Troubleshooting Guide - Panasonic DMP-BD80 Operating Instructions Manual

Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart
do not solve the problem, refer to "Customer Services Directory (United States and Puerto Rico)" on page 46 if you reside in the U.S.A.and Puerto
Rico, or refer to "Product information" on page 48 if you reside in Canada.
The following do not indicate a problem with this unit:
e Regular disc rotating sounds.
elmage disturbance during search.
To reset this unit Page
To restore the unit if it -Press and hold [POWER <!>/I] on the main unit for 3 seconds. (The settings remain
-
freezes due to one of the
unchanged.)
safety devices being
activated
To return all settings to the -Select "Yes" in "Restore Default Settings" in the Setup menu. 36
factory preset This returns all values in the Setup menu and the on-screen menu, except for "Remote
Control Code", "On-screen Language", "IP Address/DNS Settings", "Proxy Server
Settings", "DVD-Video Ratings", "SD-Video Ratings" and "Network Service" to the
default settings.
To return to the factory -Reset the unit as follows:
-
preset
1 Press [POWER
<!>II]
on the unit to turn off the unit.
(No setting)
2 Press and hold
[II],
[POWER
<!>II]
and [~ OPEN/CLOSE] on the unit at the
same time for more than 5 seconds until "HELLO" is displayed on the unit.
3 The power will turn on and then turn off.
Power
Power of this unit is turned
-If connected with an "HDAVI Control 4" compatible TV (VIERA) with the "Auto
-
off when the input for the TV
power stand-by" setting activated on the TV, when switching the TV input, the unit
is switched. will be automatically turned to standby. For details please read the operating
instructions of the TV.
Operation
Cannot operate the -Change the manufacturer code of the remote control. In some cases, even if you 15
television or amplifierl change the code, the remote control may not be operated depending on the type
receiver. of the televisions or amplifiers/receivers.
-It may be necessary to set the manufacturer code or the remote control code 5,15,36
The remote control doesn't again after changing the batteries for remote control.
work properly. -The remote control and main unit are using different codes. Change the code on 36
the remote control.
-The batteries are depleted. Replace them with new ones.
5
The unit is on but cannot be -Confirm the correct drive is selected.
19
operated. -One of the unit's safety devices may have been activated.
-
Reset the unit as follows:
1 Press [POWER 6/1] on the main unit to switch the unit to standby.
If the unit doesn't switch to standby, press and hold [POWER 6/1] on the main unit for
about 3 seconds. The unit is forcibly switched to standby.
Alternatively, disconnect the AC power supply cord, wait one minute, then reconnect it.
2 Press [POWER <!>/I] on the main unit to switch it on. If the unit still cannot be
operated, consult the dealer.
-Condensation has formed. Wait 1 to 2 hours for it to evaporate.
-
Play fails to start even when -Insert the media correctly with the label facing up. 19
[~]
(PLAY) is pressed. -The media is dirty. 3
Play starts but then stops -You tried to playa blank media or unplayable media on this unit. 6, 7
immediately.
-1m:
If playing DivX VOD content, refer to the homepage where you purchased it. 26
Cannot eject disc. -The unit may have a problem. While the unit is off, press and hold
[II]
and
-
[~
OPEN/CLOSE] on the main unit at the same time for about 5 seconds to force
the tray to eject. Remove the disc and consult the dealer.
Start up is slow. -Make sure that "Quick Start" is set to "On". If connected with an HDAVI Control 4 compatible
TV
35
(VIERA) with the "Stand-by power save" setting activated on the
TV,
even with "Quick Start" set
It takes time before play
to "On", when the
TV
is in standby mode, the unit may take some time to startup.
starts.
-Start up takes time in the following situations.
-
-Immediately after a power failure or the AC power supply cord is connected.
-When the unit is connected with an HOMI cable.
-Em3:
This is normal on OivX video.
-
Played back image is -High definition video (transfer rate of 24 Mbps or faster) cannot be played back
-
distorted or does not
correctly if it was recorded on a DVO compatible to double speed or slower.
playback correctly. (rJ!mmJ)
Cannot set "On" in "24p
-Only when the unit is connected to the HOMI terminal of a TV supporting 24p you 34
Output".
can select "On". In some cases where the unit is connected to a TV via an
amplifier/receiver through the HOMI terminals, you may not be able to select "On".
In this case, connect the unit to a TV through the HOMI terminal and connect it to
the amplifier/receiver through any terminal other than HOM
I.
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