Be sure to follow these instructions when installing, connecting and using the telephone: The Ascom Eurit 4000 is for voice communication via the ISDN telephone network as well as for information access on the Internet via WAP. The device must not be used for any other purpose.
Overall view and control panel 10 11 12 13 14 Display with backlighting for menu functions, information, texts and graphics Minus key Press the minus key to reduce the volume (handset and loudspeaker). Plus key Press the plus key to increase the volume (handset and loudspeaker). Microphone mute key Press the microphone mute key to –...
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Overall view and control panel Loudspeaker key Press the loudspeaker key to – follow the connection status when dialing. – switch open listening/handsfree talking on or off during a call. Press the key to – launch the WAP browser, establish an Internet connection and go to the WAP home page.
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Overall view and control panel Backspace key Press the backspace key to delete letters, special characters, digits etc. you have entered. RETURN key Press the return key to – move to the next line. – enter corresponding menus. – confirm or execute functions. Arrow keys Press an arrow key to –...
Contents Safety instructions ......................I Overall view and control panel .................. II Introduction ......................... 4 The telephone ......................4 The operating instructions ..................5 Getting started ......................7 Unpacking ........................ 7 Choosing a location ....................8 Connecting the telephone ..................8 The display ......................
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Contents Dialing from the LOG memory ................36 Dialing from the inbox .................... 37 Dialing from the VIP display ..................37 Incoming calls ......................38 Anonymous callers ....................39 While making a phone call ..................40 Sending keypad information ................... 42 Sending DTMF ......................
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Contents Advanced features ....................66 Timers ........................66 ® Online ......................68 Messages (SMS, UUS, info message) ............... 70 Message waiting notification .................. 73 Call forwarding ....................... 75 Call charges ......................75 Do not disturb ......................76 Providers ......................... 78 Ringing tone ......................
User profiles Your Ascom Eurit 4000 can be used to set up 10 user profiles. All users can define their own settings, such as ringer melodies, call forwarding, do not disturb etc. Press the user key to cycle from one user to the next.
Introduction Scope of functions The Ascom Eurit 4000 provides you with virtually all ISDN advanced functions. For a precise overview, see the table of contents to these instructions. The operating instructions These operating instructions will familiarize you with all the functions and features of your telephone.
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If you intend to operate your telephone as part of a PBX, you should read the section entitled "Operation on a PBX". Otherwise you can look up the required action or function in the table of contents or index. And now we hope you have a great time getting to know your Ascom Eurit 4000! 20324744en_ba_a0...
Getting started Your Ascom Eurit 4000 can only deliver satisfactory results if you have met all the requirements for setting up your telephone. Unpacking Contents of pack 1 Ascom Eurit 4000 telephone 1 handset 1 curly handset connecting lead 1 telephone connecting lead...
Getting started Choosing a location Choose a flat, dry location in which to set up your Ascom Eurit 4000. This telephone is intended for normal conditions of use. Present-day furniture is coated with a very wide variety of different paints, lacquers and plastics and is treated with a variety of care products.
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Getting started Connecting the telephone connecting lead and the plug-in power supply unit Under no circumstances should you plug the connecting lead of the plug-in power supply unit into the telephone connecting socket as this might damage the telephone. Be sure to plug the telephone connecting lead and the plug-in power supply unit into the correct sockets.
Getting started The display The display is always active. The display has backlighting, which is activated whenever you press a key or turn the wheel navigator. Normal display The top two lines of the display show you the date, time, user (if applicable) and, depending on the status of the telephone, the status symbols.
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Getting started Callback on no answer Ringer tone volume = 0 (mute) Phone lock Message waiting notification Refuse anonymous callers/directly to telephone answering machine Automatic provider selection activated VIP display If the phonebook contains entries you require often, you can have them displayed on the VIP display.
Getting started 2. Status symbols Display for loading a WAP page (animated) Connection to ISP active Connection to ISP interrupted Key assignment General The Fox key is the wide key directly below the display. The function of the Fox key is dependent on the bottom line of the display, which contains functions for the Fox key.
