Intel SHG2 Product Manual
  1. Manuals
  2. Brands
  3. Intel Manuals
  4. Server Board
  5. SHG2
  6. Product manual
Intel SHG2 Product Manual

Intel SHG2 Product Manual

Intel server board product guide
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
®
Intel
Server Board SHG2
Product Guide
®
A Guide for Technically Qualified Assemblers of Intel
Identified
Subassemblies/Products
Order Number: A90327-002

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SHG2 and is the answer not in the manual?

Questions and answers

Related Manuals for Intel SHG2

Summary of Contents for Intel SHG2

  • Page 1 ® Intel Server Board SHG2 Product Guide ® A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies/Products Order Number: A90327-002...
  • Page 2 Intel product could create a situation where personal injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

  • Page 3: Table Of Contents

    Installing the Processor Wind Tunnel... 32 Making Connections to the Server Board... 35 Cable Routing – Intel Cable Routing – Intel SC5200 Hot-Swap, Redundant Power Chassis ... 37 Installing the Serial B Cable ... 38 Finishing Up... 39 Getting Started with Intel ®...
  • Page 4 Recovering the BMC Firmware ... 77 Updating the FRU/SDR Files... 77 Making a FRU/SDR File Update Diskette... 77 Updating the FRU/SDR Files ... 77 Using the Adaptec SCSI Utility ... 78 Running the SCSI Utility ... 78 Intel Server Board SHG2 Product Guide...
  • Page 5 5 Solving Problems Resetting the System ... 79 Initial System Startup... 79 Checklist ... 79 Running New Application Software... 80 Checklist ... 80 After the System Has Been Running Correctly ... 80 Checklist ... 80 More Problem Solving Procedures ... 81 Preparing the System for Diagnostic Testing ...
  • Page 6 33. Attaching the Heat Sink Fan to the Air Intake Assembly... 52 34. Attaching the Wind Tunnel Intake and Exhaust ... 52 35. Attaching the Wind Tunnel Intake and Exhaust ... 52 36. Replacing the Back up Battery ... 53 37. Jumper Locations... 89 Intel Server Board SHG2 Product Guide...
  • Page 7 Tables Server Board Features ... 9 Video Modes ... 13 Software Security Features ... 19 Configuration Utilities ... 55 Hot Keys ... 55 Beep Codes ... 81 Configuration Jumper (CN43)... 89 Configuration Jumper (CN27)... 90 Configuration Jumper (CN53)... 90 Contents...
  • Page 8 Intel Server Board SHG2 Product Guide...

  • Page 9: Description

    Table 1. Server Board Features Feature Description Processor Up to two 1.8 GHz to 2.4 GHz Intel support packaged in a 603-pin micro Pin-Grid Array (PGA) System Bus Frequency 400 MHz Front Side Bus Memory (DRAM) Six 72-bit sockets for 184-pin, 200 MHz, 2.5 V, DDR200 or DDR266 compliant,...

  • Page 10: Back Panel Connectors

    SC5200 Base chassis shown here. Item may be different on your chassis. Video NIC2 (Gbit) NIC1 (10/100) ICMB/External SCSI Connector Knockout* Serial B Knockout* Figure 1. Back Panel Connectors Intel Server Board SHG2 Product Guide NIC2 NIC1 (Gbit) (10/100) OM14358...

  • Page 11: Server Board Connector And Component Locations

    Server Board Connector and Component Locations Primary Processor Socket (CPU1) CPU2 Fan Secondary Processor Socket (CPU2) Front Panel USB Serial B Jumper Block CN27 System Fan 5 Floppy disk drive connector Secondary IDE System Fan 6 Primary IDE Front Panel connector IPMB Jumper Block CN43 System Fan 3...

  • Page 12: Processor

    The Intel Server Board SHG2 contains six 184-pin DIMM sockets. Memory is partitioned as three banks. DIMMs must be populated in identical pairs. The SHG2 server board supports up to six 2.5 V, ECC, DDR 200 or 266-compliant, registered SDRAM 184-pin gold DIMMs. A wide range of DIMM sizes are supported, including 128 MB, 256 MB, 512 MB, 1 GB, and 2 GB DIMMs.

