Handling Your Calls
Your call can wait at your phone . . .
Hold
Use Hold instead of
leaving the call
off-hook:
Easily retrieve a call
from Hold:
Send the call you're on to a co-worker . . .
Transfer
Send (Transfer) your
call to a co-worker:
1. Do not hang up + HOLD.
•
This puts your outside call on System
Hold. Your co-workers can take the call
off Hold. To place the call on Exclusive
Hold, press your Exclusive HOLD
function key.
•
Intercom calls automatically go on
Exclusive Hold when you press HOLD.
1. Press TALK + flashing
OR
2. If the call was not on a line key (or was an
Intercom call) simply press TALK.
1 Do not hang up + HOLD.
2. Dial your co-worker's extension.
•
You can press a One-Touch key instead of
dialing your co-worker.
•
To transfer the call to Voice Mail, press
your Voice Mail key before dialing your
co-worker.
3. Press TALK to transfer the call.
.