Verizon FiOS TV User Manual
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Verizon FiOS TV User Manual

Verizon fios tv user guide
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See also: Service Manual , Instruction and Installation Manual
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Frequently Asked Questions (11)

  • How do I program my Verizon FiOS TV remote control?

    To program your Verizon FiOS TV remote control for a specific device:

    1. Look up the device you want to control in the device code list provided in the guide.
    2. Press and hold a device key (AUDIO, DVD/VCR, or TV) for at least six seconds. The LEDs for each device key will light up momentarily, and the LED for your selected device will remain on.
    3. Enter the four-digit code. The device key LED will turn off briefly after each key press. You have 10 seconds to press each digit.
    4. If the remote recognizes the code, the device key's LED blinks three times. You can then test the remote by pressing POWER. If your device responds, you have found the correct code. If it does not respond, repeat steps 2 and 3 with the next code on the list.

    If none of the listed codes work, you can search for a set of commands by holding a device key for six seconds, then pressing a function key like POWER or MUTE. The device key's LED will blink three times and turn off.

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  • Why is my Verizon FiOS TV remote not working?

    If your remote control is not responding, follow these troubleshooting steps:

    1. Review the information in Using Your Remote Control to ensure the key you pressed is active for the device you are controlling.
    2. Make sure you are controlling the device you think you are.
    3. Check that your batteries are good. If the battery power is low, the remote enters a Low Battery Condition to conserve power for retaining settings.
    4. Reset all settings on the remote by holding a device key (TV, AUDIO, DVD/VCR) for at least six seconds, then entering 9-8-
    5. The LED will blink twice, indicating the remote has returned to its factory settings, and you will need to reset all device code settings.

    For more information, see page 23 of the manual.
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  • How do I reset my Verizon FiOS TV remote control?

    To reset your Verizon FiOS TV remote control to its factory settings:

    1. Press and hold a device key (TV, AUDIO, DVD/VCR) for at least six seconds. The LED for each device key will light up momentarily, and the key for the selected device will remain on.
    2. Enter 9-8-1.
    3. The LED will blink twice, indicating that your remote has returned to its factory settings. You will then need to reset all device code settings.

    For more information, see page 23 of the manual.
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  • How do I set up and manage parental controls for content on Verizon FiOS TV?

    To set up and manage parental controls:

    1. Select SETTINGS from the Main Menu.
    2. Then, select PARENTAL CONTROLS. From here, you can:
    • Selectively block programming by channel, rating, or category.
    • Selectively block Pay Per View and Video on Demand purchases.
    • Set up two different user-defined PINs (one for purchases and one to block programs).
    • Hide adult programming from the TV Listings.

    For more information, see page 39 of the manual.
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  • Why is there no audio or sound coming from my Verizon FiOS TV?

    If there is no audio or sound coming from your Verizon FiOS TV, you can check the following:

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  • What is the correct way to change the batteries in my Verizon FiOS TV remote control?

    Your remote requires two AAA batteries. To change them:

    1. Remove the battery case cover.
    2. Follow the diagram inside the battery case to insert the new batteries. You have 10 minutes to replace the batteries before the remote loses memory.

    For more information, see page 22 of the manual.
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  • How do I search for specific channels or programs within the Verizon FiOS TV guide?

    You can search for programs by Day and Time, Program Title, Actor or Topic, or Category (including Sports, Pay Per View, and HDTV).

    To search:

    1. Access the Main Menu and select Search.
    2. For a Program Title, Actor, or Topic search, use the on-screen keyboard to enter a program title or keyword. Use the ARROW buttons on your remote to highlight the desired letter, press OK, and then select the next letter.
    3. Once a show is found, it can be selected for immediate viewing (if available) or you can set a Reminder to watch it later.
    4. If you have the Digital Video Recorder Set Top Box, you can schedule the show for recording by selecting the show and pressing the RECORD button.

    For more information, see page 34 of the manual.
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  • How can I adjust the picture to full screen on Verizon FiOS TV?

    You can adjust the picture to full screen by pressing the ASPECT button on your remote control. This button changes the viewing aspect, if available.

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  • How do I customize my channel lineup on Verizon FiOS TV?

    You can customize your channel lineup through the Settings Menu:

    • Define your Favorite Channels, which can be easily accessed by pressing the FAV button on the remote.
    • Remove channels you don't want to see in your channel lineup.

