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True RC400 Owner's Manual
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True RC400 Owner's Manual

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*Assembly Guide & Warranty Card Included
RC400
RECUMBENT BIKE
OWNER'S MANUAL
Transcend Console
Escalate
Console
Escalate
9
Console
15
Emerge Console
Revision 030117

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Summary of Contents for True RC400

  • Page 1 *Assembly Guide & Warranty Card Included RC400 RECUMBENT BIKE OWNER’S MANUAL Transcend Console Escalate Console Escalate Console Emerge Console Revision 030117...
  • Page 2 RC400 RECUMBENT BIKE OWNERS MANUAL IMPORTANT: All Products shown are prototype. Actual product delivered may vary. Product specifications, features & software are subject to change without notice. For the most up to date owner’s manual please visit www.truefitness.com. For documents in additional languages please visit www.truefitness.com/document-library/29/international-manuals IMPORTANTE: Todos los productos mostrados son prototipos.
  • Page 3 The proud manufacturing tradition of quality and the culture of innovation at TRUE have given rise to a full line of extraordinary cardio and strength equipment. As a result, people all over the world are benefiting from the TRUE experience.
  • Page 4 RC400 RECUMBENT BIKE OWNERS MANUAL TABLE OF CONTENTS : Chapter 1: Safety Instructions Chapter 4B: Escalate Operation Safety Instructions Escalate Overview Space Requirements Console Navigation Grounding Instructions TV Controls Power Requirements iPod® Integration Warning Decals Bluetooth Audio Compliances Advanced Console Functions...
  • Page 5 45, smokes, has high cholesterol, is obese or has not exercised regularly in the past year. Additionally, TRUE recommends consulting a fitness professional on the correct use of this product.
  • Page 6 To disconnect plug remove from electrical outlet. • The RC400 bike is self-generated and does not require the use of an electrical outlet with the LED console. Optional TFT or touch screen consoles require 110V AC input and 9V DC 1.5Amp output for console operation only.
  • Page 7 SPACE REQUIREMENTS: • TRUE’s recommendation is to leave a 39” safety zone at rear of bike. The sides of the bike should be at least 20” away from the wall or obstructions. (See Fig 1) Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 8 CHAPTER 1 SAFETY INSTRUCTIONS GROUNDING INSTRUCTIONS: This product must be grounded, if it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug.
  • Page 9 CHAPTER 1 SAFETY INSTRUCTIONS Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 10 CHAPTER 1 SAFETY INSTRUCTIONS WARNING DECALS: WARNING: Replace warning labels that may be worn, damaged or missing. To replace any worn or missing warning decals contact TRUE FITNESS by one of the following: www.truefitness.com or contact customer service at 800-883-8783. COMPLIANCES: This equipment complies with all applicable codes and regulations.
  • Page 11 All exercise equipment is potentially hazardous. If attention is not paid to the conditions of equipment usage, death, or serious injury could occur. • Save these instructions. *Should you need technical assistance in assembly of your TRUE Fitness product, contact TRUE Fitness Technical Support at 1-800-883-8783. PRE-ASSEMBLY CHECK LIST: Provided Tools:...
  • Page 12 CHAPTER 2: ASSEMBLY INSTRUCTIONS PRE-ASSEMBLY CHECK LIST (continued): Provided Hardware: 1 & 2 (F & R 4 (S RONT TABILIZER ANDLEBAR Counter-bore Hex Screw, M8xL20 Hex Screw, M10xL55 (C4) Qty. 4 (X1) Qty. 4 Hex Screw, M8xL20 (X4) Qty. 2 Split Washer, M10 (S1) Qty.
  • Page 13 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS: CAUTION: • Use caution when assembling bike. It is recommended that at least two people unpack and assemble bike. • Remove all bike components from packaging. • For each step use hardware in the corresponding bag Sub-Assembly Identification: Use the image below as a reference for where the provided sub-assemblies will be located in the complete bike assembly: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 14 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 1 & 2 Front and Rear Stabilizer Bars: CAUTION: • It is recommended that at least 2 people are used to assemble the bike • To protect the floor from damage, rest the bike frame on a large piece of cardboard packaging Wheels Forward •...
  • Page 15 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 3 Seat Latch Handle: • Insert Seat Latch Handle into Seat Carriage • Insert screws (#28, quantity 2) • Tighten using the provided 4mm hex wrench Step 4 Seat Handlebar Cable Connections: •...
  • Page 16 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 6 Seat Cushion: • For each screw (#140) insert through quantity 1 split washer (#142) then 1 flat washer (#141) • Place the Seat Cushion onto the top of the Seat Carriage •...
  • Page 17 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 9 Water Bottle Holder: • Place Water Bottle Holder Top onto the Handlebar tube (as shown, left) • Align the Water Bottom Holder Bottom component with the Water Bottle Holder Top component •...
  • Page 18 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 11 Front Mast Cable Routing: • At least 1 person should hold the Front Mast while an additional person(s) routes the Front Mast cables • Route the bundle of cables through the Front Mast (as shown, left) •...
  • Page 19 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 13 Console Mounting: • The fasteners used to attach the Console are provided in the Console packaging • Align the back of the Console with the Front Mast Console Mounting Plate •...
  • Page 20 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step #15A Console Cable Connections: *Follow Step 15A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 15B. 16” Touchscreen 15” TFT Console Console Power Cable Network (2 Pin ) Cable Ground Wire...