  • Page 13: Add-In Board Connectors

    Supported Supported Supported Supported Supported Supported Supported Supported – Supported Supported Supported Supported Supported Supported Supported SHG2 3D Mode Video Support with Z Buffer Enabled Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported Supported – Supported – –...

  • Page 14: Scsi Controller

    Up to four devices USB Interface The SHG2 Server Board provides three external USB connectors on the rear I/O panel. The external connectors are defined by the USB Specification, Revision 1.1. One additional USB connector is supported internally through a 10-pin header on the server board that can be cabled to a front panel board.

  • Page 15: Network Controllers

    The server board includes two integrated onboard Network Interface Controllers (NICs). One NIC is a 10BASE-T/100BASE-TX network solution based on the Intel 82550PM single-chip Fast Ethernet PCI Bus Controller. As a PCI bus master, the controller can burst data at up to 132 MB/s.

  • Page 16: Adaptive Load Balancing

    Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For example if you have a server with an Intel  adapter and an Intel PRO/1000 adapter as the secondary, you would want the PRO/100 Intelligent Server adapter to be the preferred primary.

  • Page 17: Keyboard And Mouse

    ACPI The SHG2 supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 1.0b. An ACPI-aware operating system can put the system into a sleep state where the hard drives spin down, the system fans stop, and all processing is halted.

  • Page 18: Software Locks

    • May enter either password to boot the server if Password on Boot is enabled in either the BIOS Setup or SSU. • May enter either password to exit secure mode. Intel Server Board SHG2 Product Guide...

  • Page 19: Secure Mode

    Secure Mode Configure and enable the secure boot mode by using the SSU. When secure mode is in effect: • You can boot the server and the operating system will run, but you must enter the user password to use the keyboard or mouse. •...
  • Page 20 If secure mode is enabled and the “Secure Boot Mode” option is also enabled, the server will fully boot but will require a password before accepting any keyboard or mouse input. Intel Server Board SHG2 Product Guide...

  • Page 21: Server Board Installation

    To ensure EMC compliance with your local regional rules and regulations, the final configuration of your end system product may require additional EMC compliance testing. For more information, please contact your local Intel Representative. See “Regulatory and Integration Information” on page 91 for product Safety and EMC regulatory compliance information.

  • Page 22: Safety And Regulatory Compliance

    For more information on supported processors and qualified memory and chassis components, see: http://support.intel.com/support/motherboards/server/SHG2 Processor A minimum of one 1.8 GHz Intel Xeon processor with 512K cache support packaged in a 603-pin micro-PGA (Pin-Grid Array). Memory Minimum of two 128 MB ECC, DDR 200 or 266-compliant registered SDRAM 184-pin gold DIMMs.

  • Page 23: Installation Notes

    Installation Notes Installation Process Quick Reference Step Install the primary processor Install the secondary processor (optional) Install memory Remove the access cover Install the I/O shield Rearrange the standoffs Install the server board Connect cables to the server board Finish setting up your chassis Installation Procedures Installing the I/O Gasket and Shield ✏...

  • Page 24: Attaching The Gasket To The I/O Shield

    1. Remove the backing from the label included with your server board. 2. Press the label onto the outside face of the I/O shield. Figure 4. Attaching the Label to the I/O Shield OM14359 OM14360 Intel Server Board SHG2 Product Guide...

  • Page 25: Installing The I/O Shield

    Installing the I/O Shield 1. Position one edge so that the dotted groove is outside the chassis wall, and the lip of the shield rests on the inner chassis wall. 2. Hold the shield in place, and push it into the opening until it is seated. Make sure the I/O shield snaps into place all the way around.

  • Page 26: Installing Memory

    The SHG2 Server Board contains six 184-pin DIMM sockets. Memory is partitioned as three banks. DIMMs must be populated in identical pairs. The SHG2 server board supports up to six 2.5 V, ECC, DDR 200 or 266-compliant, registered SDRAM 184-pin gold DIMMs. A wide range of DIMM sizes are supported, including 128 MB, 256 MB, 512 MB, 1 GB, and 2 GB DIMMs.

  • Page 27: Installing Memory

    Your chassis may be different from the illustration. For the Intel SC5200 chassis: 1. Install standoffs in positions 5, 18, S, 19 and in the eight positions marked P. Standoffs are included with your chassis.