    For more information, see page 38 of the manual.
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  • What is the difference between pausing live TV and recording a show with Verizon FiOS TV DVR?

    The Verizon FiOS TV DVR continuously stores the live TV channel you are watching in its internal memory. This allows you to pause and rewind live TV from the point you first tuned in, up to the memory limit. When you change channels, the DVR discards the previous channel's show and begins storing the new one.

    Recording a show means saving it to the DVR's internal memory. You can record the show you are currently watching by pressing the RECORD button on your remote. You can also schedule recordings of upcoming shows or entire series from the TV Listings or by using the Search function. Recorded shows can be viewed later by selecting them from the Recorded TV list in the Main Menu.

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  • How do I set up reminders for upcoming shows on Verizon FiOS TV?

    To set a reminder for an upcoming show:

    1. Find the show you want to watch in the future using the TV Listings, the Mini-Guide, or any of the Search functions.
    2. Select the show and press OK.
    3. Then, select SET REMINDER and press OK. The Interactive Programming Guide (IPG) will remind you with an on-screen message two minutes before the show begins.

    To cancel a reminder, select CLEAR REMINDER and press OK. Shows with reminders set will appear with a symbol in front of their titles in the program listings.


    For more information, see page 41 of the manual.
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Questions and answers

Margaret
August 13, 2025

Can you pause tv show

0
1 comments:
Mr. Anderson
September 12, 2025

Yes, Verizon TV shows can be paused. When a channel is paused, it stays paused for 15 minutes before switching to screen saver mode.

This answer is automatically generated

0
EleanorRigby
April 5, 2025

how do I find menu and settings on fios tv

0
1 comments:
Mr. Anderson
April 5, 2025

To access the menu and settings on Verizon FiOS TV, turn on the Set Top Box by pressing the POWER button on the remote. Then press the MENU button to open the Main Menu. Use the ARROW buttons to highlight the desired menu option and press OK to select it. From the Main Menu, you can access all features and functions of the FiOS TV Interactive Programming Guide (IPG).

This answer is automatically generated

0
So helmling
March 25, 2025

How to watch today's shows later

0
1 comments:
Mr. Anderson
March 25, 2025

You can watch today's shows later on Verizon FiOS TV by setting a Reminder or recording the show using a Digital Video Recorder (DVR) Set-Top Box. To set a Reminder, select the show and choose the Reminder option. To record the show, select it and press the RECORD button on your remote. If your DVR is storing the live broadcast in memory, you can also pause, rewind, and resume watching as long as you stay on the same channel.

This answer is automatically generated

0
Diane Ventrone
March 13, 2025

How can I enlarge the print in my Guide mode?

0
1 comments:
Mr. Anderson
May 14, 2025

There is no direct way to enlarge the print in the Verizon TV Guide. However, you can try adjusting settings depending on your equipment:

1. Go to Main Menu > Settings > Video Settings > Graphic Setting to see if changes help.
2. Some users suggest changing the TV display setting (e.g., to “Normal”) to affect how the guide appears.
3. Larger TVs or TVs with higher resolution may make the guide easier to read from a distance.

Exact options vary based on your set-top box model and TV type.

This answer is automatically generated

0
Kennon Nakamura
March 10, 2025

How do you manage your recorded shows with the new Fios TV for personal use equipment"?

0
1 comments:
Mr. Anderson
March 10, 2025

To manage recorded shows on Verizon FiOS TV, press the LIST button on your remote to view recorded programs. You can also select RECORDED TV from the Main Menu. To check available DVR space, select the Recorder Status option, which shows how much HD and standard-definition video is recorded and how much recording time remains. You can also change the protect setting to prevent deletion of certain recordings.

This answer is automatically generated

0
Janet Auerbach
May 11, 2025

how to record to a disc

0

Related Manuals for Verizon FiOS TV

Summary of Contents for Verizon FiOS TV

  • Page 1 Verizon FiOS TV User Guide...
  • Page 3 (DVR), you’ll learn how it lets you record TV so you can watch what you want when you want. Thank you for choosing FiOS TV. Now get ready to experience the power of fiber optics. TV. It’s going to revolutionize...

