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TROUBLESHOOTING
If you are unable to connect your headset and mobile phone,
please try the following:
Ensure that your headset is fully charged and powered on.
Ensure that the headset is paired with your mobile phone.
Ensure that your mobile phone's Bluetooth feature is activated.
Please refer to your mobile phone user's guide for specific
instructions.
Ensure that the headset is within a 30 ft. range of your mobile
phone and that there are no obstructions, such as walls or other
electronic devices, between the two.
If the above steps do not solve your problem, please remove your
mobile phone battery for a short time and recharge the headset.
Repeat the troubleshooting sequence.
If you are experiencing Bluetooth connection issues - KEEP THE MUSIC
DEVICE AT OR ABOVE WAIST LEVEL ON YOUR RIGHT SIDE, THE SAME SIDE
AS THE HEADPHONE ANTENNA. Your body is 80% water. Water blocks low
power radio signal like Bluetooth. In the absence of nearby ceilings for
signal bounce, your body can block the signal between the music device
and the headphones. When outdoors or at the gym the use of armbands
or wrist-worn music players are recommended. Having your music player
in your pants pocket below waist level may produce varied results as
your body can get between the music device & headphones.
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