  • Page 28: Installing The Server Board

    2. Attach the board with the screws included with your chassis at the ten locations marked below. For the Intel SC5200 chassis, these screws are packaged in a bag labeled “C.” Figure 9. Placing the Server Board in the Chassis...

  • Page 29: Installing The Processor(S)

    Installing the Processor(s) CAUTIONS If only one processor is to be used, it must be installed in the Processor Socket labeled CPU1, which is the socket closest to the corner of the server board. If you are adding a second processor to your system, you must verify that the second processor is identical in speed to the first processor.

  • Page 30: Opening Socket Lever And Attaching Processor

    When installing a second processor, note that the secondary processor socket is oriented so that the processor pins are rotated 180° relative to the primary processor socket. Figure 11. Opening Socket Lever and Attaching Processor OM14365 Alignment Triangle Mark Alignment Triangle Cutout Intel Server Board SHG2 Product Guide...

  • Page 31: Applying Thermal Grease

    5. Apply thermal grease to the processor as shown. OM14366 Figure 12. Applying Thermal Grease 6. Align the heat sink with the retention brackets and place heat sink on the processor. OM14367 Figure 13. Aligning the Heat Sink Server Board installation...

  • Page 32: Installing The Processor Wind Tunnel

    If you are installing your server board in the Intel SC5200 Hot-Swap, Redundant Power Server Chassis, DO NOT install the processor wind tunnel. The ducting in the Intel SC5200 Hot-Swap, Redundant Power Server Chassis eliminates the need for a processor wind tunnel.

  • Page 33: Attaching The Heat Sink Fan To The Air Intake Assembly

    1. Install processor wind tunnel center section over the heat sink / processor assembly. Note that plastic tabs on the wind tunnel center section engage the tabs on the retention clips. Figure 16. Attaching the Wind Tunnel Assembly 2. Attach the processor wind tunnel fan to the wind tunnel air intake assembly as shown. The fan label must be pointing into the air intake assembly.

  • Page 34: Attaching The Wind Tunnel Intake And Exhaust

    Press the air intake section downward to engage the assembly (see 3 in Figure 19). Figure 19. Attaching the Wind Tunnel Intake and Exhaust 5. Attach CPU Fan cable(s). See the next section “Making Connections to the Server Board” for fan connector location information. OM14371 OM14374 Intel Server Board SHG2 Product Guide...

  • Page 35: Making Connections To The Server Board

    Making Connections to the Server Board Primary Processor Socket (CPU1) CPU2 Fan C. Secondary Processor Socket (CPU2) D. Front Panel USB Serial B Jumper Block CN27 G. System Fan 5 H. Floppy disk drive connector Secondary IDE System Fan 6 Primary IDE Front Panel connector M.

  • Page 36: Cable Routing - Intel Sc5200 Base Chassis

    Connect front system fans to the System Fan 3 and System Fan 4 connectors on the server board. Intel SC5200 Hot-Swap, Redundant Power Server Chassis Note Be sure to attach system fans to their correspondingly numbered connector on the server board.

  • Page 37: Routing The Floppy And Icmb Cables

    Route the floppy drive and front panel cables as shown. Figure 22. Routing the Floppy and Front Panel Cables Cable Routing – Intel SC5200 Hot-Swap, Redundant Power Chassis Route the floppy drive cable and the hot-swap drive bay ICMB cable between the chassis wall and the hot-swap fan holder as shown below at location A.

  • Page 38: Installing The Serial B Cable

    Installing the Serial B Cable For the Intel SC5200 chassis, you can connect the Serial B serial port cable to either the front (rack configuration only) or back panels. Connecting it to the back panel is illustrated below. 1. Install the Serial B cable by inserting it into the chassis back panel cutout and attaching it as shown.

  • Page 39: Finishing Up

    4. Connect the power cable to the back panel and to an AC outlet. AC Power* USB 1,2, 3 Mouse Keyboard Parallel Port Serial A * Intel SC5200 Base chassis shown here. Item may be different on your chassis. Figure 25. Making Back Panel Connections Server Board installation NIC2 (Gbit) (10/100) Video...