First steps (brief instructions) Selecting the language When you purchase your Ascom Eurit 4000 the display language has already been set to your national language. However, you can select a different language from the "Installation/Location" menu: Select the "Language" line and press the OK key. From the pop-up window, choose the required language and press the OK key.
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Getting started Select a "not defined" line and press the Fox key below edit (or press the OK key). The display shows the entry fields for the user data. User name Select the "User name" line and enter a name. Phone Select the "Phone number"...
Press the Fox key below save. Key sound Key sound is a tone which is heard every time you press a key on your Ascom Eurit 4000. Your phone is delivered with the key sound activated. If this disturbs you, you can deactivate it under "Installation/Hardware".
WAP enables such terminal devices to access and display information from the Internet. Your Ascom Eurit 4000 has an integrated WAP browser. A WAP browser is a program which is capable of using your Ascom Eurit 4000 to display any WAP pages you load while surfing the Internet.
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WAP page at any time simply by clicking on the bookmark. The homepage wap.eurit.com Your Ascom Eurit 4000 has been set up so that the homepage (wap.eurit.com/...) appears whenever you launch your WAP browser by pressing the i key. What you see on the homepage will vary depending on the country in which you purchased your Ascom Eurit 4000.
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"Installation/Internet connections" menu) and establishes the connection to the ISP. Your Ascom Eurit 4000 then sends your user name and password to the ISP. If the user name and password are correct, then the ISP is ready for requests from your Ascom Eurit 4000.
Quitting the WAP browser (going offline) There are several ways to quit the WAP browser and to disconnect your Ascom Eurit 4000 from the Internet (in order, for example, to reduce costs): Quitting the WAP browser...
WAP page you would like as your WAP homepage. Then select the WAP menu "Homepage/Use current page" and press the OK key. Entering WAP addresses manually Using the alphanumeric keypad on your Ascom Eurit 4000, you can enter WAP addresses directly: 20324744en_ba_a0...
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"Bookmark" or add them to the phonebook. Select a bookmark from the WAP menu "Bookmark", press the OK key and the WAP page is loaded into your Ascom Eurit 4000. To find out how to load WAP pages using the phonebook, read the section entitled "Phone calls –...
Surfing and making a phone call at the same time With ISDN, your Ascom Eurit 4000 has two B-channels at its disposal. ISDN therefore allows you to surf (WAP browser activated) and make a phone call at the same time.
All WAP memories are the same for each user. Bookmarks WAP pages which are of interest to you can be saved as bookmarks. With your Ascom Eurit 4000 you can save up to 50 bookmarks: Press the Fox key below .
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Saving as an entry in the phonebook Your Ascom Eurit 4000 has a phonebook in which you can save not only phone numbers but also WAP addresses. There are two possible ways to add a WAP address to the phonebook: –...
WAP address and correct it by pressing the Fox key below open. Settings for WAP access Before you can surf the Internet with your Ascom Eurit 4000, you must have entered the access details of the ISP and WAP gateway. Upon delivery, your Ascom Eurit 4000 has already been preprogrammed with access details.
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In the access details for the ISP you can set the timeout time in the "Timeout" line. Your Ascom Eurit 4000 will automatically disconnect from the Internet (go offline) if the set time has elapsed since you last requested new data from the Internet.
Depending on the volume of traffic on the Internet or gateway, a request from your Ascom Eurit 4000 may get lost or may not be answered. One of the reasons for this lies in the definition of the WAP protocol. In the Internet, WAP-related data requests and data transfers are less well protected against error or fault.
– First steps (brief instructions)"). User concept The Ascom Eurit 4000 allows you to define up to 10 users on the same telephone. If you are using the telephone at home, you can define, for example, one user called "Mother", another user called "Father"...
Phone calls Handsfree talking Your Ascom Eurit 4000 has a built-in microphone and loudspeaker. You can conduct phone calls without picking up the handset and people in the room can take part in the call. On hook dialing Press the user key until your name appears.
