Verizon In-Home Agent - Verizon FiOS Installation Manual

Verizon In-Home Agent

FAST AND EASY SOLUTIONS TO HELP DIAGNOSE AND SOLVE PROBLEMS
To access TV support tools, use your STB Remote Control and select "Menu", then
"Customer Support", then "In-Home Agent. "
Or download an even more powerful tool at
your FiOS services and features including:
• TV — Troubleshoot STB issues.
• Internet — Add computers to your wireless network, manage
e-mail services, optimize network performance or troubleshoot
connectivity problems.
• Phone — Retrieve voice mail access number, set up multiple
mailboxes or manage customized features.
verizon.com/inhomeagent to manage
To troubleshoot or learn more about your FiOS® service, click on the Internet, TV or Phone icons on your In-Home Agent screen.
9