  • Page 40: Getting Started With Intel Server Management And Intel Smart Tool (Optional)

    The Service Partition provides advanced remote management and configuration functionality. Installing it on a server is optional. 1. Power-on the server, insert the Intel Server Management CD into the CD-ROM drive, and boot to the CD. 2. Select Utilities > Run Service Partition Administrator > Create Service Partition-first time.

  • Page 41: Installing Your Operating System

    Install your operating system now. Installing Intel Server Management You can install Intel Server Management on a local server or on a remote workstation that is used to manage a LAN/WAN. 1. Insert the Intel Server Management CD into the system’s CD-ROM.

  • Page 42: Installing Intel Smart Tool

    SHG2 SC5200 server system module. When download is complete, SMaRT Tool will restart. 10. Select Systems > Select System > Servers > Xeon > SHG2 SC5200 to access information on your new server system. 11. You can invoke SMaRT Tool directly from Intel Server Management’s Platform Instrumentation Control application by clicking on the SMaRT Tool icon, or by selecting Launch SMaRT Tool from the SMaRT Tool menu.

  • Page 43: Upgrading

    3 Upgrading Tools and Supplies Needed • Phillips (cross head) screwdriver (#1 bit and #2 bit) • Antistatic wrist strap and conductive foam pad (recommended) Cautions These warnings and cautions apply throughout this chapter. Only a technically qualified person should configure the server board. CAUTIONS System power on/off: The power button DOES NOT turn off the system AC power.

  • Page 44: Memory

    The SHG2 Server Board contains six 184-pin DIMM sockets. Memory is partitioned as three banks. DIMMs must be populated in identical pairs. The SHG2 server board supports up to six 2.5 V, ECC, DDR 200 or 266-compliant, registered SDRAM 184-pin gold DIMMs. A wide range of DIMM sizes are supported, including 128 MB, 256 MB, 512 MB, 1 GB, and 2 GB DIMMs.

  • Page 45: Processors

    Make sure your server can handle a newer, faster processor (thermal and power considerations). For exact information about processor interchangeability, contact your customer service representative or visit the Intel Customer Support website: http://support.intel.com/support/motherboards/server/SHG2...

  • Page 46: Adding Or Replacing A Processor

    The primary processor socket is located nearest to the corner of the server board. If installing a second processor, install the retention brackets for the secondary processor. Figure 27. Installing the Retention Brackets OM14364 Intel Server Board SHG2 Product Guide...

  • Page 47: Opening Socket Lever And Attaching Processor

    5. Lift the socket lever on the processor socket labeled CPU1. (If adding a second processor, lift the socket lever on the processor socket labeled CPU2.) 6. Align the pins of the processor with the socket, and insert the processor into the socket. Lower the socket lever completely.

  • Page 48: Applying Thermal Grease

    7. Apply thermal grease to the processor as shown. OM14366 Figure 29. Applying Thermal Grease 8. Align the heat sink with the retention brackets and place heat sink on the processor. OM14367 Figure 30. Aligning the Heat Sink Intel Server Board SHG2 Product Guide...

  • Page 49: Installing The Processor Wind Tunnel

    If you are installing your server board in the Intel SC5200 Hot-Swap, Redundant Power Server Chassis, DO NOT install the processor wind tunnel. The ducting in the Intel SC5200 Hot-Swap, Redundant Power Server Chassis eliminates the need for a processor wind tunnel.

  • Page 50: Attaching The Heat Sink Fan To The Air Intake Assembly

    To ensure proper system cooling, the heat sink fan must be installed as shown in Figure 34 and the air intake fan assembly must be attached to the side of the processor / wind tunnel assembly nearest to the front of the chassis. Fan label OM14370 Intel Server Board SHG2 Product Guide...

  • Page 51: Attaching The Wind Tunnel Intake And Exhaust

    3. Attach the air intake fan assembly to the side of the heat sink wind tunnel closest to the front of the chassis. a. Press both sides of the air intake section to bend tabs inward (see 1 in Figure 34). b.

  • Page 52: Installing The Processor Wind Tunnel

    Kassera använt batteri enligt fabrikantens instruktion. VAROITUS Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. Intel Server Board SHG2 Product Guide...

  • Page 53: Replacing The Back Up Battery

    1. Observe the safety and ESD precautions at the beginning of this chapter. 2. Open the chassis. 3. Insert the tip of a small flat-blade screwdriver, or equivalent, under the tab in the plastic retainer. Gently push down on the screwdriver to lift the battery. 4.
  • Page 54 Intel Server Board SHG2 Product Guide...

