HME System 500 Operating Instructions Manual

Wireless drive-thru audio system
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HME# 400524
Rev— 8/4/03
System 500
Wireless Drive-Thru Audio System
Operating Instructions

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Summary of Contents for HME System 500

  • Page 1 HME# 400524 Rev— 8/4/03 System 500 Wireless Drive-Thru Audio System Operating Instructions...
  • Page 2: Table Of Contents

    Headset features and controls....................4 Correct wearing of headset......................5 Battery removal........................6 Battery replacement ........................6 Battery charger........................7 Base station circuit boards ....................14 The HME logo and the word COMMUNICATOR ® are registered trademarks of HM Electronics, Inc. © Copyright HM Electronics, Inc. - August 2003...
  • Page 3: General

    GENERAL The System 500 is a wireless audio system primarily for use at quick-service restaurants. EQUIPMENT FUNCTIONS AND USE Figure 1. System 500 equipment HS500, Version 2 or higher, provides basic operating cues in Spanish and French, as follows. Refer to the Language Selection instructions on page 6.
  • Page 4: Base Station

    A. Base Station The base station is the electronic heart of the System 500. It contains the circuitry through which all functions of the drive-thru audio system are channeled. External base station features are shown in Figure 2, and described on page 3. Its internal features are shown in Figure 8, and the base station circuit board switches and adjustments are listed on page 15.
  • Page 5 IN and leave IN for 5 seconds, then push again and leave OUT for normal vehicle detection. Left Side — • WIRED/WIRELESS button must be OUT when using the wireless System 500, IN when using a wired backup system.
  • Page 6: Headset

    B. Headset 1. Features and Controls Figure 3. Headset features and controls 2. How to Wear the Headset • Wear the microphone on your right or left side. • Wear the battery end of the headset above your ear, on the side of your head opposite the earpiece. •...
  • Page 7: Correct Wearing Of Headset

    Most stores have systems with Hands-Free capability. If you are uncertain whether or not your System 500 has Hands-Free capability, do the following test. ⎯ When a car is at the speaker post (or menu board), touch and hold the appropriate A button. If you can hear the sound of the car or the customer with the A button held, you have Hands-Free capability.
  • Page 8: Battery Removal

    Power button, or you will turn the power off and have to begin again. If the auto-hands-free feature does not come on, you may need to reconfigure the S1 switch in the base station. Call HME Customer Support at 1-800-848-4468 for help. • The last Auto-hands-free on/off message heard will remain in effect until you change it again or turn the headset power off.
  • Page 9: Battery Charger

    5. Battery Removal and Replacement If you hear “Battery Low” in the headset, in the selected language, its battery needs to be replaced and recharged. HS500 batteries need be recharged after 12-13 hours of normal use. a. Battery Removal Battery •...
  • Page 10: System 500 Operation

    The headset can be operated in Hands-Free, Auto-Hands-Free or Hands-Free-Off modes. If your store does not have Hands-Free capability, you should operate the System 500 according to section A.3. below in single-lane stores, or B.3. (page 9) in dual-lane stores.
  • Page 11: Dual-Lane Operation

    B. Dual-Lane Operation (two base stations for two speaker posts) 1. Hands-Free (HF) Mode: ! Alert tone (single beep for Lane 1, double beep for Lane 2) sounds in headset, then customer at speaker post or menu board can be heard. ! Adjust customer’s voice level in headset if necessary.
  • Page 12: Message Repeater Operation

    D. Message Repeater Operation 1. Record To record messages for the message repeater, press the MESSAGE REPEATER button in, on the bottom of the base station, and do the following: ACTION RESULT Press and release the RECORD MODE The red MESSAGE RECORD light on button on the base station once.
  • Page 13: Equipment Care And Cleaning

    • Foam muffs on headset earpieces can easily be replaced for sanitary purposes. To order extra foam muffs, call your local HME sales representative. 2. Battery Charger Avoid splashing water or grease on the battery charger. Clean the battery charger monthly as follows.
  • Page 14: In Case Of Problems

    Battery may be low or defective. Check Power light. If not lit, replace battery. Headset may be defective. Use another headset. Call HME. * Headset channel A Headset power may not be on. Press Power ON/OFF button on or B is not working.
  • Page 15 HME equipment after the electricity comes on again, unplug the AC power adapters from their electrical outlets and wait 15 seconds, then plug them back in.
  • Page 16: Base Station Circuit Boards

    Figure 8. Base station circuit boards...
  • Page 17 Base Station Circuit Board Adjustments Wired backup system switch — S2 DM2 select switch — S1 Record message switch — S1 Message repeater ON/OFF switch — S2 Speed team switch — S3 Vehicle detector override switch — S4 Channel selector — S3 System status switch —...
  • Page 18: Specifications

    SPECIFICATIONS Base Station Voltage input 16VAC ±2.5V AC current input 2.5A maximum Audio distortion 5% maximum level Outside speaker output 3 watts RMS into 8 ohms Ceiling speaker power 3 watts RMS into 8 ohms Controls/Switches 2-position vehicle detector switch (Normal — Override/Reset) 2-position “Speed Team”...
  • Page 19: Optional Equipment

    ANT10 VIII. FCC NOTICE HME wireless radio frequency systems are type-accepted in the United States under Part 90 of the Federal Communications Commission (FCC) Code of Federal Regulations, and type-approved in Canada by Industry and Science Canada. Because licensing depends on the system’s application, it is the user’s responsibility to apply for a license from the FCC...

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