Strong Monaco 20 Owner's Manual

Acrylic spas

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OWNER'S MANUAL
United States & European Models
Acrylic Spas
Monaco 20 & 31, Seville 22, El Dorado 22, Barcelona 33 & 55, Vienna 66 and Madrid 77
CAUTION: Having more than one GFCI used on the electrical circuit will
render the spa inoperable. The spa must be on a dedicated circuit.

SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS

1-800-STRONG-9
P.O. BOX 108, ROUTE 11 NORTHUMBERLAND, PA 17857
1

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Table of Contents
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Summary of Contents for Strong Monaco 20

  • Page 1: Save These Instructions

    United States & European Models Acrylic Spas Monaco 20 & 31, Seville 22, El Dorado 22, Barcelona 33 & 55, Vienna 66 and Madrid 77 CAUTION: Having more than one GFCI used on the electrical circuit will render the spa inoperable. The spa must be on a dedicated circuit.
  • Page 2: Table Of Contents

    General Wiring for 220V Use ................13 General Wiring (European) ................14 ..15 Control Panel Ident. (Monaco 20 & 31, Seville 22, El Dorado 22 and Barcelona 33) Unlocking Modes ....................16 ........17 Control Panel Ident. (Barcelona 55, Vienna 66 and Madrid 77) Removing an Airlock....................
  • Page 3: Introduction / Knowing Your Spa

    Congratulations on your purchase of an acrylic spa! With proper care, operation and maintenance, your spa will provide your family many years of comfort and pleasure. Please take time to read all the instructions before you install or operate your spa. This manual explains safety precautions, installation instructions, operating directions and maintenance pro- cedures.
  • Page 4: Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS WarninG: Children should not use spas or hot tubs without adult supervision. averTissemenT: Ne pas laisser les enfants utiliser une cuve de relaxation sans surveillance WarninG: Do not use spas or hot tubs unless all suction guards are installed to prevent body and hair entrapment. averTissemenT: Pour éviter que les cheveux ou une partie du corps puissent étre aspirés, ne pas utiliser une cuve de relaxation si les grilles de prise d’aspiration ne sont pas poutes en place.
  • Page 5: Installation Instructions

    A spa filled with water is very heavy, if the spa is placed on flooring or decking, be sure the structure is strong enough to support the weight. The necessary support should be at least 75 pounds per square foot.
  • Page 6: Filling Your Spa, Removing The Filter

    FILLING YOUR SPA WITH WATER THROUGH THE FILTER spa unions may loosen during shipping. Prior to spa operation, make sure plumbing fittings on pump & control pack are tight. There are four unions that may require hand tightening prior to operation of your spa. When filling the spa with water, keep observing these fittings for any slight water drips.
  • Page 7 REMOVING AND REPLACING THE FILTER (MONACO, EL DORADO, AND SEVILLE SPAS) Push the filter gate forward. Unscrew, remove and replace the filter. FILLING YOUR SPA THROUGH THE FILTER (MONACO, EL DORADO, AND SEVILLE ONLY) Place the hose into the filter chamber as shown. This will ensure the water goes through the filter and removes the air bubbles out of the lines while you fill the system.
  • Page 8: General Wiring For 110V Use

    ELECTRICAL - GENERAL INSTRUCTIONS FOR 110V USE ONLY. A GFCI CORD IS SUPPLIED WITH YOUR SPA. Use only a line with a dedicated 15 Amp breaker. This line cannot be shared with any other appliances while the spa is running or the breaker will trip immediately.
  • Page 9 ELECTRICAL - GENERAL INSTRUCTIONS FOR 110V USE ONLY (MONACO 20, SEVILLE 22 & EL DORADO 22) It is recommended that a licensed electrician install the power to your spa, in accordance with the National Electric Code and/or any local electrical codes in effect at the time of installation.
  • Page 10: 110V To 220V Conversion

