Electrolux EVE916BA User Manual page 30

30
INDUCTION HOB TROUBLESHOOTING
problem
comes on.
comes on.
comes on.
A crack noise can be heard.
A whistle sound can be heard.
A humming sound can be heard.
A clicking sound can be heard.
A hissing and buzzing sound can
be heard.
Further information
When you need information, service or replacement parts or
have a warranty enquiry, please contact the Customer
Care Centre:
• A ustralia - 1300 363 640, 8.00am - 5.00pm
EST monday to Friday
• N ew Zealand - 09 573 2384, 8.00am - 5.00pm EST
monday to Friday
Please have the following information ready: model,
model Number & Serial Number. This is shown on the
data plate which is visible when the oven door is open.
possible cause
The electrical connection is incorrect.
The supply voltage is out of range.
There is an error in the appliance
because a pot has boiled dry.
The overheating protection for the
cooking zone and the automatic
switch off has operated.
The electrical connection is incorrect.
One or more phases are missing.
Can be caused by cookware made
of different materials (sandwich
construction).
Can be caused by one or more
cooking zones operating at high
power levels and the cookware made
of different materials.
Can be caused by one or more cooking
zones operating at high power levels.
Can be caused by electrical switching
inside the unit.
Can be caused by the fan operating
inside the unit.
remedy
Speak to a qualified electrician to check
the installation.
Deactivate the appliance. Remove the
hot cookware. After approximately 30
seconds, activate the cooking zone
again. If the cookware was the problem,
the error message will go out but the
residual heat indicator will stay. Check
to see if the cookware is appropriate for
induction cooking.
Have a qualified electrician check if the
installation is correct with the connection
illustration. If comes on again, speak
to the service centre.
This is a normal noise from this style
of cookware.
This is a normal noise from this style
of cookware.
This is a normal noise and is not caused
by appliance malfunction.
This is a normal noise and is not caused
by appliance malfunction.
This is a normal noise and is not caused
by appliance malfunction.