Table of Contents
Advertisement
Troubleshooting
Computer will not turn on
1. Turn the main power switch, located on the left side of the computer
compartment, off and on. If power is applied, the switch will glow red.
2. Hold the power button on the front of the CPU down for 2 seconds. If the
switch glows green, power is applied.
3. Unplug the unit and test the wall power outlet with an electrical appliance
(such as a lamp). If outlets were changed, repeat Steps 1 and 2.
4. Place a box or something that is about the same height as the bottom of the
cart and slowly pull the pc out onto the box to check all connections. Make
sure the power cable is securely plugged in on the back of the case as well as
the surge protector.
5. Repeat steps 1 and 2.
Computer comes on, but the monitor does not
1. Check the power cable on the back of the monitor. Make sure it is secure.
2. If no lights are on the monitor, press the monitor power switch again. Wait
for 30 seconds. Note the color of the monitor lights.
3. If there is power to the monitor, but you have no video (amber light), reseat
the VGA cable on the back of the monitor.
4. If there power is still not applied (no lights) turn off the main power switch
on the left rear of the cart. Place a box or something that is about the same
height as the bottom of the cart and slowly pull the pc out onto the box to
check all connections. Make sure the AC adapter for the monitor is securely
plugged in on the surge protector and the body of the adapter.
5. Turn on the main power switch and check again.
6. If you have power to the monitor (lights on the front) and still no video,
verify that the VGA cable is securely connected on the rear of the computer.
33
Advertisement
Table of Contents