  • Page 55: Configuration Software And Utilities

    4 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The table below briefly describes the utilities. Table 4. Configuration Utilities Utility Description BIOS Setup Used for modifying server board set features, including setting time, date, and system passwords;...

  • Page 56: Power-On Self-Test (Post)

    Note the screen display and write down the beep code you hear; this information is useful for your service representative. For a listing of beep codes and error messages that POST can generate, see the “Monitoring POST” on page 81. Intel Server Board SHG2 Product Guide...

  • Page 57: Using Bios Setup

    Using BIOS Setup This section describes the BIOS Setup options. Use Setup to change the server configuration defaults. You can run Setup with or without an operating system being present. Setup stores most of the configuration values in battery backed CMOS; the rest of the values are stored in flash memory.

  • Page 58: Using The System Setup Utility

    Using the System Setup Utility The System Setup Utility (SSU) is located on the Intel Server Board SHG2 Resource CD-ROM shipped with the server. Run the System Setup Utility to: • Set boot device priority • Set passwords and security options •...

  • Page 59: Running The Ssu

    Running the SSU When the SSU starts in the default local execution mode, the SSU accepts input from the keyboard or mouse. The SSU presents a VGA-based GUI on the primary monitor. If you run the SSU from read-only media, such as the CD-ROM, you cannot save user preference settings (such as screen colors).

  • Page 60: Setting Boot Device Priority

    You can set a user password and an admin password. On some systems, you must set an admin password before you can set a user password. On other systems, the passwords are independent. You can set the same passwords and security options by using BIOS Setup (page 57). Intel Server Board SHG2 Product Guide...

  • Page 61: Setting The User Password

    Setting the Admin Password The Admin Password button lets you set or change the admin password used by both the SSU and the system BIOS. This option is not available if both an admin and a user password are set and you entered only the user password when you started the SSU.

  • Page 62: Viewing The System Event Log

    Properties: Displays the number of FRU devices in the system and the number being displayed. Only FRU devices with valid FRU areas are displayed. • Reload: Refreshes the display by reading the current FRU entries from the server. Intel Server Board SHG2 Product Guide...

  • Page 63: Viewing Sensor Data Records

    Using the SSU, you can update the BIOS, update the firmware, and verify the firmware. Procedures for each are given below. You can also update the BIOS and firmware without using the SSU (see page 74). You can download the updates from the Intel support website: http://support.intel.com/support/motherboards/server/SHG2...

  • Page 64: Saving And Restoring The System Configuration

    Updating the Firmware To update the system firmware: 1. Download the update from the Intel support website. 2. From the SSU Main window, choose System Update. (System Update is available only in Expert mode.) 3. When you start System Update, it automatically displays the current revision information for the system firmware and BIOS.

  • Page 65: Alerting For Platform Events

    You can receive email alerts for any of the same events supported by LAN alert or Platform Events Paging. Unlike LAN Alert and Platform Events Paging that can be configured using the SSU, you must use the Intel Server Management Platform Interface Control (PIC) software to configure an email address to receive alerts.
  • Page 66 The Host, Gateway, and Subnet Mask boxes in the dialog are ignored. • Static: assign the IP address for the server using the Host, Gateway, and Subnet Mask boxes in the dialog. Intel Server Board SHG2 Product Guide...

  • Page 67: Managing The Server Remotely

    7. If you chose Static IP Setup in the previous step, fill in the IP addressing boxes: • Host IP Address: the IP address of this server. • Gateway IP Address: the IP address of the router for this server. •...
  • Page 68 • Enabled: a remote system can initiate a connection, but cannot perform control operations such as power down, reset, or front panel NMI. • Disabled: the remote system has full control of the server. Intel Server Board SHG2 Product Guide...

  • Page 69: Frusdr Load Utility

    8. From the Connection Mode list, choose either: • Direct Connect: the COM2 port on the server is connected by a serial cable to the remote system. • Modem Connect: the COM2 port on the server is connected to a modem. 9.

