Related Manuals for HME System 500
Summary of Contents for HME System 500
- Page 1 HME# 400468 Rev - 3/14/03 System 500 Wireless Drive-Thru Audio System Operating Instructions...
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Page 2: Table Of Contents
Headset features and controls....................4 Correct wearing of headset......................5 Battery removal........................6 Battery replacement ........................6 Battery charger........................7 Base station circuit boards ....................14 The HME logo and the word COMMUNICATOR ® are registered trademarks of HM Electronics, Inc. © Copyright HM Electronics March 2003... -
Page 3: General
GENERAL The System 500 is a wireless audio system primarily for use at quick-service restaurants. EQUIPMENT FUNCTIONS AND USE Figure 1. System 500 equipment... -
Page 4: Base Station
A. Base Station The base station is the electronic heart of the System 500. contains the circuitry through which all functions of the drive- thru audio system are channeled. External base station features are shown in Figure 2, and described on page 3. - Page 5 IN and leave IN for 5 seconds, then push again and leave OUT for normal vehicle detection. Left Side – • WIRED/WIRELESS button must be OUT when using the wireless System 500, IN when using a wired backup system.
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Page 6: Headset
B. Headset The headset can be operated in a push-to-talk (PTT), hands-free (HF) or auto hands-free (AHF) mode. In the PTT mode, you must press and hold one of the A buttons on the headset while talking to a customer, and release the button to hear the customer’s response. - Page 7 2. How to Wear the Headset • Wear the microphone on your right or left side, near the side of your mouth. • To adjust the microphone position, hold the microphone boom at its base and pivot the boom up or down. 3.
- Page 8 • With the power already on, press and hold the Power button and touch the Volume-down button — You will hear “ Auto- hands-free on ” or “ Auto-hands-free off” NOTE: You must touch the Volume-down button within 2 seconds after pressing the Power button, or you will turn the power off and have to begin again.
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Page 9: Battery Removal And Replacement
5. Configuration Settings • With the power already on, press and hold the Power button and press the B button. NOTE: You must press the B button within 2 seconds after pressing the power button, or you will turn the power off and have to begin again. •... - Page 10 compartment until it snaps in place under the battery-release latch.
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Page 11: Battery Charger
C. Battery Charger Up to four headset batteries can be charged in the charger at the same time. Battery charging time is approximately 2 hours. battery status lights adjacent to each charging port are explained below. Up to six fully charged batteries can be stored in the battery storage ports. -
Page 12: System 500 Operation
III. SYSTEM 500 OPERATION When a customer arrives in the drive-thru lane, you will hear a double beep in the headset. In dual-lane operation, if you are communicating with a customer when another customer arrives in the opposite lane, a higher pitch double beep will sound in the headset to alert you of the second customer’s presence. -
Page 13: Message Repeater Operation
Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board. Adjust customer’s voice level in headset if necessary. Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak and listen to customer. - Page 14 • will be triggered by an alert signal if S7 switch 5 is in the ON position. • will be played to the locations selected if S7 switches 2, 3 and/or 4 are in the ON position. Switch 2 enables Message #1 to be played back in all HS500 headsets.
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Page 15: Speed-Team Operation
• Foam muffs on headset earpieces can easily be replaced for sanitary purposes. To order extra foam muffs, call your local HME sales representative. 2. Battery Charger Avoid splashing water or grease on the battery charger. Clean the battery charger monthly as follows. -
Page 16: Optional Equipment
Switcher Circuit Board No model number FCC NOTICE HME wireless radio frequency systems are type-accepted in the United States under Part 90 of the Federal Communications Commission (FCC) Code of Federal Regulations, and type-approved in Canada by Industry and Science Canada. -
Page 17: In Case Of Problems
Call base station does not HME. * light when headset button A or B is pressed. Frequency settings may be Call HME. * wrong. Outbound sound Outbound volume may be set Turn outside speaker volume is too low. too low for environment. - Page 18 Circuit board may be Check to see if status defective. lights on base station are lit. Call HME. *...
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Page 19: Battery Charger
ON (in) Message will position. not play. * For assistance, call HME at 1-800-848-4468, or Fax 858-552-0172. 900MHz wireless telephone interference — If there is a 900MHz wireless telephone nearby, interference may occur. Changing frequencies on the telephone and/or base station and headset may alleviate the problem. -
Page 20: Base Station Circuit Boards
Figure 8. Base station circuit boards... - Page 21 Base Station Circuit Board Adjustments Wired backup system switch – S2 DM2 select switch – S1 Record message switch – S1 Message repeater ON/OFF switch – S2 Speed team switch – S3 Vehicle detector override switch – S4 Channel selector – S3 System status switch –...
- Page 22 VIII. SPECIFICATIONS Base Station Voltage input 16VAC ±2.5V AC current input 2.5A maximum Audio distortion 5% maximum level Outside speaker output 3 watts RMS into 8 ohms Ceiling speaker power 3 watts RMS into 8 ohms Controls/Switches 2-position vehicle detector switch (Normal – Override/Reset) 2-position “...
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