If You Need Further Assistance; Before You Contact Toshiba; Contacting Toshiba - Toshiba Satellite R10 User Manual

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If Something Goes Wrong

If you need further assistance

If you need further assistance
If you have followed the recommendations in this chapter and
are still having problems, you may need additional technical
assistance. This section contains the steps to take to ask for
help.

Before you contact Toshiba

Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.
Try the following before you contact Toshiba:
❖
Review the troubleshooting information in your
operating system documentation.
❖
If the problem occurs while you are running a program,
consult the program's documentation for troubleshooting
suggestions. Contact the software company's technical
support group for their assistance.
❖
Consult the dealer from whom you purchased your
computer and/or program. Your dealer is your best source
for current information.
Detailed system specifications are available at
www.ts.toshiba.com
model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left, or just refer to the
computer documentation shipped with your product.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.

Contacting Toshiba

If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
by selecting your particular product and