    110V TO 220V CONVERSION (MONACO 20, SEVILLE 22 & EL DORADO 22 ONLY) The four steps to convert your spa from 110 volts to 220 volts. STEP 1 STEP 2...
  • Page 11 110V TO 220V CONVERSION (MONACO 20, SEVILLE 22 & EL DORADO 22 ONLY) STEP 3 noTe: diP sWiTCHes #2, #3, #7, and #10 are THe onlY diP sWiTCHes THaT are in THe PosiTion To run aT volTs. adJusTinG anY oTHer diP sWiTCH Will render THe sPa inoPeraBle and maY Cause PermanenT damaGe.
  • Page 12 THIS SECTION FOR 220V SETUP. STEP 5 Your wiring should look like this. If wiring appears differently, DO NOT power your spa and contact our tech support for assistance. 220V THESE WIRES GO THREE WIRE TO THE PC BOARD & GROUND CONTROL CIRCUIT GRND...
  • Page 13: General Wiring For 220V Use

    ELECTRICAL - WIRING DIAGRAM FOR 220V USE. 1 Pump Spa 220 Volt Wiring Diagram Peak electrical demands: Monaco 20, Seville 22, El Dorado 22 House Breaker Box RECOMMENDED (110V) - 14 AMPS OFF OFF OFF OFF OFF (220V) - 30 AMPS Monaco 31 &...
  • Page 14: General Wiring (European)

    THIS SECTION IS FOR EUROPEAN USERS ONLY EUROPEAN WIRING DIAGRAM House Breaker Box ON ON ON ON ON OFF OFF OFF OFF OFF BROWN (HOT) BLUE (NEUTRAL) GREEN/ YELLOW (GROUND) BROWN (HOT) BLUE (NEUTRAL) TEST 0 OFF BLUE (NEUTRAL) GREEN/ BROWN (HOT) SPA CIRCUIT BOARD GREEN/...
  • Page 15: Control Panel Ident. (Monaco 20 & 31, Seville 22, El Dorado 22 And Barcelona 33)

    CONTROL PANEL IDENTIFICATION (MONACO 20 & 31, SEVILLE 22, EL DORADO 22 & BARCELONA 33) system settings When your spa is first actuated, it will go into Priming mode, indicated by “Pr.” The Priming mode will last for less than 5 minutes (press “Warm”...
  • Page 16: Unlocking Modes

    MODE (OPTIONAL) all monaCo 20 & 31, seville 22, el dorado 22 & BarCelona 33 spas are factory locked in sTandard mode. Mode is changed by pressing the “Warm” or “Cool” button, then pressing the “light” button. standard mode is programmed to maintain the desired temperature. Note that the last measured spa temperature dis- played is current only when the pump has been running for at least 2 minutes.
  • Page 17: Control Panel Ident. (Barcelona 55, Vienna 66 And Madrid 77)

    CONTROL PANEL IDENTIFICATION (BARCELONA 55, VIENNA 66 & MADRID 77) system settings is current only when the circulation pump has been running for at least 2 minutes. “Std” will be displayed momentarily when When your spa is first actuated, it will go into Priming mode, you switch into Standard Mode.
  • Page 18: Removing An Airlock

    Be careful not to overtighten the black hex head bolt this may cause the bolt to strip or you may pinch the gasket. Strong recommends that you loosen the upper union to relieve the air from the lines since this method lessens the chance of stripping the hex bolts.
  • Page 19: Spa Controls, Jet Types

    SPA CONTROLS REMOTE PUMP WATER DIVERTERS AIR CONTROLS CONTROLS Turning the water diverter knobs Adjust the amount of air flow coming from left to right will divert the Switch pumps from out of the jets from MINIMAL to FULL water pressure from seat to seat. HI to LO by pressing power.
  • Page 20: Winterizing Your Spa

                                            ...
  • Page 21                                          ...
  • Page 22: Control Pack Codes

    CONTROL PACK CODES (Monaco 20 & 31, Seville 22, El Dorado 22 and Barcelona 33 Only) Problem: No message on display. Power has been cut off to spa. solution: The control panel will be disabled until power returns. Or .3 amp fuse is blown and needs to be replaced.
  • Page 23 Problem: A significant difference between temperature sensors has been detected. This could indicate a flow problem. solution: Check water level in spa. Refill if necessary. If water level is okay, make sure the pumps have been primed. Check gate valves are open and have clips installed. See page 6.
  • Page 24: Control Pack Codes (Barcelona 55, Vienna 66 And Madrid 77)

