Travis Industries 564 SS GreenSmart 2 Owner's Manual

Fireplace
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· 564 SS GreenSmart
WARNING:
If the information in these instructions is not followed exactly, a fire or
explosion may result causing property damage, personal injury or loss of
life.
-
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call gas supplier from a neighbor's phone. Follow the gas supplier's
instructions.
• If you cannot reach your gas supplier, call the fire department.
-
Installation and service must be performed by a qualified installer, service agency or the gas
supplier.
This appliance may be installed in
an aftermarket permanently
located, manufactured home (USA
only) or mobile home, where not
prohibited by local codes.
This appliance is only for use
with the type(s) of gas indicated
on the rating plate. A conversion
kit is supplied with the appliance.
Owner's Manual
© Copyright 2012, T.I.
$10.00
100-01308
TM
2 Fireplace ·
OMNI-Test Laboratories,
Report # 028-F-80b-5
• Operation
• Maintenance
www.travisproducts.com
4121120
4800 Harbour Pointe Blvd. SW
Mukilteo, WA 98275
Tested and Listed by
Inc.
Portland, Oregon
ANSI Z21.88a-2003

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Questions and answers

Deborah Harper
January 29, 2025

I'm looking for a flame adjustment knob for 564 as greensmart gas fireplace. I tried to get one from Frost and Flame in Gorham Maine but they sent me an $80 inside replacement part, I just need the knob that is on.the panel with all the other controls, we have a small flame but no knob to turn it up.

1 comments:
Mr. Anderson
February 10, 2025

The flame adjustment knob for the Travis Industries 564 SS GreenSmart 2 gas fireplace is located in the "Location of Controls" section of the manual, which is on page 6.

This answer is automatically generated

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Summary of Contents for Travis Industries 564 SS GreenSmart 2

  • Page 1 · 564 SS GreenSmart 2 Fireplace · Tested and Listed by OMNI-Test Laboratories, Inc. Portland, Oregon Report # 028-F-80b-5 ANSI Z21.88a-2003 • Operation • Maintenance • WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life.
  • Page 2: Introduction

    This serial number may be needed in case you require Or, mail your warranty card to: service. Travis Industries House of Fire Model: 564 SS GS2 Fireplace 4800 Harbour Pointe Blvd. SW...
  • Page 3: Table Of Contents

    Heating Specifications Natural Gas Propane Approximate Heating Capacity (in square feet)* Maximum BTU Input Per Hour 20,500 20,500 Minimum BTU Input on Low 5,100 4,200 Heating capacity will vary with floor plan, insulation, and outside temperature. © Travis Industries 4121120 100-01308...
  • Page 4 Immediately call a qualified vicinity of this heater. service technician to inspect the appliance and to replace any part of the control system and any gas control that has been under water. © Travis Industries 4121120 100-01308...
  • Page 5 If the fiber logs become damaged, replace with Travis Industries log set. Children and adults should be Travis Industries, Inc. grants alerted to the hazards of high no warranty, implied or stated, surface temperature and should for the installation or...
  • Page 6: Before You Begin

    This switch turns the rear burner on and off. Comfort Control This holder contains 4 AA batteries that allow the fireplace to operate AA Battery Holder during power outages. Main Burner This switch turns the fireplace burners on and off. © Travis Industries 4121120 100-01308...
  • Page 7: Starting The Fireplace For The First Time

    The rear portion of the burner may be shut off to lower the heat output and flame size from the burner (this is called the comfort control). Use the comfort control switch to adjust this as desired. COMFORT CONTROL © Travis Industries 4121120 100-01308...
  • Page 8: Adjusting The Flame Height

    Accent Light This fireplace has a built-in accent light that may be turned on and off and dimmed to your preference. Turn the knob to achieve the desired light output. HIGH ACCENT LIGHT HIGH © Travis Industries 4121120 100-01308...
  • Page 9: Adjusting The Optional Blower Speed

    Frequent On / Off Operation – if you are frequently turning the fireplace on and off, you may wish to leave it in continuous pilot. This allows the burner to turn on more quickly, without pilot ignition delay. CONTINUOUS PILOT GREEN SMART PILOT © Travis Industries 4121120 100-01308...
  • Page 10: Normal Operating Sounds

    This appliance has several areas that reach high temperatures. Dust or other particles on these areas may burn and create an odor. This is normal during start-up. You may notice the smell is more acute if the appliance was left idle for a long period. © Travis Industries 4121120 100-01308...
  • Page 11: Maintaining Your Fireplace's Appearance

    Panel Lights Swing the concealment Lift up and swing the lower Battery cover up and slide it back to grill down to acces the area Holder expose the controls. below the firebox. AA Battery Tray © Travis Industries 4121120 100-01308...
  • Page 12: Accent Light Replacement

