Service - Telematrix 2 Line trimline User Manual

SERVICE INFORMATION
When problems arise during installation or service that
cannot be resolved using this or related documents, contact
the TeleMatrix Priority Care Department, Monday through
Friday, 8:30a.m. - 4:30p.m. MST:
Toll Free:
Direct:
Fax:
www.telematrixusa.com
Many times a problem is either installation or user
related.Please contact TeleMatrix PRIOR to sending a
telephone to our service center for repair.In the unlikely
event that a factory repair is necessary:
1. Include a brief description of the problem that you are
experiencing.
2. Include a proof of purchase for a repair under warranty.
3. Send the telephone prepaid by UPS or Parcel Post,
insured to:
TeleMatrix, Inc.
Priority Care Center
5025 Galley Road
Colorado Springs, Colorado 80915
TeleMatrix will pay return postage on the repaired telephone.
Allow 2-3 weeks for delivery. When immediate replacement
is required, see our FastLane
internet site.
1-800-462-9446
719-638-8821
719-638-8815
SM
replacement policy on our
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