    CONTROL PACK CODES (Barcelona 55, Vienna 66 and Madrid 77 Only) Problem: No message on display. Power has been cut off to the spa. Solution: The control panel will be disabled until power returns. Spa settings will be pre- served until next power up. Or .3 amp fuse is blown and needs to be replaced. Problem: Temperature unknown.
  • Page 25 Problem: A significant difference between temperature sensors has been detected. This could indicate a flow problem. Solution: Check water level in spa. Refill if necessary. If the water level is okay, make sure the pumps have been primed. If problem persists, contact your dealer or service organiza- tion.
  • Page 26: Spa Maintenance

    Always check with your pool and spa dealer to determine which chemicals and/or procedures they recom- mend to maintain your spa correctly. STRONG POOLS & SPAS does hereby claim no responsibility or liability for use of and quantities of the chemicals used.
  • Page 27: Surface And Pillow Care And Cleaning

    (methyl salicylate), dry cleaning solution, lacquer thinners, gasoline, pine oil, etc. As of April 1st, 2008 Strong Spas will beg converting the pillows in the Syberian Ser • Avoid placing razorblades or other sharp instruments on this surface as they may scratch it.
  • Page 28: Hardcover

    HARDCOVER OPENING THE HARDCOVER 1. Grab the handle with two hands and lift the hardcover directly upward. Slide the hardcover toward your body. It should easily slide with minimal resistance. Lower the cover to the ground. It will rest on the resin brackets on the underside of the cover. To close the cover, reverse the steps until both sides of the cover are in place and lock.
  • Page 29: Troubleshooting

    TROUBLESHOOTING No power to spa: 1. Check proper connection to the pack 2. Check fuse in pack. (30 AMP Slow Blow) 3. Must have very good ground connection. If none, call your dealer. 4. Check that light on cord is on. Trips Breaker: 1.
  • Page 30 OPTIONAL STEREO SYSTEM Rave Waterproof | AM/FM | Weatherband | CD/ CD-R /CD-RW/MP3 | Full iPod Controls | SIRIUS Satellite Radio Ready | Auxiliary Input | 200 Watts | Full Dot Matrix Display Waterproof (IPX5 rated) | ASTM B117 Salt Spray Exposure Compliant | Sealed Chas- sis | 40 Seconds of Skip Protection Rave Sound System only available in the Vienna and Madrid spas.
  • Page 31: Stereo

    1 year warranty on all Jensen products from original date of retail purchase. The Pop-up Speakers will be warranted by Strong Industries for 90 days from date of purchase. Warranty excludes damage caused by abuse, neglect, vandalism, or act of nature.
  • Page 32: Frequently Asked Questions

    FREQUENTLY ASKED QUESTIONS Q: Why is my spa not heating? a: If you are running the spa at 110v, check to make sure there is a jumper wire between J11 & J32, white AC to red AC. If there is not a white jumper wire between J11 & J32. Look on the back side of your control box there should be a wire taped to the back of the box.
  • Page 33 Q: Why does the GfCi trip immediately upon power up? 1. If this is a new installation, make sure GFCI breaker is wired correctly. Refer to pages 8-13 . 2. Disconnect all the components (pumps, ozonator, and plug them back in one at a time to verify which component is causing the GFCI to trip.
  • Page 34: Warranty

    Acrylic Spa Cabinet/Hard Cover/Rotationally Molded spas: Guaranteed for as long as the original purchaser owns the product Strong Spas warrants the original retail purchaser the integrity of the spa’s cabinet structure will not warp, rot, crack or peel for as long as the cus- tomer shall own the spa.
  • Page 35: Registration

    Card I have read and fully understand the warranties given to me by STRONG POOLS & SPAS and have assembled my spa in accordance with THIS INSTRUCTION BOOKLET. Furthermore, I have read the SAFETY/PRECAUTIONS at the top of this warranty card. I am returning this card and a copy of my sales receipt to you, signed by me, in order to register my spa in accordance with your warran- ties, within 30 days of delivery.
  • Page 36: Warnings

    RETAIN THIS BOOKLET FOR FUTURE REFERENCE A PDF VERSION OF THIS MANUAL IS ALSO AVAILABLE BY CALLING TECH SUPPORT FOR ANY MISSING PARTS, PROBLEMS, OR QUESTIONS CALL: MONDAY - FRIDAY 9:00AM to 5:00PM EST. (570) 275-2700 Be sure to have your spa’s serial number, model, and date of purchase ready when calling. WARNING! SHOCK HAZARD! NO USER-SERVICEABLE PARTS.

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