Troubleshooting - Canon PowerShot SX160 IS Getting Started

Troubleshooting

If you think there is a problem with the camera, first check the following.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
Nothing happens when the power button is pressed.
• Confirm that new batteries of he correct type are inserted (= 1 5, 16).
• Confirm that the batteries are inserted facing the correct way (= 1 5).
• Confirm that the memory card/battery cover is fully closed (= 1 6).
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinser ing the batteries a few times.
Batteries are depleted quickly.
•
Battery performance decreases at low temperatures. Try warming the batteries a little
by putting hem in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
The lens is not retracted.
• Do not open the memory card/battery cover while the camera is on. Close he cover,
turn he camera on, and then turn it off again (= 1 6).
Display on a TV
Camera images look distorted or not displayed on a TV (= 1 63).
Shooting
Cannot shoot.
• In Playback mode (= 1 9), press the shutter button halfway (= 3 5).
Strange display on the screen under low light (= 3 6).
Strange display on the screen when shooting.
Note hat the following display problems are not recorded in still images but are
recorded in movies.
• The screen may darken under bright light.
• The screen may flicker under fluorescent or LED lighting.
• Purplish banding may appear on the screen if you compose a shot that includes a
bright light source.
No date stamp is added to images.
• Configure the [Date Stamp] setting (= 5 2). Note that date stamps are not added to images
automatically, merely because you have configured the [Date/Time] setting (= 1 7).
• Date stamps are not added in shooting modes (= 1 98 – 199) in which his setting
cannot be configured (= 5 2).
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