Phone calls Open listening In contrast to handsfree talking, the microphone is not on during open listening. Although the people in the room are able to follow what is said, the person at the other end cannot hear what is said in the room. You are conducting a phone call with the handset and you want the people in the room to hear what is said: Press the loudspeaker key to switch on the loudspeaker.
Phone calls Manual dialing If only one user has been defined on your Ascom Eurit 4000 or if your user profile is the one already displayed, you do not need to press the user key before making a call. Off hook dialing (direct dialing) Press the user key until your name appears.
Phone calls Suppressing your phone number (making an anonymous call) When you make a call, your phone number is notified to the person you are calling, provided that person's telephone supports this function, in which case your telephone will send your phone number. However, you can suppress the sending of your phone number either for the current outgoing call or for every outgoing call.
Phone calls Callback on busy/no answer If the number you have dialed is engaged, you can activate automatic "Callback on busy". Once this function has been activated, you will hear a special ringing tone as soon as the person you tried to contact has replaced their handset. Callback on busy If the number you have dialed is engaged, then press the Fox key below Callback.
Phone calls Automatic redial on busy If the number you have dialed is busy, press the Fox key below Autocall. Replace the handset. The display shows the remaining number of dial attempts as well as the waiting time before the next dial attempt. The telephone uses a special ringing tone to tell you that autocall has been successful.
5 minutes later. Dialing from the phonebook Your Ascom Eurit 4000 contains a phonebook for up to 800 entries which you can create with names and addresses. The phonebook is available equally to all users. The section entitled "Phonebook – Creating a new entry" tells you how to set up the phonebook.
Phone calls Dialing from the redial memory The redial memory contains the phone numbers which were last dialed. The redial memory can hold up to 1000 entries. To view those entries, press the redial key. Press the redial key. Scroll through the list to see which numbers have been dialed. Select an entry from the list and pick up the handset.
Phone calls Dialing from the inbox If, while you are away, there are calls, SMSs, UUSs, info messages or voice messages for the telephone answering machine, they are collected and saved to the inbox. The inbox can hold up to 1000 entries. To view those entries, press the Fox key below the inbox Press the user key until your name appears.
If you have defined a number of users and have assigned an MSN to each user, then the display will tell you who the incoming call is for. Your Ascom Eurit 4000 will also tell you the phone number of the caller and that person's name, provided that the caller is one of your phonebook entries.
Phone calls Forwarding a call You do not wish to speak now to the caller shown on the display, but you wish to forward the call immediately to another phone: >> Press the Fox key below >> until divert appears. divert Press the Fox key below divert.
Phone calls While making a phone call Call waiting/accepting a further call You are conducting a phone call and someone else phones you. The second call is indicated by a call waiting tone. accept Press the Fox key below accept. The existing call is put on hold and you can accept the call from the second caller.
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Press the Fox key below transfer. You have now set up a call between the two people you were speaking to and you now hear the busy tone. Your Ascom Eurit 4000 is set up for call transfer. However, call transfer is not supported by all network operators.
Phone calls Press the Fox key below end 3-PTY. You will be connected with the 3-PTY person you were last connected with; the other person will be put on hold. Tracing a call (registering malicious calls) You must apply for this service. Tracing a call means that, when you receive a call, the details of that call are recorded.
Phonebook Your Ascom Eurit 4000 allows you to create a phonebook with up to 800 entries for names and addresses. Each entry in the phonebook can be associated with up to 5 contacts. Each contact can be used for a phone number (home, office, mobile, fax, pager), for an email address (home email, office email), for a WAP address (URL) or as a special entry (other).
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Phonebook Call anonymous (C1234) Select "C" before the phone number to suppress the sending of your phone number. Your phone number will not be shown on the display of the ISDN telephone of the person you are calling. The words "Phone number unknown" will appear instead. External number (X1234) If you operate your telephone as part of a telecommunications system, you may have to program in the digit you require for an outside line.
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Phonebook After you have finished recording, press the Stop key and replace the handset. To check what you recorded, press the Play key To ensure that name prompt is activated when the telephone rings, name prompt must be set to Playback in the "Ringing tone" menu. As the same memory is used for the telephone answering machine and for name prompt, the overall capacity is split according to the degree of usage of the telephone answering machine and the number of name prompts that have been...
