Polycom SoundPoint IP 550 Quick Start Manual
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Polycom SoundPoint IP 550 Quick Start Manual

Polycom SoundPoint IP 550 Quick Start Manual

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Download this manual See also: Administrator's Manual, Owner's Manual
Quick Start Guide
Hosted PBX Service
Polycom SoundPoint IP 550/650

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Summary of Contents for Polycom SoundPoint IP 550

  • Page 1 Quick Start Guide Hosted PBX Service Polycom SoundPoint IP 550/650...
  • Page 2 Welcome to your Hosted PBX service.

  • Page 3: Parts List

    Thank you for choosing the SoundPoint IP 650, a multiple-line Voice over IP What’s in the box? telephone with features and functions such Polycom SoundPoint IP 550/650 as Multiple Call Appearances, Call Hold, Transfer, and Conferencing over an IP A. Phone E.

  • Page 4: Guided Setup

    Note: C AC Pow Guided Setup Cables Connect Cables ndset and headset, as shown below. Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. dset is an optional accessory, and is not included with t Once the phone has been plugged in and operational, the voicemail box is functional with a default greeting.

  • Page 5: Base Stand

    Choose either AC Power Option, or PoE (Power over Ethernet). PoE Option wer Option AC Power Option PoE Power Option Note: Choose either AC Power Option, or PoE (Power over Ethernet) IEEE802.3af compliant IEEE802.3af compliant ase Stand ach Base Stand Attach Base Stand PoE Hub/Switch/Midspan Unit Hub/Switch...
  • Page 6 Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the “Messages” button , and press the “Connect” soft key. Enter the default PIN of 0000. Select option 8 for User Options. Select option 1 to record the Unavailable greeting. Follow the voice prompts to record and check your greeting. CHANGING THE PIN FROM THE PHONE Press the “Messages”...
  • Page 8 Graphical, Backlit LCD Features Graphical, Backlit LCD Hookswitch Hookswitch Handsfree Speaker Handsfree Speaker Directories Applications Feature Conference Keys Transfer Feature Buttons Redial Hold Hold Hold Dial Pad Volu Dial Pad...

  • Page 9: Context-Sensitive Soft Keys

    Call/Message Indicator Context-Sensitive Soft Keys Call/Message Indicator Context-Sensitive Soft Keys Navigation Keys Navigation Pad/Select Button Menu Feature Keys Feature Buttons Messages Do Not Disturb Microphone Mute Microphone Mute Button PQRS WXYZ Headset Key Headset Button OPER Speakerphone Key Speakerphone Button Handsfree Microphone ume Up/Down Volume Up/Down...

  • Page 10: Commonly Used Features

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the handset or press the “Speakerphone” button. Dial an extension or telephone number. When you are already on a call: Press the “Hold” soft key. Press the “New Call”...

  • Page 11: Rejecting An Incoming Call

    REJECTING AN INCOMING CALL Press the “Reject” soft key to immediately send the caller to voicemail. ENDING A CALL …On the Handset: Press the “End Call” soft key. …On a Headset: Press the “Headset” button. …On Speakerphone: Press the “Speaker” button. HOLD Placing a Call On Hold: •...

  • Page 12: Transferring Calls

    TRANSFERRING CALLS Blind Transfers: While on a call, press the “Transfer” soft key. Tap the “Blind” soft key. Dial the desired phone number or extension number. The call is automatically transferred. Attended (Consultative or Warm) Transfers: While on a call, press the “Transfer” soft key. Dial the desired phone number or extension number.

  • Page 13: Volume Adjustment

    VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone.
  • Page 14 SPEAKERPHONE While the phone is not in use: • Press the “Speakerphone” button to activate the speakerphone and get dial tone for an outbound call. While on a call on the handset / headset: • Press the “Speakerphone” button to continue the current call on the speakerphone.

  • Page 15: Forwarding Calls

    FORWARDING CALLS Press the “Forward” soft key OR Press the “Home” button and the “Right Arrow” button to navigate to “Forward”, and select it. If “Always Forward” is currently disabled, “Always (Disabled)” will be displayed. Press 1 for “Always”. Enter / verify the contact number where calls will be forwarded. Press the “Enable”...
  • Page 16 We are here to help. http://controlpanel.msoutlookonline.net/support/kb/...
  • Page 17 PolycomIP550-650-PLR-QS-001 *POLYCOMIP550-650-PLR-QS-001*...

This manual is also suitable for:

Ip 550Ip 650Soundpoint ip 650

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