Table of Contents ® ion|IQ NDT EQUIPMENT ..............................1 Base Station ....................................2 Base Station Display Screen ..............................3 Headsets and Belt-Pacs ................................4 Features and Controls ................................4 How to Wear the Headset ............................... 4 How to Use the Headset/Belt-Pac Controls ..........................5 Headset/Belt-Pac Registration ..............................
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Important Safety and Usage Information CAUTION: As would be the case with any audio device, such as headphones or a headset, that carries amplified sound to the ears, misuse of such a device or use at excessive volume levels may cause hearing impairment or loss of hearing. The following safety instructions must be followed when using the all-in-one headset or the belt-pac transceiver with headphones.
ion|IQ NDT EQUIPMENT ® The ion|IQ NDT is an audio system primarily for use at quick- ® service restaurants without drive-thru operations. The equipment shown below is standard with the ion|IQ NDT. ® Optional equipment can be ordered from your local dealer. NOTE: Equipment quantities vary,...
Base Station All functions of the audio system are channeled through the base station. It is the electronic heart of the ion|IQ NDT. External base station features are ® shown in Figure 2. Internal connectors and controls are shown in Figure Display Cabinet latches...
Base Station Display Screen The display screen is where all menu selections will be seen for installer setups and routine operation options. The display screen will turn off (sleep) if there is no button activity. Pressing any button will turn it back on (wake it up). The MESSAGE STATUS display will be shown on the base station until either the Menu or More...
How to Use the Headset/Belt-Pac Controls The control buttons will activate when pressed firmly. Use your fingertips, not your fingernails, to press the buttons. Power On/Off Power On Press and release the power button. ® If using an ionIQ Belt-pac ─...
Headset/Belt-Pac Registration During installation of the ion|IQ NDT, each headset/belt-pac was ® registered for use with the base station. The base station recognizes all headsets/belt-pacs registered to it when their power is on, and will be able to tell the difference between them NOTE: and other electronic equipment operating on similar frequencies.
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MENU or MESSAGE STATUS display. The power light on the headset/belt-pac will remain on steady green. If you have any problems registering headsets/belt-pacs: In the USA, call HME Customer Support at 1-800-848-4468. Outside the USA, call your local HME representative for assistance.
Battery Removal and Replacement Belt-pac Batteries — To change batteries: Battery-release Battery button If a battery is weak when belt- pac power is turned on, a voice in the headset will say “Battery low.” If a battery becomes weak during operation, a voice in the headset will say “Change battery.”...
Battery Charger Up to four batteries can be charged in the charger at the same time. Charging time is approximately 2.5 hours. The battery status lights next to each charging port are explained below. Up to six fully charged batteries can be stored in the battery storage ports. Procedure: Insert batteries in the charging ports for charging.
ion|IQ NDT OPERATION ® The ion|IQ NDT can be operated in Hands-Free (HF) or Push-To- ® Talk (PTT) modes. In HF operation, communication can be transmitted and received at the same time, as in a normal telephone conversation. In the HF mode, transmission and reception are activated by touching and releasing the A1 or A2 button on the headset/belt-pac.
Routine Operation Hands-Free (HF) Mode With the headset/belt-pac power off, press and hold the volume-up ▲ and B buttons while you press and release the PWR button to turn it on in the HF mode. The headset/belt-pac will remember this setting.
Message Center Operation The Message Center is a central point at which messages can be HINT! set up to be triggered by various events during designated time Before continuing, it is periods, to be sent to crew members via headsets or ceiling important to consider speakers.
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MESSAGE CENTER MESSAGES NAME CONTENT Hand Washing Please wash your hands. Sanitizer Please change sanitizer solution. DR Trash Please check the dining room trash. HACCP Please complete the HACCP shift checklist. Quality Check Please complete the shift quality check. Lot Check Please complete a parking lot check.
Reminder Message Settings To set up the time periods and locations for Reminder Messages to be played, or to name and/or record Reminder Messages, press the Menu button on the base station MESSAGE STATUS display and then, on the MAIN MENU press the Message Center button. Press the Reminder messages button on the MESSAGE CENTER MENU.
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Turn Message On/Off To turn the selected message on or off, press the Message button on the EDIT REMINDER MESSAGE display to highlight (on) or −(off). Press the ✔ either Back button to save this setting. Review or Record Message To review the existing selected message, or to record a new message, press the...
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Message Schedule NOTE: The message will play to To choose the schedule for the selected message, press the completion. If a message Schedule button on the EDIT REMINDER MESSAGE display. is interrupted by an A or B button being pressed on any headset/belt-pac, it will retry until it is able to play to completion.
