correspondent hearing you. 1 - Press the key. The microphone of the handset is silenced and you will hear reminder beeps.
During a call On the second extension: You want to recover the distant correspondent (the second extension doesn’t ring). 1 - Press the keys in succession (possibly after picking up the handset). 2 - Dial the number of the first extension to resume talking with the correspondent.
During a call Answering a second call You are in conversation with a caller and you hear a beep*: this means that another caller is attempting to call you. You can answer the second caller without terminating the call in progress.
During a call Terminating the Suppose you want to leave your two parties to talk to each conference call: other during the conference call. Hang up the handset. The two parties remain on-line with each other. Note: In the event of a failure, your telephone set rings again. Other features available during a call Using the trace Suppose you want the number of the called or calling...
The abbreviated numbers directories The abbreviated numbers directories These are directories stored within the system. - The personal directory lets you save the numbers most frequently used (up to 10, numbered from 0 to 9). - The collective directory can be accessed by all the telephone sets (even those with no access to external lines).
The abbreviated numbers directories Hang up the handset. Note: Remember to remove the name from the directory label. Calling a personal abbreviated number While the set is idle or being used, you can call a personal abbreviated number. Note: You can press the key directly then dial the abbreviated number without picking up the...
The programmable key The programmable key You may call certain correspondents or colleagues several times per day. Or maybe you make frequent use of certain telephone features such as call forwarding or supervision. The programmable key of your set allows you to store this number or function and have easy access to services available.
The programmable key 4 - Enter the sequence. Sequence Example: enter the number of the voice mailbox followed by #, then your personal voicemail code followed by #. . To insert a pause between two series of codes, press the key.
The programmable keys Programming a service (continued) 3 - Enter the code 4 - Enter the service sequence. Service sequence Service Programming examples seq. to enter Forwarding to selected extension - immediate .... 21 + Ext. no. Forwarding to selected extension - on no answer ..22 + Ext.
The programmable keys Using the programmed key You have just programmed the key. You now have direct access to the correspondent’s number or the desired function as described below. Calling the saved If you have programmed the correspondent’s number on the number: key.
The call forwarding function The call forwarding function* You can forward calls to another extension or to a voice mailbox if you are away or already on the telephone. Note: If you want to forward your calls to an external number (GSM for example), we recommend that you contact your system operator.
The call forwarding function Forwarding calls to the voicemail system* You have the choice of three options to forward calls to the voicemail system. Note: You can program call forwarding directly, without picking up the handset. Pick up the handset. Immediate forwarding: To forward your calls immediately, - Press the...
The call forwarding function Canceling call forwarding If you want to cancel call forwarding to another extension or to the voicemail system. Note: you can program call forwarding directly, without picking up the handset. Pick up the handset. To cancel immediate forwarding: - Press the keys in succession.
The call forwarding function Note: You can press the key directly without picking up the handset, to enable or disable the programmed function. Activating call If you want to enable call forwarding: forwarding: Pick up the handset. 2 - Press the key .
The voice mailbox The voice mailbox* The voicemail system helps you manage your communications when you are absent or when you simply do not want to be disturbed. For the voicemail system to be able to record your messages, you must configure and customize your mailbox, and then have your calls forwarded.
The voice mailbox Activating forwarding of calls to the voicemail system If you want to forward your calls to the voicemail system. Note: You can program call forwarding without picking up the handset. Pick up the handset. 2 - Enter the sequence corresponding to the type of forwarding required:...
The voice mailbox Consulting messages received When you pick up the handset, a recorded message informs you that there is a message. The lamp on the upper right-hand side of the directory label Secretariat A.Voyage Taxi informs you that a new message has been received. Banque Domicile - Lamp illuminated steadily: there is at least one message in...
The supervision function The supervision function Programming supervision of a colleague’s extension* on your telephone allows you to: - ascertain the status of the extension you are supervising (free, called or busy), - quickly intercept calls to this extension, - directly call this extension. Note: You can also program supervision of an external line or a trunk line.
The supervision function Intercepting a call: Suppose the supervised extension receives a call and you want to intercept this call. Note: You can press the key directly without picking up handset. Pick up the handset when the correspondent answers. Pick up the handset.
The alarm function The alarm function You can program your diary on your extension by using this function. Your telephone set will remind you of the appointments at the specified time. Note: You can program this function directly without picking up the handset.
The alarm function Canceling all appointments If you want to cancel all your programmed appointments. Pick up the handset. 2 - Press the keys in succession. 3 - Key in 9999 A sound message is issued to confirm the programming. Hang up the handset.
The DND (Do Not Disturb) function The DND (Do Not Disturb) function You do not want to be disturbed by the telephone for a certain length of time (DND function) and therefore do not want to receive any calls. Note: You can program this function directly without picking up the handset.
The DND (Do Not Disturb) function Programming the DND function on the programmable key If you use this function repeatedly, we recommend that you save the function to the key. 1 - Press the key (without picking up the handset). 2 - Press the key.
The Virtual Desking function The Virtual Desking function This function allows you to be easily contacted anywhere at a given site or at another networked corporat site. After activating this function on a set, you recover access to the various features associated with your official number (or subscriber’s number).
The Virtual Desking function Disabling your suscriber’s features moving Disabling your features moving is possible from the temporarily used set and from another set (your official set or a new set). From the temporarily used set: - Press successively the keys.
Other functions Other functions Replace function By using this function, you can temporarily retrieve the features and settings from your own personal extension on another extension. On the temporarily used extension: Pick up the handset. 2 - Press the keys in succession. 3 - Key in your own extension number.
Locking the set Locking the set Use this function during absences, for example, so you can block outgoing calls from your set. Important: before activating the locking of your set, you must first have customized your password (refer to section on Customizing Your Set - Customizing Your Password). Locking your set If you want to lock your set.
Locking the set Calling an emergency number from a locked set You can make emergency calls from a locked set. Pick up the handset. 2 - Dial the emergency number (e.g. 18). Note: Your set will accept a number contained in a list of emergency numbers (ambulance, fire brigade, etc.) that is programmed by the system operator.
Settings Settings Customizing the set password To access certain facilities (unlocking the set, Virtual Desking function, etc.), you will need a password. This code (which is different to the mailbox access code) is 0000 by default. You must customize this code prior to any use (to unlock the set, for example). Note: you can program this code directly, without picking up the handset.
Settings Adjusting the key beep volume Each time a key is pressed, a beep is given. The volume of this beep can be adjusted to 8 levels. The lowest level corresponds to elimination of the beep. With the set idle, - Consecutively press keys to decrease or increase the key beep volume.
Miscellaneous Glossary (words to know) Call forwarding Transferring calls to another extension or to the voicemail system. Call forwarding can be immediate, on no answer or on busy Conference call Call between three parties, using a call between two parties. Directory of collective This is the directory of collective abbreviated numbers recorded abbreviated numbers...
Miscellaneous A problem? Check… Fault Possible causes No tone Check that the set is connected to the line Check the connection cord to the handset. Check that the other sets in the system operate. No sound Check the setting of the handset volume. No dial out Check that you have the right to call outwards.
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