    If the pilot or main burners do not burn correctly, contact your dealer for service. Monitor blower operation. Remove any debris or vegetation near the vent termination. Contact your dealer if any sooting or deterioration is found near the vent termination. © Travis Industries 4121120 100-01308...
  • Page 13: Travis Industries

    (this prevents it allows the grill to s wing bus hing. Once in place the grill is the grill from accidentally falling off). forward. held in place by gravity. © Travis Industries 4121120 100-01308...
  • Page 14: Face Installation And Removal

    Some fireplaces have a face that fits over the glass frame. The face can be removed following the directions below. Phillips Screwdriver Four screws hold the face in place. The screws are accessed through the grills on the face. © Travis Industries 4121120 100-01308...
  • Page 15: Glass Frame Removal And Installation

    Lift the glass frame slightly and attach the lower latches. NOTE: Make sure the glass frame is all the way in place - it should be flush with the front of the fireplace when installed. © Travis Industries 4121120 100-01308...
  • Page 16: Glass Frame Removal And Installation (Continued)

    Top of Firebox Glass Frame Anchor Note how the washer on the latch fits behind the flange on the glass frame anchor. Once fully inserted, turn the latch until it is upright. © Travis Industries 4121120 100-01308...
  • Page 17: Log Set Installation

    Log Set Overview When installed, the ten (10) logs should appear as shown below. The directions on the following pages detail installation of this log set. Rear Log Right Twig Left Log Left Twig Right Log © Travis Industries 4121120 100-01308...
  • Page 18: Rear Log Installation

    The rear log has a flat notch on both sides that center it on the grate. Place the rear log on the grate and slide it all the way back until the log contacts the end-brackets on the grate. © Travis Industries 4121120 100-01308...
  • Page 19: Right Log Installation

    Maintenance Right Log Installation The right log has a groove that fits over the grate. Note how the right side of the log rests on the burner but does not cover any burner holes. © Travis Industries 4121120 100-01308...
  • Page 20: Left Log Installation

    Maintenance Left Log Installation The left log has a groove that fits over the grate. Note how the right side of the log rests on the burner but does not cover any burner holes. © Travis Industries 4121120 100-01308...
  • Page 21: Left Twig Installation

    Maintenance Left Twig Installation This hole fits over the pin on the rear log. The left twig should be positioned so the front edge contacts the grate as shown. © Travis Industries 4121120 100-01308...
  • Page 22: Right Twig Installation

    Maintenance Right Twig Installation The right twig has two holes for the pins on the rear and right log. When in place the right twig will appear as shown above. © Travis Industries 4121120 100-01308...
  • Page 23: Ember Installation

    Use a stiff brush to apply a thin layer of rockwool fibers onto the burner. Do not use the entire bag of rockwool. Use only a small amount and save the remainder. Over-use of rockwool will diminish the glow and may cause sooting or other adverse conditions. © Travis Industries 4121120 100-01308...
  • Page 24: Glass Cleaning

    With the outer glass Inner glass frame frame and screen removed, the outer surface of the glass The optional screen is may be cleaned. sandwiched between the inner and outer glass frame. Outer glass frame © Travis Industries 4121120 100-01308...
  • Page 25: Troubleshooting Table

    The logs or coals are placed incorrectly See "Log Set Installation" Thin Layer of Soot Improper air shutter adjustment Adjust Air Shutter - contact your dealer Covers the Glass Location of fuses (2.5 amp): Lights © Travis Industries 4121120 100-01308...
  • Page 26: Wiring Diagram

    Ground 3.15A FUSE Base Pilot Sensor Integrated Flame Fireplace Detect Control Spark (IFC) Appliance Ground Comfort Control Valve IPI/CPI Switch Green White ON / OFF Black Comfort Control AA Battery Main Burner Switch Tray Switch © Travis Industries 4121120 100-01308...
  • Page 27: Replacement Parts List

    On/Off) Replacement Parts List Caution: Use only Travis Industries replacement parts. Do not use substitute materials. Warning: Do not operate appliance with the glass front removed, cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person.
  • Page 28: Conditions & Exclusions

    2. Travis Industries has the option of either repairing or replacing the defective component. 3. If your dealer is unable to repair your appliance’s defect, he may process a warranty claim through TRAVIS INDUSTRIES, INC., including the name of the dealership where you purchased the appliance, a copy of your receipt showing the date of the appliance’s purchase, and the serial number on your appliance.
  • Page 29: Accessories

    Blower The optional blowers help transfer heat to your home. Firebacks There are several styles of decorative firebacks that fit inside the firebox and enhance the area behind the flames. © Travis Industries 4121120 100-01308...
  • Page 30: Index

    Troubleshooting Table ........25 Glass Cleaning ..........24 Turning the Fireplace On and Off ...... 7 Glass Frame Removal and Installation .... 15 Wiring Diagram ..........26 Grill Installation and Removal ......13 Yearly Service Procedure ........ 12 © Travis Industries 4121120 100-01308...

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