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Problem
Vehicle runs sluggishly
Sometimes the vehicle doesn't
run, but other times it does
When the button is pressed,
the vehicle won't run without
a push
Loud clacking or grinding
noise from a motor-gearbox
Charger gets warm during use
Battery makes a sizzling or
gurgling noise when charging
There are no sounds from the
action sounds box
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest
authorized service center or contact Power Wheels
Problems and Solutions Guide
Possible Cause
Undercharged battery
Battery needs charging
Wrong type or improperly installed fuse
Battery is old and will not accept
full charge
Vehicle is overloaded
Driving conditions are too stressful
Loose wire or connector
Motor or electrical switch damage
Your child may not be pressing and
holding the center of the go button.
Loose wire or connector
"Dead Spot" on motor
Broken gears
It is normal for some chargers to get
warm during use and is not reason
for concern.
It is normal for some battery to
make noise and swell slightly while
charging and is not reason for
concern.
If you pressed the buttons while installing
batteries, you may have temporarily
stopped the electrical function of the
sounds box.
The batteries may be dead or weak.
®
Charge the battery. A new battery should have been
charged for at least 18 hours before using the vehicle for the
first time. After first-time use, recharge the battery for at least
14 hours after each use. Never charge the battery longer
than 30 hours.
Check all connectors. Make sure the charger connector is
plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is "ON".
After each use, the battery needs charging.
Make sure that the battery has a properly installed
Power Wheels
For best performance, do not use substitute parts.
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on the
vehicle use and use conditions. Replace the battery with a
new Power Wheels
battery. Do not substitute parts.
Make sure you do not overload the vehicle by allowing
more than one rider at one time, by exceeding the 40 lb.
(18 kg) maximum weight capacity, or by towing objects
behind the vehicle.
Use only on generally level ground.
Check all wires around the motors and all connectors to
make sure they are tight.
Contact your local Power Wheels
center for diagnosis and repair.
Be sure to show your child how to use the go button on the
steering wheel. Press and hold the center of the go button.
Check all wires around the motors and all connectors
to make sure they are tight.
Contact your local Power Wheels
center for diagnosis and repair.
Contact your local Power Wheels
center for diagnosis and repair.
No action required.
If your charger does not get warm during
use, it does not mean that it is not working properly.
No action required.
If your battery does not make noise or swell slightly
during charging, it does not mean that it is
not accepting the charge.
Remove the action sounds box from the vehicle and
re-install the batteries. DO NOT press the buttons while
installing batteries.
Remove the action sounds box from the vehicle and replace
the batteries with three, new alkaline "AA" (LR6) batteries.
Consumer Relations toll-free at 1-800-348-0751.
21
Solution
®
25 amp fuse installed before charging.
®
6 volt (4.0 Amp/Hr.) rechargeable
®
authorized service
®
authorized service
®
authorized service
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