Solwise SAR-600E User Manual

Adsl 2/2+ ready 1 port router
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Web Interface User's Guide
SAR-600E ADSL 2/2+ Ready 1 Port Router
Sol w i s e
Ltd.
www.solwiseforum.co.uk
The Solwise Forum is designed to be the first port-of-call for technical support and sales
advice for the whole Solwise product range.
Please check the forum for coverage on any technical problems you have. Many people
have trodden your path before you, and a quick check on the forum will reduce the
pressure on our support staff
• Product warranty does not apply to damage caused by lightning, power surges or
wrong voltage usage.
• This product is for use only in UL Listed computers.

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Summary of Contents for Solwise SAR-600E

  • Page 1 Sol w i s e Ltd. www.solwiseforum.co.uk The Solwise Forum is designed to be the first port-of-call for technical support and sales advice for the whole Solwise product range. Please check the forum for coverage on any technical problems you have. Many people...
  • Page 2 Hull HU10 6RJ Tel: 0845 458 4558 (local rate) Fax: 0845 458 4559 Support Tel: 0845 1931320 Email sales@solwise.co.uk Http www.solwise.co.uk Copyright All rights reserved. No part of this document may be reproduced in any form or by any means without written permission from the product manufacturer.
  • Page 3: Table Of Contents

    Contents Introduction........................ 5 Features......................5 Your gateway at a glance ..................7 Ports and buttons ..................... 7 LED description ....................7 Installing your ADSL Router ................... 8 Setting up your ADSL Router ................. 9 Log into your ADSL Router................9 Quick Start.......................
  • Page 4 The ADSL Router is not functional .............. 35 I can’t connect to the ADSL Router............. 35 The DSL Link LED continues to blink but does not go solid ....35 The DSL Link LED is always off ..............35 ADSL Router terms....................37 - 4 -...
  • Page 5: Introduction

    Introduction The SAR-600E ADSL Ethernet Router is the perfect high-speed WAN bridge/router. This full- featured product is specifically designed to connect to the Internet and directly connect to your local area network via high speed 10/100 Mbps Ethernet. The ADSL Router has also full NAT firewall and DMZ services to block unwanted users from accessing your network.
  • Page 6: Management Support

    Management Support • Web Based HTTP management GUI • TFTP/FTP Support for Firmware Upgrade • Web Based Firmware Upgrade (Local) • Soft Factory Reset Button via Web GUI • Diagnostic Test (DSL, OAM, Network, Ping Test) • Telnet/CLI (Read Only) •...
  • Page 7: Your Gateway At A Glance

    Your gateway at a glance Ports and buttons Reset and Restore to Factory Defaults: This feature will set the ADSL Router back to its factory default configuration. You may need to place the ADSL Router into its factory defaults if the configuration is changed and you loose the ability to interface to the ADSL Router via the web interface, or following a software upgrade,.
  • Page 8: Installing Your Adsl Router

    Installing your ADSL Router 1. Locate an optimum location for the ADSL Router. 2. For connections to the Ethernet and DSL interfaces, please refer to the easy start guide. 3. Connect the AC Power Adapter. Depending upon the type of network, you may want to put the power supply on an uninterruptible supply.
  • Page 9: Setting Up Your Adsl Router

    Setting up your ADSL Router This section will guide you through your ADSL Router’s configuration. The ADSL Router is shipped with a standard UK PPP configuration. Log into your ADSL Router Note: Before setting up your ADSL Router, make sure you have followed the easy start guide.
  • Page 10: Quick Start

    Quick Start The first screen (Figure 2) that appears (after the log in screen) is the Quick Start screen. By default the ADSL Router has being configured for a UK PPPoA connection so the user should only need to enter the username and password (as specified by the local ISP) to make a connection to the internet.
  • Page 11: Setup (For Advance User)

    Now click on the Save Settings menu option to ensure your settings are stored. But, if the router fails, then you should see a page similar to this. You should click on OK to re-enter or check your account details. Setup (for advance user) From this screen the user can setup the ADSL Router (configure the LAN and WAN connection(s), configure the advanced configuration options within the ADSL Router (security,...
  • Page 12: Local Area Network Connection

    Figure 3 (Setup page) 4.3.1 Local Area Network connection On one side of your ADSL Router, you have your own Local Area network (LAN) connections. This is where you plug in your local computers to the ADSL Router. The ADSL Router is normally configured to automatically provide all the PC's on your network with Internet addresses.
  • Page 13: New Connection

    4.4.1 New Connection A new connection is basically a virtual connection. Your ADSL Router can support up to 8 different (unique) virtual connections. If you have multiple different virtual connections, you may need to utilize the static and dynamic routing capabilities of the modem to pass data correctly. Please note that only PPPoA connectivity is supported in the UK (at present).
  • Page 14 Figure 5 (PPPoA Connection Setup) To complete the connection you must now click the apply button. The apply button will temporarily save this connection. To make the change permanent you need to click on Save Setting (at the side of the page). At the system commands page, click on Save All. 4.4.1.2 Bridged gateway profile and Connection A pure bridged connection does not assign and IP address to the WAN interface.
  • Page 15 Figure 4 (Bridge Connection Setup) To complete the connection you must now click the apply button. The apply button will temporarily save this connection. To make the change permanent, you need to click on Save Settings. At the system commands page, click on Save All. 4.4.1.3 PPPoE Connection Setup PPPoE is also known as RFC 2516.
  • Page 16 m. Set Route: Specify this connection as the default-route. n. MRU: Maximum Receive Unit the DSL connection can receive. It is a negotiated value that asks the provider to send packets of no more than n bytes. The maximum specified value is 1500 although some DSL/ISP providers require a larger value. The minimum MRU value is 128.
  • Page 17 If your DSL line is connected and your DSL/IPS provider is supporting DHCP, you can click the renew button and the gateway will retrieve an IP address, Subnet mask, and Gateway address. At anytime, you can renew the DHCP address by clicking on the renew button; in most cases you will never have to use this button.
  • Page 18 Based upon the information your DSL/ISP provided, enter your assigned IP address, Subnet Mask, Default Gateway (if provided), and Domain Name Services (DNS) values (if provided). For the static configuration, you can also select a bridge connection or a routed connection. Since static IP address is typically used to host WEB servers, you may want to use a bridge connection.
  • Page 19: Modify An Existing Connection