  • Page 4: Table Of Contents

    Table of Contents Verizon FiOS Network The Verizon FiOS Difference ONT Power Supply Unit (OPSU) Battery Backup Unit (BBU) BBU Indicator Lights BBU Audible Alarms Troubleshooting Tips ONT Indicator Lights Remote Control Easy-To-Use Buttons Your Remote Control at a Glance...
  • Page 5 High Definition Television (HDTV) Digital Video Recorder (DVR) Settings Parental Controls Quick Tips Digital Video Recorder Getting Started Recording TV Controlling Live TV with the DVR Set Top Boxes Standard Definition High Definition Digital Video Recorder Notes 35–36 36–37 38–39 42–43 43–45 46–47...

  • Page 7: Verizon Fios Network

    Verizon FiOS Network...

  • Page 8: The Verizon Fios Difference

    Verizon FiOS is 100% fiber-optic, bringing you state-of-the-art voice, TV and high-speed Internet service. With Verizon FiOS, your home is now ahead of its time. Verizon FiOS uses hair-thin strands of glass to carry information in the form of laser-generated pulses of light.

  • Page 9: Ont Power Supply Unit (Opsu)

    To ensure connectivity to the Verizon FiOS network, please make sure your ONT Power Supply Unit is plugged in at all Set Top Box OPSU &...

  • Page 10: Battery Backup Unit (Bbu)

    Battery Backup Unit (BBU): Continuous power when you need it In case your ONT Power Supply Unit is accidentally unplugged — or in the event of a commercial power failure — a backup battery has been installed to powered by your home’s electricity or the battery. The BBU also tells you when the battery needs replacing.

  • Page 11: Bbu Audible Alarms

    Battery: Green — ONT is operating normally. BBU is on standby. Yellow — Battery is either recharging or conducting a self-test, or the BBU is providing power to the ONT. Red — Battery is low. When this light comes on, approximately two hours of talk time remain.

  • Page 12: Troubleshooting Tips

    Please note: In the event of a power outage, only your telephone service will receive power. Your backup battery will not operate your FiOS TV service or Internet service.
  • Page 13 See the illustration on the following page for an explanation of some of the indicator lights. Please note: If you do not have voice service with Verizon, you will not be able to perform the Voice Service Test.

  • Page 14: Ont Indicator Lights

    No activity or the ethernet port is disabled. Power for services provided on the Verizon FiOS network must be supplied by the customer. Customer is responsible for backup battery replacement. Backup battery does not supply power for Internet or video services. Certain telephones, answering machines and other telephone equipment not meeting industry standards may not work with service provided on the Verizon FiOS network.

  • Page 17: Remote Control

    Remote Control...

  • Page 18: Easy-To-Use Buttons

    Video on Demand (VOD) library, your Verizon FiOS TV universal remote does it all. Your new remote allows you to enjoy all the advanced features of FiOS TV, such as our state-of-the-art Interactive Programming Guide (IPG). In addition to operating your Verizon FiOS TV Set Top Box (STB), you can use your four-in-one remote control to operate up to three other devices of your choice.

  • Page 19: Your Remote Control At A Glance

    IPG menu. Press the “up” arrow twice to review the TV Listings. GUIDE accesses the Verizon FiOS TV IPG. selects the item highlighted in green. POWER turns the selected device on or off. CABLE...

  • Page 20: Using Your Remote Control

    • POWER • MUTE • PLAY • CH+ • STOP The device key’s LED blinks three times, then turns off. Controls This Type of Device DVD, VCR, DVR, HTS and Combination sets FiOS TV Set Top Box only Amplifier, Tuner...
  • Page 21 Press . The remote will send the command for the function you pressed in step 2. If the device performed the function you pressed, press OK. The remote will now control the device you selected in step 1. If the device did not perform the function you pressed, repeat step 3.
  • Page 22 Reassigning Device Keys Each device key accesses a specific type of device (for example, the DVD/VCR key can only be programmed to control a DVD player, VCR, DVR or HTS). This makes it easier to search for a code if your device’s code does not appear on the list provided.

  • Page 23: Using Your Remote Control

    You will need to reset all device code settings. (See Programming Device Control.) Some features may require additional equipment at an additional cost. Your use of FiOS TV will require your acceptance of the Terms of Service, a copy of which will be given to you at the time of installation.

