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22
Troubleshooting Table
Problem:
Burner Will Not Start
Appliance Beeps
Thermostat Does Not
Work
Blower Does Not
Work
Fireplace Will Not
Distribute Heat
Flames Are Too Blue
Flames Are Too
Short (Under 6")
Thin Layer of Soot
Covers the Glass
Accent Lights
Do Not Work
Location of fuses
The two 3 amp fuses are on the front left of the fireplace, under the concealment cover (see page 18).
© Travis Industries
Maintenance
Possible Cause:
The battery box switch is turned to "OFF"
The remote control is not working correctly
The thermostat is disconnected or set too low
No propane in tank
Heater beeps once:
The heater beeps once whenever a button on the
remote is pressed
Heater beeps twice:
The heater beeps twice whenever a button on the
remote is pressed
The battery box switch is turned to "OFF" or "ON"
The thermostat is set too low
The fireplace is not getting electricity
The fireplace is not up to temperature ..................
The blower fuse may be blown
The fireplace is not getting electricity
The fireplace is not up to temperature
The fireplace has just been started
Improper air shutter adjustment
The flame height may be turned too low
Crushed glass or media is placed incorrectly
Improper air shutter adjustment
The bulb may be burned out. ................................
The accent light fuse may be blown. ....................
Turn the battery box switch to "ON".
See the remote control instructions.
See "Thermostat Operation".
Check Tank Level.
THIS IS NORMAL
The power backup batteries are low.
Replace the 4 AA batteries in the battery
box (see page 14).
Turn the battery box switch to "REMOTE".
Check thermostat.
Check the breaker switch.
Let the fireplace burn for 10 minutes.
Replace the fuse. See fuse location below.
Check the breaker switch.
Let the fireplace burn for at least 15
minutes.
This is normal - see "Starting the Fireplace
for the First Time".
Adjust Air Shutter - contact your dealer.
Turn the flame height to "HI" -
See "Adjusting the Flame Height".
See "Crushed Glass Installation" page 20.
Adjust air shutter - contact your dealer.
See "Accent Light Replacement" page 17.
Replace the fuse. See fuse location below.
4140115
Don't Call for Service Until
You:
Fan Fuse
Lights Fuse
100-01369
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