Troubleshooting Guide
Doesn't operate
•
Battery not charged
•
Receiver switch not "on"
•
Transmitter not "on"
•
Low battery
Motor runs but rear wheels don't move
•
Pinion not meshing with spur gear
•
Pinion spinning on motor shaft
•
Slipper too loose
•
Transmission gears stripped
Steering doesn't work
•
Servo plug not in receiver
•
Servo gears
•
Servo motor damaged.
Motor doesn't run
•
Motor plugs loose
•
Motor wire broken
•
ESC damaged
ESC gets hot
•
Motor over-geared
•
Driveline bound up.
Poor run time and/or sluggish acceleration
•
Batteries low (need longer charge)
•
Slipper clutch slipping too much
•
Motor worn out
•
Driveline bound up
•
Wheel and axle bushing worn.
Poor range/glitching
•
Transmitter batteries low
•
Transmitter antenna loose
•
Vehicle battery low
•
Loose plugs or wires
Slipper won't adjust
•
Slipper adjustment nut worn out
•
Spur gear face worn down.
Warranty and Repair Policy
WARRANTY PERIOD
Exclusive Warranty- Horizon Hobby, Inc., (Horizon)
warranties that the Products purchased (the "Product") will
be free from defects in materials and workmanship at the
date of purchase by the Purchaser.
LIMITED WARRANTY
Horizon reserves the right to change or modify this
warranty without notice and disclaims all other
warranties, express or implied.
(a) This warranty is limited to the original Purchaser
("Purchaser") and is not transferable. REPAIR OR
REPLACEMENT AS PROVIDED UNDER THIS WARRANTY
IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This
warranty covers only those Products purchased from an
authorized Horizon dealer. Third party transactions are not
covered by this warranty. Proof of purchase is required for all
warranty claims.
(b) Limitations- HORIZON MAKES NO WARRANTY OR
REPRESENTATION, EXPRESS OR IMPLIED, ABOUT
NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE OF THE PRODUCT.
THE PURCHASER ACKNOWLEDGES THAT THEY
ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER'S INTENDED USE.
(c) Purchaser Remedy- Horizon's sole obligation hereunder
shall be that Horizon will, at its option, (i) repair or (ii) replace,
any Product determined by Horizon to be defective. In
the event of a defect, these are the Purchaser's exclusive
remedies. Horizon reserves the right to inspect any and
all equipment involved in a warranty claim. Repair or
replacement decisions are at the sole discretion of Horizon.
This warranty does not cover cosmetic damage or damage
due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of or to any part of the
Product. This warranty does not cover damage due to
improper installation, operation, maintenance, or attempted
repair by anyone other than Horizon. Return of any Product
by Purchaser must be approved in writing by Horizon before
shipment.
DAMAGE LIMITS
HORIZON SHALL NOT BE LIABLE FOR SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN
ANY WAY CONNECTED WITH THE PRODUCT, WHETHER
SUCH CLAIM IS BASED IN CONTRACT, WARRANTY,
NEGLIGENCE, OR STRICT LIABILITY. Further, in no event
shall the liability of Horizon exceed the individual price of
the Product on which liability is asserted. As Horizon has
no control over use, setup, final assembly, modification
or misuse, no liability shall be assumed nor accepted for
any resulting damage or injury. By the act of use, setup or
assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept
the liability associated with the use of this Product, you
are advised to return this Product immediately in new and
unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without
regard to conflict of law principals).
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