Troubleshooting - Yardworks YW1000DW Instruction Manual

Problem
The pump does not start, or
pump water
The pump does not supply
water when the motor is
running
The pump flow rate is
reduced
Pump will not turn off, even
though the water level is low
Hose/tube does not stay on
the universal adaptor when
water is travelling through
The pump operates
intermittently
TROUBLE SHOOTING
Possible Cause
Pump is not connected to the mains power
supply
Float switch has not been activated, water level
too low
The thermal overload protection is activated
The motor is damaged
The suction base is obstructed/blocked
Air lock in the hose/tube and/or
pump (air bubbles)
Discharge hose/tube (not included) is kinked
or damaged
The suction base is partially obstructed/blocked
The hose/tube is obstructed
Air leak in the suction line or joints
Incorrect assembly leads to air and water
leakage in the discharge lines
The float switch is stuck in the "on" position
The hose/tube is slightly wider than the
dimension of the universal adaptor
The suction base is obstructed/blocked
Incorrect voltage is being used
The fluid contains particles thicker than 35mm
The motor is faulty or damaged
The temperature of the fluid is too high
Water level is below 70mm
Solution
Check that the pump is connected to the mains
power supply
Manually raise the position of the float switch
Wait for the motor to cool and it will
automatically start operation
Contact Yardworks customer service
Clean the suction base of any foreign matter and
debris
Perform several start-ups in order to remove all
the air or lift and tilt the pump slightly while the
pump is running
Un-kink the discharge hose/tube. Or replace
hose/tube
Clean the suction base of any foreign matter
and debris
Remove the obstructions
Check the suction line connections for air leaks
and tighten or fix where found
Ensure the discharge lines are the correct length
and all assembly instructions are adhered to
Ensure that the float switch is free to operate
normally. Contact Yardworks customer service if
the problem still occurs
An adhesive can be used insidethe hose/tube to
prevent this or teflon tape can be fixed around the
universal adaptor or a hose clamp can be used
(Fig. 13)
Clean the suction base of any foreign matter and
debris
Ensure the pump is connected into 230-240V
power supply
Ensure the pump is not being used with particles
thicker than 35mm.
Contact Yardworks customer service
Ensure that maximum permissible water
temperature (35°C) is not exceeded
Ensure the water level is above 70mm
15