Operating Instructions
Notice
1. If the WAN (wide area network) connection fails to a site for any reason,
including a fault on the circuit or a power cut, then the ability to make
and receive calls from the IP phones utilising that WAN circuit will be
restricted. These failures may be caused for reasons outside our
control. Other services will be fully maintained including voice mail and
the ability to divert calls to other numbers including mobiles. If another
working WAN circuit is available at that site then this can be used to fully
restore service to all phones.
2. The R5000 service allows for calls to 999 and 112, however these services
will be affected if there is a power cut or your WAN circuit fails
3. With regard 999 services no location information is passed to the
emergency services operator this will mean that you will have to state
the address that you wish the emergency service to attend.
4. R5000 does not offer a paper based telephone directory service
5. If you require a PDF that allows you to print off stickers to attach to the
phone device explaining the above please contact us.
Regency 5000 ‐ Polycom IP550 User Guide.Docx
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V1.00.0001
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