Phonebook If there are entries which you frequently require, you can save them as VIPs. VIP entries appear on the VIP display. Note Each entry can be provided with a note (any text). Saving an entry To include your entry in the phonebook list, press the Fox key below save. If you press the BACK key by mistake, you will be asked again whether you wish to save the entry.
Telephone answering machine Your Ascom Eurit 4000 is equipped with a digital telephone answering machine with a total capacity for greetings and messages of up to 28 minutes, depending on the selected recording quality. The telephone answering machine can be used separately by each user.
Recording/playing back/changing/deleting a greeting Your Ascom Eurit 4000 allows you to record up to 10 personal greetings. The total capacity of the telephone answering machine including greetings is around 28 minutes for standard recording quality and around 14 minutes for top recording quality.
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Telephone answering machine Recording a greeting Greetings are recorded generally for all users. Specific greetings are associated with specific users in a later operation. For each greeting, you decide on the type of greeting; that is, whether you want it to be "with recording" (the caller is able to leave a message) or "without recording"...
Telephone answering machine Deleting a greeting From the "Answering Machine" menu, select the "Greeting" line and press the OK key. From the pop-up window, select the greeting you wish to delete and press the OK key. >> Press the Fox key below >> until delete appears. delete Press the Fox key below delete to delete the greeting.
Telephone answering machine Setting the recording length In order to accept as many messages as possible on your telephone answering machine, you can set the maximum recording length (length of voice message) available to each caller: – each caller has 30, 60, 90 or 180 seconds in which to leave their message. –...
Telephone answering machine Number of rings before answer/remote access toll save function Your telephone answering machine will answer calls – after a settable number of rings. – whenever you divert certain calls directly (manually) to the telephone answering machine. The number of rings after which the telephone answering machine answers a call can be set between 0 (immediate answer) and 9.
Telephone answering machine Playing back/deleting voice messages The telephone answering machine need not be switched on for playing back voice messages. Playing back voice messages If there are new voice messages on your telephone answering machine, both the voice message symbol and the LED will blink.
Remote access Settings for remote access If, for example, you are away on a trip, you can access your telephone answering machine remotely from another telephone. Remote access is only possible from a telephone which has tone dialing (DTMF). To ensure that your voice messages on the telephone answering machine cannot be retrieved by unauthorized persons, you must enable remote access by entering a password (PIN = Personal Identification Number) of no more than 4 digits.
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Remote access BACK Once you have created the direct remote access list with entries from the phonebook, press the BACK key. save Press the Fox key below save. Entries can only be added to the direct remote access list if they are already contained in the phonebook.
Remote access Operating the telephone remotely Remote access to your telephone provides you with many functions. It is therefore a good idea to include the most important remote access functions in your help message. Remote access functions are executed directly from the dial keypad. Normally, the actions you execute will be identified as correct with a beep.
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Remote access 4. Telephone answering machine off, caller registered in direct remote access list: Your telephone will ring until the maximum number of rings has been reached. If you have not recorded a help message but there are voice messages on your telephone answering machine, these will be played back to you one by one.
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Remote access Recording a new greeting To enable you to record a greeting or rerecord an existing greeting, you must enter "greeting playback" mode. The greetings are played back one by one (from 1 to 10). This tells you where you are among the greetings. To rerecord the currently played greeting, proceed as follows: "5"...
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Remote access Playing back/deleting voice messages of the called user For example, you call user A remotely. As soon as your telephone is ready to receive your commands via remote access, you can play back all the voice messages of user A: "3"...
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Remote access "2" "#" Press the digit keys on the remote telephone in the sequence "1" 2 - # - 1. The telephone answering machine plays back just the new voice messages of all users. You have access to all further commands as described in the section entitled "Playing back/deleting voice messages of the called user".
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Remote access Having selected the type of call forwarding (always, on busy, on no reply), enter the phone number to which you want calls to be forwarded: "4"..."#" Press digit key 4 and enter the phone number to which you want calls to be forwarded.