  • Page 21 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step #15A Console Cable Connections (continued): *Follow Step 15A if installing a touchscreen console or 15”TFT console. For other consoles, proceed to Step 15B. 16” Touchscreen 15” TFT Console Console Power Port Ethernet Port Grounding Screw Coaxial Cable...
  • Page 22 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 15B Console Cable Connections: *Follow Step 15B if installing a 9” TFT console or an LED console. For other consoles, return to Step 15A. 9” TFT Console Orange LED Console Connect Data Cable (USB) Both 9"...
  • Page 23 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step 16 Console Cover: • For all hardware, tighten using a Phillips head screwdriver (not provided) • Attach the Top Console Cover to the Front Mast Mounting Plate using 4 screws (#221) •...
  • Page 24 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Power Supply Installation: *These installation steps are only required if this unit is paired with a touchscreen console or a 15”TFT console. Step A Remove Left Rear Shroud: • Unscrew quantity 9 screws from the Left Rear Shroud, using a Phillips head screwdriver (not provided) •...
  • Page 25 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step C Disconnect Lower Board Power Cable: Step D Connect Power Supply: Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 26 CHAPTER 2: ASSEMBLY INSTRUCTIONS BIKE ASSEMBLY STEPS (continued): Step E: Re-install Left Rear Shroud: • Align the Left Rear Shroud with the Right Rear Shroud and U-Shaped Rear Cover components • Re-install quantity 9 screws to the Left Rear Shroud, using a Phillips head screwdriver (not provided) Unit Leveling (if necessary): Turn feet (4x, located on the Front...
  • Page 27 7RCS0091 7RCS0091 Nucleus Board 7RC0005 7RC0011 70612700 7RC0005 Combo Heart Rate Board 70614200 7RC0001 7RC0012 Power Out 7RC0003 7RC0002 Power In 7RC0004...
  • Page 28 Self-Generating Power 7RCS0091 7RCS0091 7RC0005 Nucleus Board 70612700 7RC0005 Combo Heart Rate Board 70614200 7RC0001 7RC0012 Power Out 7RC0003 7RC0002...
  • Page 29 CHAPTER 3: PRODUCT OVERVIEW BIKE OVERVIEW: Console Assembly Contact Heart Rate Pads Coaxial Port Ethernet Port Power Cord Battery Charge Port Seat Adjustment Handle Pedals Leveling Feet Truefitness.com / 800.426.6570 / 636.272.7100...
  • Page 30 CHAPTER 3: PRODUCT OVERVIEW RECUMBENT BIKE OVERVIEW (CONTINUED): Console Assembly: The console allows the user to set up a workout program and control the bike during a workout (For console overview and operation instructions refer to the owner’s manual for the selected console option). Contact Heart Rate Pads: Allows the user to check their heart rate without wearing a wireless chest strap.
  • Page 31 It is important to perform the minor maintenance tasks described in this section. Failure to maintain the bike as described here could void the TRUE Fitness Warranty. To reduce the risk of electrical shock, always unplug the unit from its power source before cleaning or performing any maintenance tasks.
  • Page 32 CHAPTER 5: CARE & MAINTENANCE OTHER SCHEDULED PREVENTIVE MAINTENANCE: TRUE recommends that yearly scheduled maintenance be performed by a qualified service technician. Please contact your dealer or visit www.truefitness.com to contact a local TRUE authorized service technician. Scheduled Preventive Maintenance: •...
  • Page 33 HOURS OF OPERATION: 8:30 A.M. - 5:00 P.M. CST E-MAIL: service@truefitness.com CONTACTING SALES: Interested in TRUE Products? Please contact us with any sales or product inquires so that we may direct you to the appropriate sales representative to answer your questions. TRUE FITNESS HOME OFFICE 865 HOFF ROAD ST.
  • Page 34 Severe Damage: Obvious damage to external packaging / internal product. Please refuse the shipment and it will be returned to TRUE Fitness by the carrier. Contact the TRUE Fitness customer support team by calling 800.883.8783 or sales support team by calling 800.426.6570 Monday-Friday during normal business hours to notify us that the shipment has been refused.
  • Page 35 This troubleshooting guide is intended to assist in diagnostics only and is not all inclusive. Technical specifications, error codes and programming are subject to change without notice. TRUE accepts no liability for any damage or loss suffered by persons whom rely wholly or in part on any description or statement contained within this manual. Please visit www.truefitness.com to obtain the most recent version of all manuals and contact the TRUE Service Department at 800-...
  • Page 36 Corrupted brainboard Re-install Console Firmware and Console Configuration configuration - fails integrity check software/firmware software versions Contact dealer or are not compatible TRUE service Power cycle Console Configure incorrectly Re-configure console Fault CN01: Internal Re-install Console Math error - software Fault...
  • Page 37 Console failed validation checks (incline Incline Motor out of Console Configuration Contact dealer or ranges make no sense, etc.) range TRUE service Loose Cable Membrane key is Contact dealer or Fault CN03: Stuck Key Console Membrane Key stuck down/closed damaged...
  • Page 38 RC400 Recumbent Bike Save Time and Register Online! Activate Multiple Warranties at www.truefitness.com/support All TRUE® Fitness products are distributed by TRUE and are improper assembly/installation, failure to follow instructions warranted to the original registered product purchaser and the and warnings in owner’s manual, accident, misuse, abuse, parts of the TRUE product (the “Product”) listed below, under...
  • Page 39 1. This Limited Warranty can be processed only if the Warranty Registration Form is completed on-line; or if the attached form is filled in, signed by the original purchaser and mailed to TRUE The CS400 recumbent bike comes with two serial numbers;...
  • Page 40 RC400 Recumbent Bike Thank you for purchasing a TRUE product. To validate the TRUE product warranty the fast and easy way, please go on-line now to truefitness.com/support and register your product. The information you provide will never be distributed to any other individuals or agencies for any purpose.