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TROUBLESHOOTING
Troubleshooting offers you firsthand help when you have a problem either with the hardware or the PC soft-
ware.
The search engine in the help is helpful in many situations. The search engine can be found in the upper right
corner.
SEARCH TIPS
Use simple search words or sentences. Two or three words are enough.
l
Use basic forms of verbs.
l
The search engine does not understand the meaning of interrogatives like "why", "what" and "when".
l
Instead use keywords, such as "transmitter", "green light" and "managing", as search words.
TRAINING ARTICLES
For more information on the physiological aspects and other features of Polar products, visit the
lection of Training
Articles.
ONLINE TRAINING
Below you can find help to some common problems with online training.
Problem
Transmitter/Exerciser's
information dis-
appears from the grid.
Cause
Connector's battery is
empty.
Strap's electrode
areas are dry or strap
is secured incorrectly.
Connection between
the PC and the base
station is momentarily
disconnected.
Base station's battery
is empty.
The transmitter is out
of the base station's
range.
Solution
Recharge connector's battery.
Wet the electrode areas of the strap under running
water. Make sure that the strap is secured
and the wet electrode areas are firmly against exer-
ciser's skin.
Wait for a moment. If connection is not restored,
switch the base station off and on again. Also re-open
the software and establish connection between PC
and base station normally.
Plug the power cable into the base station and into the
wall outlet.
Wait until the exerciser is again in the base station's
range. Make sure nothing is interfering the connection
from the transmitter to the base station.
43
Polar Col-
correctly
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