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Troubleshooting
If you are unable to connect your headset and mobile phone, please
try the following:
Ensure that your headset is fully charged and powered on.
Ensure that the headset is paired with your mobile phone.
Ensure that your mobile phone's Bluetooth feature is activated.
Please refer to your mobile phone user guide for specific instructions.
Ensure that the headset is within a 10 meter (30 ft.) range of your
mobile phone and that there are no obstructions, such as walls or
other electronic devices, between the two.
If the above steps do not solve your problem, please remove your
mobile phone battery for a short time and recharge the headset.
Repeat the troubleshooting sequence.
- Quick Links:
- Pairing Your Headset
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