  • Page 70: How You Use The Frusdr Load Utility

    † Ver. 6.22, and later versions. The Is the name of the utility. Displays usage information. Only displays requested area. Uses custom CFG file. Pause between blocks of data. Intel Server Board SHG2 Product Guide...
  • Page 71 Displaying SM BIOS Area The SM BIOS area is displayed in ASCII format when the field is ASCII or as a number when the field is a number. Each SM BIOS area displayed is headed with the SM BIOS area designated name.
  • Page 72 If an update was successfully performed, the utility displays an appropriate message and then exits with a DOS exit code of zero. If the utility fails, it immediately exits with an error message and a non-zero DOS exit code. Intel Server Board SHG2 Product Guide...

  • Page 73: Upgrading The Bios

    You can upgrade to a new version of the BIOS using the new BIOS files and the BIOS upgrade utility, iFLASH.EXE. You can obtain the BIOS upgrade file and the iFLASH.EXE utility through your computer supplier or from the Intel Customer Support website: http://support.intel.com/support/motherboards/server/SHG2 ✏...

  • Page 74: Creating The Bios Upgrade Diskette

    You may encounter a CMOS Checksum error or other problem after reboot. Try shutting down the system and booting up again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. Intel Server Board SHG2 Product Guide...

  • Page 75: Recovering The Bios

    In the event of BIOS corruption, the following procedure may be used to perform a BIOS recovery boot. 1. Prepare a bootable floppy diskette containing the BIOS recovery files for the SHG2 server board obtained from Intel’s web sites. 2. Power off the system, unplug the power cord, and remove the chassis cover.

  • Page 76: Using The Firmware Update Utility

    It is highly recommended that you also update the FRU/SDR files at the same time that you update the BMC Firmware. You can obtain the latest version of the firmware update file from the Intel Customer Support website: http://support.intel.com/support/motherboards/server/SHG2...

  • Page 77: Recovering The Bmc Firmware

    9. Wait 30 seconds after connecting the power cord in order to allow the BMC firmware to load. 10. Power on the system. Updating the FRU/SDR Files You can obtain the latest version of the FRU/SDR update files from the Intel Customer Support website: http://support.intel.com/support/motherboards/server/SHG2 Making a FRU/SDR File Update Diskette 1.

  • Page 78: Using The Adaptec Scsi Utility

    1. When this message appears on the video monitor: Press Ctrl-A to run SCSI Utility... 2. Press to run this utility. When it appears, choose the host adapter that you want to <Ctrl+A> configure. Intel Server Board SHG2 Product Guide...

  • Page 79: Solving Problems

    Is AC power available at the wall outlet? q Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list on the Intel Customer Support website.

  • Page 80: Running New Application Software

    Intel Server Board SHG2 Product Guide...

  • Page 81: More Problem Solving Procedures

    More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source. Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices.

  • Page 82: Verifying Proper Operation Of Key System Lights

    Are there other problems with the system? If so, check the items listed under “System Cooling Fans Do Not Rotate Properly”. If all items are correct and problems persist, contact your service representative or authorized dealer for help. Intel Server Board SHG2 Product Guide...

  • Page 83: No Characters Appear On Screen

    No Characters Appear on Screen Check the following: q Is the keyboard functioning? Check to see that the “Num Lock” light is functioning. q Is the video monitor plugged in and turned on? q Are the brightness and contrast controls on the video monitor properly adjusted? q Are the video monitor switch settings correct? q Is the video monitor signal cable properly installed? q Is the onboard video controller enabled?

  • Page 84: System Cooling Fans Do Not Rotate Properly

    If the problem persists, there may be a problem with the diskette drive, server board, or drive signal cable. Contact your service representative or authorized dealer for help. Hard Disk Drive Activity Light Does Not Light The hard disk drive activity light is not connected to the SHG2 server board. Intel Server Board SHG2 Product Guide...

  • Page 85: Cd-Rom Drive Activity Light Does Not Light

    CD-ROM Drive Activity Light Does Not Light Check the following: q Are the CD-ROM drive’s power and signal cables properly installed? q Are all relevant switches and jumpers on the drive set correctly? q Is the drive properly configured? q Is the onboard IDE controller enabled? Cannot Connect to a Server q Make sure you are using the drivers that are shipped on the system Configuration Software CD for the onboard network controller.