    Figure 9 (CLIP Connection Setup) To complete the connection you must now click the apply button. The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. 4.4.2 Modify an Existing Connection To modify an existing connection, click setup and then click the connection you want to modify.
  • Page 20: Configuring The Lan

    Configuring the LAN By default, your ADSL Router has DHCP server (LAN side) enabled. If you already have a DHCP server running on your network, you must disable one of the two DHCP servers; if you plug a second DHCP server into the network, you will experience network errors and the network will not function normally.
  • Page 21 Figure 10 (DHCP Server configuration) In addition to the DHCP server feature, the ADSL Router supports the DHCP relay function. When the ADSL Router is configured as DHCP server, it assigns the IP addresses to the LAN clients. When the ADSL Router is configured as DHCP relay, it is responsible for forwarding the requests and responses negotiating between the DHCP clients and the server.
  • Page 22: Changing The Adsl Router Ip Address

    By turning off the DHCP server and relay the network administrator must carefully configure the IP address, Subnet Mask and DNS settings of every computer on your network. Do not assign the same IP address to more than one computer and your ADSL Router must be on the same subnet as all the other computers.
  • Page 23: Firewall/Nat Services

    The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. 4.5.3 Firewall/NAT Services You can enable or disable Firewall and NAT by clicking on Setup and under LAN Setup, select Firewall/NAT Services.
  • Page 24: Port Forwarding

    Figure 13 (Management IP address) The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. 4.6.2 Port Forwarding Using the Port Forwarding page, you can provide local services (for example web hosting) for people on the Internet or play Internet games.
  • Page 25: Advanced Security

    Figure 13 (Port Forwarding: Netmeeting) The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. 4.6.3 Advanced Security In the presence of the firewall, anonymous Internet traffic is blocked.
  • Page 26 Figure 14 (Access Control) The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. 4.6.3.1 DMZ configuration Setting a computer (on your local network) as a DMZ forwards any network traffic that is not redirected to another computer via the port-forwarding feature to the computer's IP address.
  • Page 27: Access Control

    b. Tracking and isolating hardware and software problems. c. Testing, measuring, and managing networks. 4.6.4 Access Control Access control can also be called port blocking. Specific types of traffic that is destined to a selected LAN IP address can be blocked. To enable any of the Access Control features, click Advanced and under Advanced, select Access Control.
  • Page 28: Multicast

    Figure 15 (MAC Filters) Note: The MAC filter table contains 3 hidden rules. These rules are entered automatically by the system to ensure the user does not "lock" them out of the system. The first rule allows any and all ARP frames through the system.
  • Page 29: Static Routing

    To enable Multicasting, click on Advanced and under Advanced, select Multicast. Figure 16 illustrates a typical Multicast configuration. Figure 16 (Multicast) The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All.
  • Page 30: Dynamic Routing

    Figure 17 (Static Routing) The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. 4.6.9 Dynamic Routing Dynamic Routing allows the ADSL Router to automatically adjust to physical changes in the network.
  • Page 31: Tools

    Figure 18 (Dynamic Routing) The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page). At the system commands page, click on Save All. Tools The ADSL Router supports a host of tools that will allow you to customize and debug your ADSL Router.
  • Page 32: Update Firmware

    If you forget your password, you can press and hold the reset to factory defaults button for 10 seconds (or more). The ADSL Router will reset to its factory default configuration and all custom configurations will be lost. The apply button will temporarily save this connection. To make the change permanent you need to click on Save Settings (at the side of the page).
  • Page 33: Modem Test

    ISP has provided their server address you can try to ping the address. If the pings for both the WAN and the LAN side complete, and you have the proper protocols configured, you should be able to surf the Internet. By default when you select ping test, the ADSL Router will ping itself 3 times.
  • Page 34: Connection Status

    4.8.2 Connection Status Select to view the Status of different connections. 4.8.3 DHCP Clients Select to view the list of DHCP clients. 4.8.4 Modem Status Select to view the Status and Statistics of your broadband (DSL) connection. 4.8.5 Product Information You can display the ADSL Router’s driver and run-time information by going under Status title and click on Product Information.
  • Page 35: Appendix A: Troubleshooting

    Appendix A: Troubleshooting Below is a list of commonly asked questions. Before calling technical support, please look through these issues to see if they help to solve your problem. The ADSL Router is not functional Check to see that the power LED is green and than the network cables are installed correctly.
  • Page 36 installed by listening to the phone line; you will hear some high-pitched noise. If you do not hear high-pitched noise, contact your ISP. Verify that the phone line is connected directly to the wall and to the line input on the ADSL Router.
  • Page 37: Adsl Router Terms

    ADSL Router terms What is a firewall? A firewall is protection between the Internet and your local network. It acts similarly to the firewall in your car, protecting the interior of the car from the engine. Your car's firewall has very small opening that allow desired connections from the engine into the cabin (gas pedal connection, etc), but if something happens to your engine, you are protected.

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