  • Page 24: Device Codes

    Device Codes Audio Amplifiers Aiwa 0406 Carver 0269 Curtis Mathes 0300 Denon 0160 0078 Harman/Kardon 0892 0331 Left Coast 0892 Linn 0269 Luxman 0165 Magnavox 0269 Marantz 0892, 0321, 0269 Nakamichi 0321 Optimus 0395, 0300 Panasonic 0308 Philips 0892, 0269 Pioneer 0300, 0013 Polk Audio...
  • Page 25 TVs (continued) Celebrity 0000 Celera 0765 Changhong 0765 Citizen 0060, 0030, 0092, 0039, 0056, 0046 Clairtone 0185 Clarion 0180 Concerto 0056 Contec 0180, 0185, 0157 Craig 0180 Crosley 0054 Crown 0180, 0039 Curtis Mathes 0047, 0054, 0154, 0451, 0093, 0060, 0702, 0030, 0145, 0166, 0056, 0016, 0466, 0039...
  • Page 26 TVs (continued) Pioneer 0166, 0038, 0866, 0679 Portland 0092, 0039 Prima 0761, 0817, 0815, 0783 Princeton 0700 Prism 0051 Proscan 0047 Proton 0178, 0466, 0052, 0003 Proview 0835 Pulsar 0017 Quasar 0250, 0051, 0165, 0055, 0650 RadioShack 0047, 0154, 0180, 0030, 0178, 0032, 0056, 0765 0047, 0679,...
  • Page 27 VCRs (continued) Durabrand 0039, 0038 Dynatech 0000 Electrohome 0037 Electrophonic 0037 Emerex 0032 Emerson 0037, 0184, 0000, 0121, 0043, 0209, 0002, 0278, 0479, 1479, 1278 Fisher 0047, 0104 Fuji 0035, 0033 Funai 0000 Garrard 0000 0060, 0035, 0240, 1035, 0807, 1060 Go Video 0432 GoldStar...
  • Page 28 VCRs (continued) Thomas 0000 Tivo 0636, 0618, 1503 0240 Toshiba 0045, 0043, 1503, 1145 Totevision 0037, 0240 Unitech 0240 Vector 0045 Vector Research 0038 Video Concepts 0045 Videomagic 0037 Videosonic 0240 Villain 0000 Wards 0060, 0035, 0048, 0047, 0081, 0240, 0000, 0042, 00720149 White Westinghouse 0209, 0072...
  • Page 29 DVDs (continued) Denon 0490 DVD2000 0521 Emerson 0591, 0821, 0675 Enterprise 0591 Fisher 0670 Funai 0675 0522, 0815, 0717 Go Video 0783, 0715 0699 Greenhill 0717 Harman/Kardon 0582 Hitachi 0573, 0664 Hiteker 0672 Initial 0717 Jenson 1016 0558, 0623, 0867, 1901 Kenwood 0490, 0534 0717, 1020, 0790...

  • Page 31: Interactive Programming Guide

    Interactive Programming Guide...

  • Page 32: Introduction

    High Definition TV (HDTV) and Digital Video Recording (DVR). FiOS TV is the latest technology. It’s exciting. And it’s easy to use. Just a few clicks of the remote are all it takes to get started. Keep this guide handy while watching TV.
  • Page 33 displays your Favorite Channels list for selection or modification. MUTE silences current audio feed. raises or lowers volume level. HELP displays helpful information about using the IPG. selects the item highlighted in green. GUIDE displays program listings. Power turns the selected device on or off.

  • Page 34: Main Menu

    Main Menu The Main Menu is the first menu you’ll see when accessing your IPG. Once you press on the POWER remote to turn on the Set Top Box, press for a broad overview MENU of your entertainment choices. From here, you can access all the features and functions of the FiOS TV IPG.

  • Page 35: Tv Listings

    TV Listings TV Listings displays a list of the programs available to watch at the present time, and for up to 14 days thereafter. To access this list, press button on your remote GUIDE control, or select TV LISTINGS from the Main Menu.

  • Page 36: Video On Demand

    Video on Demand Video on Demand is programming that is available for you to watch anytime (and as many times as you like) within a set rental period. Simply select ON DEMAND the Main Menu (or choose Channel 900 from the TV Listings) to see the VOD titles that are currently available.

  • Page 37: Help

    Television (HDTV) Now you can enjoy the awesome picture quality of HDTV via Verizon FiOS TV (if you have an HD-ready TV and either the High Definition or DVR Set Top Box). Easily search the TV Listings for shows being offered in HDTV. They are identified by an HD symbol at the end of the program and can easily be found using the HDTV category in the Search Menu.

  • Page 38: Settings

    Or select RECORDED TV from the Main Menu Not sure if you have the FiOS TV DVR? You’ll know that you do if RECORDED TV description of DVR features, please see pages 42–47.