Operation on a PBX You can also connect your Ascom Eurit 4000 to an ISDN PBX (private branch exchange) via the S bus. In this case, however, you must consider the special characteristics of the telecommunications system you are using. Therefore, before connecting your Ascom Eurit 4000 to the network of the telecommunications system, read the instructions for use of the system and be aware of its capabilities.
A good way of finding out whether your PBX adds a TAC or not is to make an outside call (e.g. from your mobile phone) to your Ascom Eurit 4000. The display of your telephone will show your (mobile) phone number. If there is a digit before your phone number, then that digit is the TAC for incoming calls.
Operation on a PBX Example of an outside phone number in the phonebook: Length of internal number = 4 TAC outgoing X 079 123 45 67 wrong 079 123 45 67 right; is interpreted by your telephone as an outside phone number and the TAC is automatically added before the phone number.
Operation on a PBX Setting the method of transfer If you are using your Ascom Eurit 4000 on a telecommunications system, you can at any time use the transfer function to set up a call between two other phones. Depending on the telecommunications system on which you are operating your telephone, you must set the method of transfer.
Advanced features Timers From the "Timer" menu, you can program actions (e.g. alarm, do not disturb, telephone answering machine, call forwarding, etc.) dependent on time and date. Timers are user-dependent. A total of 50 timers is available for all users together. When you have programmed a timer, you will see the symbol in the normal display.
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Advanced features Snooze Press the Fox key below Snooze. The tone ends and is repeated 5 minutes later. Do not If you do not wish to be disturbed (see section entitled "Advanced features – disturb Do not disturb"), activate the "Do not disturb ON" timer and the user- dependent settings from the "Do not disturb"...
® Online Introduction ® Online is a feature of your Ascom Eurit 4000 which allows you direct access to the ® (Electronic Subscriber Directory of Swisscom Directories AG). When you see an ® unknown phone number on your display, ETV enables you within just a few seconds to view the name, address and town of the incoming call.
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Advanced features Copying ETV ® information to your phonebook ® After a successful ETV query, simply press the Fox key below the symbol to copy the phone number with name, address and town directly to your phonebook. After an ETV ®...
ETV gateway number, press the OK key and save the new number. Messages (SMS, UUS, info message) Your Ascom Eurit 4000 allows you to send and receive text messages, such as SMS and UUS. SMS: Short Message Service. Exchange of short messages between mobile phones and devices which support SMS.
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SMS is not supported by every provider. Ask your provider about the introduction of SMS. If your Ascom Eurit 4000 is connected to a telecommunications system, SMS may not work. SMS messaging is subject to cost.
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Advanced features SMS gateway number All SMSs you send are always first sent via a gateway. The gateway number is already programmed in your telephone. If you need to change the SMS gateway number, enter the new number in the "Messages/Settings"...
Advanced features Message waiting notification If you wish, your Ascom Eurit 4000 will notify you (e.g. on your mobile phone) of any new text (SMS or UUS) and voice messages (messages on the telephone answering machine) which are received on your Ascom Eurit 4000 while you are away. This function is user-dependent and is set from the "Messages/Msg.
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SMS (or UUS) to another telephone "Y", which, in turn, sends notification of waiting messages by SMS (or UUS) to your Ascom Eurit 4000, then your Ascom Eurit 4000 will, in turn, send notification to telephone "X" by SMS (or UUS), and so on. ("SMS/UUS loop").
Press the Fox key below Send to network. Call charges The call charge reading on your Ascom Eurit 4000 uses the call charge units of your provider. To obtain a correct reading, you must set the value per unit (factor) and the currency.
Advanced features If you are phoning through a provider, call charge information may not be available. The information on call charges and call duration is contained in the "Call charge information" or "Call charges/Call charge information" menu. Per user The values in the "Charges" and "Call duration" lines refer to the current user. For all users together The values in the "Total charges"...