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Message Playback Settings Routing − To choose where the selected Reminder message will be heard, press the Settings button on the EDIT REMINDER MESSAGE display, and then press the Headsets button on the EDIT REMINDER SETTINGS display. On the SELECT REMINDER HEADSETS display, use the ▲(up) and ▼(down) buttons to select a headset number for which you would like to turn the selected Reminder message on or off, and then press the Edit button.
Alert Message Settings To set up the time periods and locations for Alert Messages to be played, or to name and/or record Alert Messages, press the Menu button on the base station MESSAGE STATUS display and then, on the MAIN MENU press the Message Center button. Press the Alert messages button on the MESSAGE CENTER MENU.
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Turn Message On/Off To turn the selected message on or off, press the Message button on the EDIT ALERT MESSAGE ✔ display to highlight either (on) or −(off). Press the Back button to save this setting. Review or Record Message To review the existing selected message, or to record a new message, press the...
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Message Schedule To choose the schedule for the selected message, press the NOTE: Schedule button on the EDIT ALERT MESSAGE display. The message will play to completion. If a message is interrupted by an A or B button being pressed on any headset/belt-pac, it will retry until it is able to play to completion.
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Message Playback Settings Routing − To choose where the selected Alert message will be heard, press the Settings button on the EDIT ALERT MESSAGE display, and then press the Headsets button on the EDIT ALERT SETTINGS display. On the SELECT ALERT HEADSETS display, use the ▲(up) and ▼(down) buttons to select a headset number for which you would like to turn the selected Alert message on or off, and then press the Edit button.
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Delay − To set a delay after the Alert message is triggered until it begins playing, press the Delay button. On the DELAY BEFORE PLAY display, use the ◄ or ► button to move the highlight left or right in the Delay field for minutes and seconds (MM:LL), and use the + and −...
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Alert Message Email To compose an email message to be sent to designated recipients when the selected Alert is triggered, select Message Text on the EDIT ALERT MESSAGE display. To edit the email text, on the Message Text display, use the Erase button to clear characters if there is a current email you want to change.
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To edit the selected email address, press the Edit destination address button on the EDIT display. On the EDIT DESTINATION ADDRESS display, use the Erase button to clear characters in the current email address to change them. Use the ◄, ►, ▲ and ▼ buttons to move the highlight to a character you would like to use in the address.
Schedule Times To set up all the time periods during each day, in which Message Center messages can be scheduled, press the Menu button on the base station MESSAGE STATUS display and then, on the MAIN MENU press the Message Center button. Press the Edit schedule times button on the MESSAGE CENTER MENU.
Store Settings To access Store Settings, press the Menu button on the base station MESSAGE STATUS display and then press the More button on the MAIN MENU. NOTE: On the ADVANCED MENU, press the Store settings button. Store settings are normally made or changed only by authorized personnel such as store managers.
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Set Date or Time To make changes to the date or time settings, press the Set date or Set time button on the STORE SETTINGS display. NOTE: All times are in 24-hour format. On the SET DATE or SET TIME display, use the ◄ and ► buttons to move the highlight in the Date or Time field, and use the + and −...
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Edit Schedule Times Up to 12 Schedule Times can be set to establish periods in which messages can be scheduled from the Message Center. Schedule Times can be edited as needed. To make changes to the Schedule Times, press the Edit schedule times button on the STORE SETTINGS display.
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Set User Password The User password is used to protect the Message Center, Network, Volume Settings and Store Settings menus. This password is not the same as the Installer Password that is used to protect the Installer Settings. For security purposes, you may need to change the password periodically or when someone’s employment terminates.
Phone Headset If there is an HME Telephone Interface connected to your base station, you can assign one headset/belt-pac to receive incoming telephone calls. To do this, press the Phone headset button on the ADVANCED STORE SETTINGS display. On the SELECT PHONE HEADSET display, use the ◄...
NDT installer. If you ® need to contact HME Technical Support regarding any problem with your network connection, you may be asked to make changes to the network settings. To do this, select the Menu button on the MESSAGE STATUS display and then select More on the MAIN MENU.
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DHCP – allows the base to automatically acquire its network settings from a DHCP server installed on the local network. To edit this setting, press the DHCP button to highlight ✔ (on) or −(off). If −(off) is highlighted, the base will use static network settings that you enter via the NETWORK SETTINGS and ADVANCED NETWORK...
DNS1 & DNS2 – are addresses of domain name servers that resolve host/domain names into IP addresses. The DNS servers are used when sending email to a mail server identified by its name. To edit the DNS address, press the DNS1 or DNS2 button and then, on the EDIT DNS ADDRESS display, use the...
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Host name / Domain name – These names combine to uniquely identify the base by name, on the network. This name can be used to access the base over the network instead of using the IP address. This feature only works if DHCP is enabled on the NETWORK SETTINGS display, and a DNS server is installed on the local network, and it is configured to receive updates from the DHCP server.