  • Page 39: Parental Controls

    • Review Pay Per View and Video on Demand purchases. • Change audio output characteristics. (See Quick Tips, pages 38–39.) Parental Controls The FiOS TV IPG provides the ability to control and manage the programs and content that come into your home.

  • Page 40: Quick Tips

    View offering for viewing at a later, more convenient time. Use the Digital Video Recorder (DVR)? If you have the DVR Set Top Box (STB) with your FiOS TV service, it’s a snap to record a TV show or even an entire series — without tapes. The programs are stored directly on your STB.
  • Page 41 Shows for which Reminders have been set appear in the program listings with symbol in front of their titles. Note: Since the FiOS TV DVR gives you the ability to schedule a program to record automatically, you won’t ever have to miss a show you want to watch.

  • Page 43: Digital Video Recorder

    Digital Video Recorder...

  • Page 44: Getting Started

    Digital Video Recording lets you control the show. Your FiOS TV Digital Video Recorder (DVR) represents an entirely new way to enjoy watching television. You can pause and rewind live TV — and even record one show while watching another. It puts you in control of your TV viewing schedule, enabling you to watch what you want, when you want.

  • Page 45: Recording Tv

    Selecting an Item with the Remote Control In this guide, “Select” means to highlight an on-screen item by moving to it with the ARROW buttons and then pressing OK. Recording TV Record a Show That’s Currently Playing Record the show you are watching by pressing RECORD on the remote.
  • Page 46 You can choose whether to record only first-run episodes, whether to add padding at the beginning or end of a show, or whether to permanently save a show. In addition, a SERIES PRIORITY feature lets you rank the series you want to record, so that the automatically resolves schedule conflicts, before they occur.

  • Page 47: Recording Tv

    Dual-tuner Feature Your Verizon FiOS TV Set Top Box is equipped with dual tuners, so you can: • Record two different shows at the same time, even while watching an earlier recorded show.

  • Page 48: Controlling Live Tv With The Dvr

    15x, three times for 60x and four times for 300x. How the DVR Handles Live TV Whenever you tune in to a Verizon FiOS TV channel, the DVR instantly begins storing the show in its internal memory and will continue to do so until you tune to a different channel.
  • Page 49 10:00 0:21:10 Not all services are available in all areas. Acceptance of the FiOS TV Terms of Service is required in order to use FiOS TV. The terms and conditions regarding your use of FiOS TV are subject to change. Due to certain copyright restrictions, the Digital Video Recorder may not be able to record all programs.

  • Page 51: Set Top Boxes

    Set Top Boxes...

  • Page 52: Standard Definition

    The state-of-the-art Standard Definition Set Top Box (STB) from Verizon FiOS TV brings you unsurpassed digital audio and video quality. The Standard Definition box gives you access to the FiOS TV Interactive Programming Guide (IPG), letting you conveniently select and view programs, set parental controls and take charge of your viewing experience.
  • Page 53 RF IN Connects to the FiOS TV video signal. AUDIO OUT TO TV (R/L) Connects to audio inputs of a TV. AUDIO OUT TO VCR (R/L) Connects to audio inputs of a VCR (constant-level stereo outputs). DATA Serial data interface reserved for special applications.

  • Page 54: High Definition

    The Verizon FiOS TV High Definition Set Top Box (STB) is one of our premium interactive digital video receivers. The High Definition STB automatically gives you access to HD content — letting you see the sharpest images possible. And it brings you all the extraordinary...

  • Page 55: High Definition

    GUIDE Displays the TV Listings in the IPG. CHANNEL Scrolls up or down through the channels. RF IN Connects to the FiOS TV video signal. RF OUT Connects to a TV or VCR. Currently not enabled. SMART CARD Supports electronic commerce using a Smart Card.

  • Page 56: Digital Video Recorder

    The Verizon FiOS TV Digital Video Recorder (DVR) Set Top Box (STB) is our most advanced interactive digital video receiver. In addition to bringing you all the high-tech features of the High Definition STB, like the FiOS IPG, Video on Demand (VOD), digital music and the incredible picture quality and sound of HDTV, the DVR STB will revolutionize the way you watch television.
  • Page 57 GUIDE Displays the TV Listings in the IPG. CHANNEL Scrolls up or down through the channels. RF IN Connects to the FiOS TV video signal. Currently not enabled. SMART CARD Supports electronic commerce using a Smart Card. Currently not enabled.

  • Page 58: Notes

    Notes...
  • Page 60 Notes...

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