Before You Call For Service - GE GLDA690 Owner's Manual

Before you call for service...

Troubleshooting Tips
Save time and money! Review the charts on the following
pages, or visit ge.com. You may not need to call for service.
Problem Possible Causes
Dishes and flatware Low inlet water temperature
not clean
Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual?
Air gap or disposer is clogged
Improper rack loading
No air gap or high drain loop
Spots and filming
Extremely hard water
on glasses and
Low inlet water temperature
flatware
Overloading the dishwasher
Improper loading
Old or damp powder detergent
Rinse agent dispenser empty
Too little detergent
Cloudiness on Combination of soft water and
glassware too much detergent
Water temperature entering
the dishwasher exceeds 150°F
Suds in the tub Correct detergent
wasn't used
Rinse agent was spilled
What To Do
• Make sure inlet water temperature is correct (see page 6). Turn on
the hot water faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher and turn off
the faucet. This insures the entering water is hot.
If so, wait until pressure is normal before using your dishwasher.
• Clean the air gap or flush the disposer.
• Make sure large dishware does not block the detergent dispenser
or the wash arms. See the Loading the dishwasher racks section.
• Verify that you have an air gap or a high drain loop. Refer to
the Installation Instructions.
®
• Use Jet-Dry or Cascade Crystal Clear
prevent new film buildup.
• To remove stubborn spots and pre-existing film from glassware:
1 Remove all metal utensils from the dishwasher.
2 Do not add detergent.
3 Select the POTS & PANS cycle.
4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher
will now be in the main wash.
5 Open the door and pour 2 cups (500 ml) of white vinegar into the
bottom of the dishwasher.
6 Close the door and allow to complete the cycle. If vinegar rinse doesn't
work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals
instead of vinegar.
• This is called etching and is permanent. To prevent this from happening,
use less detergent if you have soft water. Wash glassware in the shortest
cycle that will get them clean.
• This could be etching. Lower the water heater temperature.
• Use only automatic dishwasher detergents to avoid sudsing.
Cascade ® and Electrasol ® Automatic Dishwashing Detergents
have been approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let
suds dissipate. Close and latch the dishwasher. Pump out water
by touching the START/RESET pad once; then 30 seconds later,
touch the START/RESET pad again. Repeat if necessary.
• Always wipe up rinse agent spills immediately.
ge.com
® rinse agents to remove spots and
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