ASCOM Office 45 Operating Instructions Manual
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ASCOM Office 45 Operating Instructions Manual

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Ascotel Office terminals by
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Operating Instructions
www.ascom.com/pbx/ascotel/terminals
20321625en_ba_a0

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  • Page 1 All manuals and user guides at all-guides.com Ascotel Office terminals by ascom Operating Instructions www.ascom.com/pbx/ascotel/terminals 20321625en_ba_a0...
  • Page 2 All manuals and user guides at all-guides.com www.ascom.com/pbx/ascotel/terminals...
  • Page 3 All manuals and user guides at all-guides.com Display 11 Write-on label 12 Loudspeaker 13 Volume/cursor keys Foxkey 14 Redial key 15 Code key Entry-Selection keys 16 Microphone key Scroll keys 17 Loudspeaker key Info key 18 Hook switch Menu key 19 Handset cradle 20 END key Handsfree microphone...
  • Page 4 All manuals and user guides at all-guides.com Display symbols Note...
  • Page 5 All manuals and user guides at all-guides.com...
  • Page 6 All manuals and user guides at all-guides.com 35¡ 25¡ 20¡ 35¡ 25¡ 20¡...

  • Page 7: Safety Information

    All manuals and user guides at all-guides.com Safety Information Maintenance Ambient conditions Disposal Exclusion of Liability...

  • Page 8: Receiving A Call

    All manuals and user guides at all-guides.com Receiving a Call Answering a Call – or – The handsfree mode is activated. Note Ending the Call – or – – or – The display shows "Enter number". Note...

  • Page 9: Making A Call

    All manuals and user guides at all-guides.com Making a Call Dialling a Phone Number The display shows the number. Note The number is dialled. Using the Redial List The first number on the redial list list is displayed. – or – The number displayed is dialled.

  • Page 10: Using The Handsfree Mode

    All manuals and user guides at all-guides.com Using the Handsfree Mode The open listening mode is activated. The handsfree mode is activated. Note The loudspeaker and handsfree microphone are switched off. Muting The display shows the n symbol. The display shows the o symbol.

  • Page 11: Phone Setup

    All manuals and user guides at all-guides.com Phone Setup Available Phone Setups Display Abbreviations Navigating through the Foxkey Menu Navigating through Info Lines Note The display shows the continuation of the text. Note...

  • Page 12: Entering Digits

    All manuals and user guides at all-guides.com Keys Pressing a Key Using the Foxkey Input Entering Digits Entering Letters and Special Characters...

  • Page 13: Switching Between Upper And Lower Case

    All manuals and user guides at all-guides.com Note € Switching between Upper and Lower Case...

  • Page 14: Correcting Your Input

    All manuals and user guides at all-guides.com Note Entering a Phone Number in Call Preparation The display shows the phone number. Correcting your Input Note Moving the Cursor...

  • Page 15: Undoing Actions

    All manuals and user guides at all-guides.com Navigation Undoing Actions Undoes the last action. Note Navigating through List Entries The line is scrolled in the respective direction. Highlighting and Selecting a List Entry The corresponding entry is selected. Depending on the entry, the corresponding number is dialled or the function activated. Signals Indicator LED Signals...

  • Page 16: You Want A Convenient Way Of Making A Call

    All manuals and user guides at all-guides.com You Want a Convenient Way of Making a Call Dialling by Name – Quickdial For each letter, the display shows the corresponding digit, for example a "6" for the letter "n". The phone searches for matching names. –...

  • Page 17: Dialling By Name

    All manuals and user guides at all-guides.com Dialling by Name Text mode is activated. The display shows "Search: All". The displays shows the selected phone book after "Dialling by name:". – or – Letter input is activated. The displays shows "Dialling by name: Private phone book". The phone searches for matching names.

  • Page 18: Dialling With The Alpha Keyboard

    All manuals and user guides at all-guides.com Dialling with the Alpha Keyboard The phone searches for matching names. Note – or – – or – The name you want is highlighted. The person is called. – or – The person is called in handsfree mode. Dialling from the Call List Note The display shows a list of the last unanswered calls.
  • Page 19 All manuals and user guides at all-guides.com The entry is highlighted. Once the call has been successfully connected, the entry is deleted from the call list. Dialling from the List of Answered Calls Note The display shows the list of the last calls. –...
  • Page 20 All manuals and user guides at all-guides.com Dialling with the Notepad The display shows a list of subscribers. – or – The entry is highlighted. The person is called. Request Callback Situation The display shows "Done". The display shows "Call expected ..." and "Cancel". Note...