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+ and − buttons to change the number in the highlighted box. Telnet port – This port is reserved for use by HME Technical Support. Press the More button on the ADVANCED NETWORK SETTINGS display to access the BOOTLOADER NETWORK INFO display.
Email/Texting The base is capable of sending emails to store managers when alert conditions are triggered in the store. For this feature to be used, email settings must be entered, based on network information provided by your IT support. To edit email settings, press the Emails button on the ADVANCED NETWORK SETTINGS display.
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SMTP User/Password – To make email more secure, some SMTP servers will require the use of a user name or password. To enter or edit an SMTP user name or password, press the SMTP User or Password button on the EMAIL SETTINGS display. Use the Erase button to clear a current name.
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Email Addresses – The Source Address is pre-set to hme-base6100-NDT-XXXXXX@hme.com. This will be the address shown in the “From:” line on alert emails sent to selected destinations. Destination email addresses are ✔ those to which alert emails will be sent if Emails are set to (on), on the EMAIL SETTINGS display.
PC Navigation If your ion|IQ NDT was set up to operate with a PC network, all of ® the same settings that can be edited on the base station can also be edited on your PC. The following examples show you how to navigate through system settings as they appear on your PC screen.
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Reports – allows you to view Message Center settings and headset statistics reports. Diagnostics – provides information that may be used by HME Technical Support to diagnose problems. Service – displays all version information and contact information,...
Foam muffs on headset earpieces can easily be replaced for sanitary purposes. To order extra foam muffs, call your local HME sales representative. Battery Charger CAUTION: Avoid splashing water or grease on the battery charger.
If it still is not working, call HME.* “Registration failed” Base station power not on. Be sure HME logo and other lights on base station are lit. If message heard in no light is lit, be sure power adapter is plugged into electrical headset.
Service Call For information to contact HME Technical Support, press the Menu button on the base station MESSAGE STATUS display and then press the Service button on the MAIN MENU, or press the Help button below the display screen.
Diagnostics If you make a service call to HME Technical Support, you may be asked to have diagnostics performed automatically by the base station. If so, press the Menu button on the base station MESSAGE STATUS display and then press the More button on the MAIN MENU.
To Set Base Station for Spanish or French Language Operation If the base station is returned to its factory default settings, it will be set for English language operation. To change the language to Spanish or French, make the following selections on the base station display.
EQUIPMENT SPECIFICATIONS Base Station Voltage input 24VDC ±2.5V AC current input 2.5A maximum Audio distortion 5% maximum level Outside speaker output 3 watts RMS into 8 ohms Ceiling speaker power 3 watts RMS into 8 ohms TX/RX frequency 2400MHz – 2483.5MHz Dimensions 9.75”H x 13”W x 3.5”D (248 mm x 330 mm x 89 mm)
2dBi. Antennas/Kits not included in this list or having a gain greater than 2dBi are strictly prohibited for use with this device. The required antenna impedance is 50 ohms. 1. Antenna: NEARSON, S181TR-2450R, 2dBi 2. Antenna Kit: HME, EC20 (P/N G28493-1), 0dBi 3. Antenna Kit: HME, EC10 (P/N G27706-1) Industry Canada (IC) The term “IC:”...
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(manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most HME products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
Volume adjustment menus can be protected if a User password is created in the Store settings. These menus can be accessed using the User password, Installer password, or by an HME password (provided by HME if the User password is forgotten).
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STEP ONE: Choose your EMPLOYEE REMINDERS and ALERTS TIP: Schedule only a few messages at a time and change them often to improve your employees’ awareness. ® Choose from several common messages provided in your HME ion|IQ NDT, or record your own unique messages.
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! EXAMPLE PLANNER REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR HAND WASHING 06:00 01:00 1 Hr CHANGE SANITIZER 06:00 01:00 4 Hr ALERTS...
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS CEILING SPKR SCHEDULE START TIME STOP TIME...
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS CEILING SPKR SCHEDULE START TIME STOP TIME...
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS CEILING SPKR SCHEDULE START TIME STOP TIME...
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS CEILING SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS CEILING SPKR SCHEDULE START TIME STOP TIME...
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS GRILL SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS GRILL SPKR SCHEDULE START TIME STOP TIME...
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® HME ion|IQ NDT Message Center Quick Start Guide Right Message, Right People, Right Time! REMINDERS NAME START TIME STOP TIME REPEAT HEADSETS GRILL SPKR ALERTS NAME START TIME STOP TIME REPEAT DELAY HEADSETS GRILL SPKR SCHEDULE START TIME STOP TIME...
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