  • Page 86: Pci Installation Tips

    If the problem persists, contact the software vendor’s customer service representative for help. Bootable CD-ROM Is Not Detected Check the following: q Is the BIOS set to allow the CD-ROM to be the first bootable device? Intel Server Board SHG2 Product Guide...

  • Page 87: Getting Help

    6 Getting Help World Wide Web http://support.intel.com/support/motherboards/server/SHG2 Telephone All calls are billed US $25.00 per incident, levied in local currency at the applicable credit card exchange rate plus applicable taxes. In U.S. and Canada In Europe 0870 6072439 France 01 41 918529...
  • Page 88 Intel Server Board SHG2 Product Guide...

  • Page 89: Technical Reference

    7 Technical Reference Server Board Jumpers CN53 Table 7. Configuration Jumper (CN43) Jumper Name Pins CMOS clear Password Clear Reserved Reserved BIOS Recovery 9-10 SPARE 11-12 Figure 37. Jumper Locations What it does at system reset If these pins are jumpered, the CMOS settings will be cleared on the next reset.

  • Page 90: Enabling Pci-X On Slot 6 And Disabling On-Board Scsi

    66 MHz PCI. The secondary channel consists of Slot 6 and the on-board SCSI. In the default configuration, pins 3-4 are jumpered therefore the secondary channel is configured for 66 MHz PCI and on-board SCSI is enabled. Intel Server Board SHG2 Product Guide...

  • Page 91: Regulatory And Integration Information

    GOST R 50377-92 (Russia) Product EMC Compliance The SHG2 has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations when installed a compatible Intel host system. For information on compatible host system(s) refer to Intel’s Server Builder website or contact your local Intel representative.

  • Page 92: Product Regulatory Compliance Markings

    Product Regulatory Compliance Markings This product is marked with the following Product Certification Markings: UL Recognition Mark CE Mark Russian GOST Mark Australian C-Tick Mark BSMI DOC Marking BSMI EMC Warning RRL MIC Mark Intel Server Board SHG2 Product Guide...

  • Page 93: Electromagnetic Compatibility Notices

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions related to the EMC performance of this product, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124...

  • Page 94: Industry Canada (Ices-003)

    This product has been tested and complies with MIC Notices No. 1997-41 and 1997-42. The product has been marked with the MIC logo to illustrate compliance. The English translation for the above is as follows: 1. Type of Equipment (Model Name): SHG2 2. Certification No.: Contact Intel Representative 3. Name of Certification Recipient: Intel 4.

  • Page 95: Equipment Log Worksheet

    9 Equipment Log Worksheet Equipment Log Use the blank equipment log provided here to record information about your system. You will need some of this information when you run the SSU. Item System Server Board Primary Processor Speed and Cache Secondary Processor Speed and Cache Video Display...
  • Page 96 Equipment Log (continued) Manufacturer Name and Item Model Number Serial Number Date Installed Intel Server Board SHG2 Product Guide...

  • Page 97: Index

    Index Adapter Fault Tolerance, 15, 16 Adaptive Load Balancing, 15, 16 Add-in boards add-in board connectors, 13 PCI-X, 13 administrative password, 18 limiting access to SCU, 20 AFT. See Adapter Fault Tolerance ALB. See Adaptive Load Balancing audible beep error codes, 56 Back Panel Connectors, 10 battery disposing of safely, 52...
  • Page 98 82 PCI installation tips, 85 power light, 82 preparing system for diagnostic testing, 81 random error in data files, 80 screen characters incorrect, 83 system cooling fans do not rotate, 83 system lights, 81 Intel Server Board SHG2 Product Guide...
  • Page 99 processor, 52 adding, 46 removing, 46, 52 selecting the correct processor, 45, 52 wind tunnel installation, 49 RAIDIOS, 14 real time clock, running SCU to configure settings, 53 remote access, 67, 68 reset system, 55, 79 SCSI controller, 14 administrative password limits access to, changing configuration, 55 inactivity (lockout) timer, 17 software locking feature, 18...
  • Page 100 20 memory, 9 video controller, 9, 13 Warning components may be hot, 45, 52 dispose of lithium battery safely, 52 ESD can damage product, 21, 43 write to diskette, disabling, 19 Intel Server Board SHG2 Product Guide...

Table of Contents