  • Page 21: Answering Call Waiting

    All manuals and user guides at all-guides.com Answering Call Waiting 1. Your original call partner is put on hold. You are now connected with the party who initiated the call waiting. – or – You remain connected with your original call partner. The call-waiting party hears the busy tone.

  • Page 22: Receiving An Announcement

    All manuals and user guides at all-guides.com The person hears the acknowledgement tone. The display shows "Announcement to: ...". You can now talk. Receiving an Announcement You are now connected to the person who initiated the announcement. Note – or – You Want to Use Functions in a Call Enquiry Call during an Active Call Your original call partner is put on hold.

  • Page 23: Brokering Between An Enquiry Call Party And Your Call Partner

    All manuals and user guides at all-guides.com Brokering between an Enquiry Call Party and Your Call Partner Your call partner changes. The other call party is put on hold. The call party is disconnected. You are connected with the party on hold. Transferring a Call Partner Your original call partner is put on hold.

  • Page 24: Parking A Call Partner

    All manuals and user guides at all-guides.com Parking a Call Partner Your call partner is now parked locally. The display shows "Done". The display shows "Call parked" and "Retrieve". Connected in handsfree mode. Setting up a Conference Call The call party on hold is now included in the call: Conference call. Note The other conference parties remain in the call.

  • Page 25: You Are Away From Your Desk

    All manuals and user guides at all-guides.com You hear the acknowledgement tone. The info line is now stored on the Notepad. Note You Are Away from Your Desk Using the Absence Key The display shows "Diverted to:". The call diversion is activated. –...

  • Page 26: Diverting A Call

    All manuals and user guides at all-guides.com Diverting a Call The display shows "Diverted to: ...". Note Forwarding a Call...

  • Page 27: Leaving A Message

    All manuals and user guides at all-guides.com Call forwarding is now activated. The display shows "i" and "Call forwarding: ...". Call forwarding is now deactivated. Leaving a Message The "Message" line is now highlighted. The display shows the first 5 out of a total of 16 standard messages. –...

  • Page 28: Unlocking Your Phone

    All manuals and user guides at all-guides.com Note Locking your Phone For each digit entered, the display shows an "*". The display shows "Done". Note Unlocking your Phone You are prompted to enter the code. – or – You are prompted to enter the code. For each digit entered, the display shows an "*".

  • Page 29: You Are A Team Member

    All manuals and user guides at all-guides.com The display shows "Done". The phone is now unlocked. You Are a Team Member Using the Team Key The team partner is called or a call to the team partner is answered. Calling a Team Partner You hear the dialling tone.

  • Page 30: Substituting For A Team Partner

    All manuals and user guides at all-guides.com Substituting for a Team Partner You hear the dialling tone. You are through to the subscriber who is calling your team partner. Note Initiating an Announcement to a Team Partner You hear the dialling tone. You hear the acknowledgement tone.

  • Page 31: You Want To Use Your Phone Efficiently In Special Sit- Uations

    All manuals and user guides at all-guides.com You Want to Use Your Phone Efficiently in Special Sit- uations Sending a Message The display shows the first 5 out of a total of 16 standard messages. – or – The message you want is now highlighted. Note The message is sent.

  • Page 32: Reading A Message

    All manuals and user guides at all-guides.com Reading a Message The messages received are displayed. The message you want is now highlighted. The message you want is displayed. The message read is stored in the local message list. The messages received are displayed. –...
  • Page 33 All manuals and user guides at all-guides.com Picking up a Call The display shows the number of the phone from which you last picked up a call. You are now connected with the caller. Using the DTMF Mode Situation You hear the acknowledgement tone. Note...
  • Page 34 All manuals and user guides at all-guides.com Unlocking the Phone for One Call The phone is now activated. You hear the dialling tone. Note The external subscriber is called. Paging an Internal Subscriber The person is paged and sees your phone number on the pager.

  • Page 35: Answering A General Call

    All manuals and user guides at all-guides.com Answering a Pager You are now connected with the person who paged you. Answering a General Call You are connected with the person who made the general call.

  • Page 36: You Are Using Line Keys

    All manuals and user guides at all-guides.com Tracing Malicious Calls Note – or – Note You Are Using Line Keys Answering a Call on a Line Key Connection with the line with the highest priority. – or – The line is selected. Connection with the selected line.

  • Page 37: Switching Active Lines

    All manuals and user guides at all-guides.com Making a Call via a Line Key The LED next to the Line key lights up. The line is selected. The person is called in hands- free mode. Parking a Call Partner on a Line key The display shows "Done".

