Tips for Using your Polycom IP550 Phone
Making a call
Holding a call
Return to a held
call
Transfer –
Announced
Transfer – Blind
Transfer – To
Voicemail
Do Not Disturb
Call Lists (Received
or Placed calls)
Storing Personal
Contacts
Dialing Personal
Contacts
Dialing System
Speed
Dials
To Park A Call
Regency 5000 ‐ Polycom IP550 User Guide.Docx
Press New Call and enter the number or enter the number
Press the Hold key.
Press the Resume softkey or press the Hold key again.
Press the Trans softkey. Enter the destination extension and press Dial.
Announce the call to the receiving party. Replace handset and the call
will be transferred.
Press the Trans softkey followed by the Blind key, dial extn number, press
Dial to complete the transfer.
Press Transfer. Press *55 + target users extension number then press
Dial. Replace handset and caller will be sent to voicemail without ringing
the handset.
To activate Do Not Disturb press the Menu key. Then press 1 for Features
and press 2 for Do Not Disturb. Repeating this action will toggle Do Not
Disturb on/off
Press the Menu key, select Features followed by Call Lists. You may now
select Received or Placed calls as desired. To call a number select it then
press Dial
Press Menu key, press 1 for Features then press 4 for Contact Directory.
Select <New Entry>.
Press
to enter First Name. Press
the OK softkey to confirm.
Press
to scroll down and complete the above for Last Name and
Contact [enter the number here]
When finished press
Press Menu key, press 1 for Features then press 4 for Contact Directory.
Scroll down to the desired number then press Dial System.
Speed Dials are populated by your system administrator. To dial a number
press #xx [where xx is the system speed dial location].
Once you have call in progress; Press Hold > *68xxxx > Dial [where xxxx is
the extension you wish to park the call against].
again when entered then press
then press the Yes softkey when prompted.
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