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Advanced features Enabling/disabling Do not disturb Press the user key until the display shows the user for whom you wish to enable/disable Do not disturb. Select the "Status" line and press the OK key. From the pop-up window, select "ON" or "OFF" and press the OK key. save Press the Fox key below save.
Irrespective of the provider from whom you rent your line, you can also make phone calls through other providers, assuming you have subscribed to their service. Your Ascom Eurit 4000 allows you to define 10 different providers with provider name and provider code in the provider list. In addition, you can associate certain phone numbers with a provider (for automatic provider selection), for example: –...
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Advanced features Defining a provider in the provider list In the provider list in the "Provider/Provider list" menu you can define up to 10 different providers (P0, P1, ... P9) for all users together. Provider P0 (without provider) represents the provider you are registered with (preselected, without having to dial the provider code).
Advanced features Ringing tone Your Ascom Eurit 4000 has a wide range of different ringing tone melodies. The volume can be individually adjusted. The increasing option can be linked with the volume, in which case the ringing tone starts at the quietest level and increases as far as the set volume.
Advanced features Recording a user prompt Press the user key until your name appears. User Select the "User prompt" line, pick up the handset and press the Fox key prompt below rec. Record your user prompt and replace the handset. save Press the Fox key below save.
Advanced features While the telephone is locked, it is still possible for important phone numbers (emergency calls) to be called. The security PIN is set by default to "0000". Activation of phonelock applies to all users together. Do not forget the security PIN. If you have forgotten the security PIN, contact the dealer who sold you the telephone.
Press the Fox key below save. Country code If you want to use your Ascom Eurit 4000 to telephone abroad, you need to dial the country code after the prefix. For example the country code for Switzerland is 41. If you are connected within a network, you do not need to dial the country code.
The headset is available from your dealer. If you purchase the headset from a dealer, make sure that it is compatible with your Ascom Eurit 4000. Read the instructions supplied with this accessory in order to find out how to connect and operate the headset.
Software version, feature and checksum From the "Installation/Software" menu, you can view the current software version, feature and checksum of your Ascom Eurit 4000. The checksum is a value which is calculated on the basis of the size of the software.
Appendix Self-help in case of trouble If, on occasion, your telephone does not do as you wish, first try to remedy the problem with the help of the following chart. Caution: Always have repairs carried out by your dealer. Never take your telephone apart yourself.
The software supplied with the Eurit Office Tool contains a TAPI driver as well as a program with which you can configure and operate your Ascom Eurit 4000 via a PC. Calls are then displayed automatically on the screen. If the caller is included in your database, all the important data of the caller are displayed.
This option makes it considerably easier to use the telephone in a working environment. No office should be without it. The TAPI driver allows you to link certain database programs directly to the Ascom Eurit 4000.
Appendix Terms of guarantee During the guarantee period, Ascom will remedy free of charge all materials- or manufacture-related defects. Ascom will, at its option, either repair or replace the defective telephone. On discovering a defect, the purchaser must without delay inform the dealer from whom the telephone was purchased.
Key words Connection-less ......26, 27 Accepting a call ........ 38 Connection-oriented ....26, 27 Acknowledge ......35, 36 Contact type ........43 Action ..........66 CONTROL key ....... IV, 12 Add entry to phonebook ....11 Country code ........83 Alarm ..........
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Key words Factor ..........76 Language ......... 13 FAQ (frequently asked questions) ..17 LED ..........III, 47 Feature ..........85 Length of internal number ....63 Filing cabinet ........71 Liability ..........89 Filter list ..........77 List for direct remote access ....54 Filter list callers are excluded .....
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Key words PARK key ..........III Safety instructions ........ I Parking a call ........41 Save current WAP page ....11 PBX ..........62 Saving WAP pages ......23 PC-Dialer II ........88 Scheduled call ......34, 66 Phonebook ....... 4, 21, 24, 43 Security ..........
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Key words Timeout ........... 26 Timer ..........66 Toll save ..........52 Transferring a call ......41 Transfer with disconnect ....65 Upper case ........12 URL (Universal Resource Locator) 17, 43 Use current page ......20 User concept ........28 User key .........
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