  • Page 38: You Are Using Your Phone As An Operator Console

    All manuals and user guides at all-guides.com You Are Using Your Phone as an Operator Console A Word About the Operator Console Line keys...
  • Page 39 All manuals and user guides at all-guides.com Personal Key The LEDs and What They Mean Call Information on the Display B:Müller D. 032 624 2012 External 10:22 a A:Fa. Meiser 031 995 23 12 Ext 10:25 P 10:25 b I:Willi 29811 __Line keys 1..5________________________ Fa.
  • Page 40 All manuals and user guides at all-guides.com The display shows the list for "Line key 1...5" or "Line key 6...9". Entry-Selection Keys Queue Configurable Key as a Clear Key Answering a Call on the Personal Key You are now connected with the caller.
  • Page 41 All manuals and user guides at all-guides.com Answering a Call on a Line Key You are connected with the caller. - or - You are connected with the caller. Making a Call via the Personal Key You hear the dialling tone. The LED next to your Personal key is lit. The call is made via the Personal key.

  • Page 42: Transferring An Exchange Line

    All manuals and user guides at all-guides.com Parking a Call Partner on a Line Key The call partner is now parked. The LED next to the Line key flashes slowly. The display shows the "P" symbol next to the call time. You are now connected with the person.

  • Page 43: Activating A Substitution For The Operator Console

    All manuals and user guides at all-guides.com Activating a Substitution for the Operator Console Substitution is now activated. The display on all the Operator Consoles shows "Substi- tution" and "Cancel" The "Substitution activated" display disappears. Note Phoning with a Two-Company System The Line key LED lights up.
  • Page 44 All manuals and user guides at all-guides.com Answering Calls to a Two-Company System Activating/Deactivating Functions by Remote Control...

  • Page 45: Basic Settings

    All manuals and user guides at all-guides.com Basic Settings Setting the Display Contrast The configuration mode is activated. The display shows the current contrast setting. The contrast setting is stored.

  • Page 46: Configuring The Dtmf Mode

    All manuals and user guides at all-guides.com Setting the Persistence of the Display Backlighting The configuration mode is activated. The display shows the backlighting duration. The setting for the backlighting duration is stored. Configuring the DTMF Mode The configuration mode is activated. The setting is stored.

  • Page 47: Selecting A Language

    All manuals and user guides at all-guides.com Selecting a Language Situation The configuration mode is activated. The display shows an overview of the language selection. The set language is displayed with "Sprache, Language, Langue; Lingua: German". – or – The display text appears in your selected language. Setting the Volume during a Call...

  • Page 48: Using The Headset

    All manuals and user guides at all-guides.com Using the Headset Note The configuration mode is activated. The display shows "On" or "Off".

  • Page 49: Changing The Code

    All manuals and user guides at all-guides.com Changing the Code The configuration mode is activated. The display shows "Old code:". For each digit entered, the display shows an "*". The display shows "New code:". For each digit entered, the display shows an "*". The display shows "Confirmation:".

  • Page 50: Entering The Display Text For The Idle State

    All manuals and user guides at all-guides.com Entering the Display Text for the Idle State The configuration mode is activated. The display shows "Idle text: ...". The text is stored. Selecting the Banner Page for the Idle State The configuration mode is now activated. The banner page is now activated.

  • Page 51: Automatic Handsfree Mode

    All manuals and user guides at all-guides.com Automatic Handsfree Mode The configuration mode is activated. The setting is stored. Setting the Alpha Keyboard to Your Language The configuration mode is activated. The setting is stored.

  • Page 52: Setting The Ringing Properties

    All manuals and user guides at all-guides.com Setting the Ringing Properties Setting the Ringing Volume on the Phone while it is Ringing Setting the Ringing Properties on the Phone The configuration mode is activated. The display shows "Ringing volume" and "Ringing melody". The display shows "ringing rate".

  • Page 53: Phone Book Management

    All manuals and user guides at all-guides.com Phone Book Management Creating a New Phone Book Entry The display shows "New entry". The display shows "Enter name, enter number, enter address". The display shows the stored phone book entry. Note...

  • Page 54: Editing A Phonebook Entry

    All manuals and user guides at all-guides.com Editing a Phone Book Entry The display shows a list of phone book entries. The display shows the name, phone number and address of the first entry. The display shows the stored phone book entry. Configuring the Keys Storing a Number under a Key –...
  • Page 55 All manuals and user guides at all-guides.com – or – Note Note Display shows "Enter number". The display shows "Enter name". 1. The first phone number is stored; the display shows "Enter number". The display shows "Enter name". 2. The second phone number is stored.
  • Page 56 All manuals and user guides at all-guides.com Storing a Function under a Key – Function Key Key not configured: The display shows "Number key". – or – Key not configured: The display shows "Number key". Note Note Note The display shows "MEMORY1: ..." and the code for the selected function or - if neces- sary - the menu for configuring the function.
  • Page 57 All manuals and user guides at all-guides.com The display shows "MEMORY2: ..." and the code for deactivating the function. The function is stored under the key. The display briefly shows "Key is stored". Storing a Team Partner under a Key – Team Key Key not configured: The display shows "Number key".

  • Page 58: Clearing A Key

    All manuals and user guides at all-guides.com The input is stored. – or – The display shows the setting used for answering. Note The settings are stored. – or – Note Note The settings are stored. Clearing a Key The display shows different key types; the current key type is highlighted. The key configuration is cleared.

  • Page 59: Configuring Line Keys

    All manuals and user guides at all-guides.com Configuring Line Keys Note: Setting the Response of a Line Key The display shows "Line key". The display shows "Ringing properties: Ringing/Ringing delay", "Melody" and "Rate". The inputs are stored. – or – Note The inputs are stored.

  • Page 60: Defining Functions

    All manuals and user guides at all-guides.com Note Note The display shows "Seize". The display shows "List of callers". The settings are stored. Defining Functions Foxkey Function...

  • Page 61: Configuring The Operator Console

    All manuals and user guides at all-guides.com Function Commands Note Configuring the Operator Console Note:...
  • Page 62 All manuals and user guides at all-guides.com Configuring the Response of Line Keys Note Setting the Number of Line Keys The configuration mode is activated. The display shows the number of Line keys that have been set. The display shows "9 Line keys". –...

  • Page 63: Configuring The System

    All manuals and user guides at all-guides.com Configuring the System Overview of Settings Available with the "System Assistant" Password...

  • Page 64: Alpha Keyboard

    All manuals and user guides at all-guides.com Alpha Keyboard Extended Keypad...
  • Page 65 All manuals and user guides at all-guides.com Putting Your Phone into Operation Logging your phone on Attaching the handset cradle to the phone Connecting your handset to the phone Connecting your phone to the system...

  • Page 66: Labelling Configurable Keys

    All manuals and user guides at all-guides.com Connecting the plug-in power adapter unit Labelling Configurable Keys...
  • Page 67 All manuals and user guides at all-guides.com Supplementary Equipment: Alpha Keyboard and Extended Key- Connecting an Extended Keypad...
  • Page 68 All manuals and user guides at all-guides.com Connecting an Alpha Keyboard...
  • Page 69 All manuals and user guides at all-guides.com Your call partner cannot hear you or you cannot hear your call partner Handset off-hook, no dialling tone, no display Display shows "Incorrect phone type" – Indicator LED is flashing slowly in the idle state Display is working, but connection is not possible Configurable keys cannot be configured The display shows: "Trying to Register"...
  • Page 70 All manuals and user guides at all-guides.com In a call Request callback Request callback Return to call party on hold Broker between enquiry call party and call party Park call party in system park position Hold a conference call Answer call waiting Answer intrusion Intrude into current call Change cost centre...
  • Page 71 All manuals and user guides at all-guides.com Not in a call Clear callback Divert calls Call forwarding Park call party Set up a conference call Call waiting...
  • Page 72 All manuals and user guides at all-guides.com Announcement Send message Answer call Log into / out of user group (UG) Lock/unlock the phone Unlock phone for 1 call Page subscriber over paging system Answer the pager Answer general call Activate/deactivate an appointment reminder call Deactivate all active functions...
  • Page 73 All manuals and user guides at all-guides.com Intrusion Activate exchange access with charge recall Switch the phone network manually – LCR (fallback) Announcement service Activate/deactivate function via third-party phone (re- mote control) Follow me Control relays Do not disturb (call protection) Route calls/functions via switch groups Open door Request callback...
  • Page 74 All manuals and user guides at all-guides.com Press Menu key Phone book Answered calls Diversion Pick up Message Announcement:...
  • Page 75 All manuals and user guides at all-guides.com Substitution Do not disturb Configuration Search Confirm with long click on Menu key Ring Barring Keys...
  • Page 76 All manuals and user guides at all-guides.com Foxtaste Text Code *Language Handsfree Idle display Alphakeyboard Headset DTMF...
  • Page 77 All manuals and user guides at all-guides.com Display Backlight System Test Service Operator...
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  • Page 84 All manuals and user guides at all-guides.com www.ascom.com/pbx/ascotel/terminals Reference to Other Documents...

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