AT&T TL7800 User Manual
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AT&T TL7800 User Manual

Dect 6.0 accessory cordless headset
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TL7800
DECT 6.0
accessory cordless headset

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Summary of Contents for AT&T TL7800

  • Page 1 User’s manual TL7800 DECT 6.0 accessory cordless headset...
  • Page 2 AT&T product. Enjoy up to 12 hours of hands-free talk time and crystal- clear sound quality with the AT&T TL7800 DECT 6.0 Accessory Cordless Headset. Pair it wirelessly with AT&T DECT phone, including the Synapse or SynJ business phone system. Easy one-button answer, volume and mute controls enhance wireless freedom, while a range of up to 500 feet maximizes mobility.

  • Page 3: Serial Number

    Model number: TL7800 Type: DECT 6.0 accessory cordless headset Serial number: Purchase date: Place of purchase: Both the model and serial numbers of your AT&T product can be found on the bottom of the headset charger. Save your sales receipt and original packaging in case it is necessary to return this product for warranty service.
  • Page 4 Check to make sure the headset package includes the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL7800 TL7800 DECT 6.0 cordless headset DECT 6.0 cordless headset User's manual...

  • Page 5: Table Of Contents

    User’s manual TL7800 DECT 6.0 accessory cordless headset Table of contents Getting started Deregister all headsets from the TL7810/TL7812 Quick reference guide - headset base ......15 headset ......... 1 Deregister headset from Headset lights ......1 the Synapse SB67030/ Headset alert tones ....
  • Page 6 Temporary ringer silencing ........29 Call waiting ........ 29 Options while on calls ..... 30 Volume control ......30 Mute ..........30 Multiple headsets use ..31 Appendix Troubleshooting ......32 Maintenance........38 Important safety information ........ 39 Safety information....39 Especially about cordless headsets ........

  • Page 7: Getting Started

    Getting started Quick reference guide - headset (On/off button and light) Press to make, answer or end a call (page 28). Headset lights light status • On when the headset is charging in the headset charger. • Flashes every 10 seconds to indicate the battery is low when the headset is not in the headset charger.
  • Page 8 Getting started Quick reference guide - headset VOL+/VOL- Slide the volume switch to the right or left to adjust the headset ringer volume while in idle mode, or the listening volume while on a call (page 30). Earpiece FLASH Battery with cover Press to answer an attached incoming call when you...

  • Page 9: Headset Alert Tones

    Getting started Quick reference guide - headset Headset alert tones • One short beep every The microphone is muted. 30 seconds • Two beeps Error alert tone. • The ringer volume has reached its lowest setting. • The listening volume has reached its highest or lowest setting.

  • Page 10: Quick Reference Guide - Headset Charger

    Getting started Quick reference guide - headset charger Magnetic charging mount Place the headset here for charging. Power cord slot Route the power cord through the slot. Power jack...

  • Page 11: Installation

    Getting started Installation You must install and STOP See pages 6-7 charge the battery before for easy instructions. using the headset. For customer service or product information, visit our website at www.telephones.att.com/smb or call 1 (800) 222-3111 1 (866) 288-4268 .

  • Page 12: Battery Installation

    Getting started Battery installation The battery is permanently attached to the battery compartment cover. Do not try to separate them from each other. After installing the battery, charge it for at least 15 minutes. You may be able to make and receive short calls. For optimal performance, charge the headset battery for at least three hours before use.

  • Page 13: Headset Charger Installation And Battery Charging

    Getting started Headset charger installation and battery charging After installing the battery, charge the headset by placing it in the magnetic charging mount as shown below. The light turns on when the headset is charging. Plug the small end of the headset charger power adapter into the power jack at the bottom of the headset charger.

  • Page 14: Adding And Registering Headsets

    Getting started Adding and registering headsets You must register your new TL7800 headset to one of the following devices before use: • AT&T TL7810/TL7812 cordless headset (see page 9). You can register a maximum of two headsets to each headset base.

  • Page 15: Register A Headset To The Tl7810/Tl7812 Headset Base

    Getting started Adding and registering headsets Register a headset to the TL7810/TL7812 headset base Make sure the battery is properly installed in the headset (see page 6). The light flashes slowly in red and blue to indicate the headset is not registered. Place the headset in the headset charger and allow it to charge for at least one hour before beginning registration.

  • Page 16: Register A Headset To The Synapse Sb67030/Sb67031 Deskset

    Getting started Adding and registering headsets Register a headset to the Synapse SB67030/SB67031 deskset Press MENU on the deskset. Scroll to User Settings, then press SELECT. Scroll to Cordless Settings, then press SELECT. Scroll to Headset, then press SELECT. Make sure the screen shows Cordless Headset is currently Not Registered before registration.

  • Page 17: Register A Headset To The Synj Sb67138/Sb67158 Base

    Getting started Adding and registering headsets Register a headset to the SynJ SB67138/SB67158 base Place the headset in the headset charger COVM and allow it to charge for at least five Speed dial setup minutes before beginning registration. Make Customer support Registration >...
  • Page 18 Getting started Adding and registering headsets Register a headset to the SynJ SB67138/SB67158 base (cont.) If the registration was not successful, remove it from the headset charger and try the registration process again. If you have a dial tone but an extension number other than 0 displays on the telephone base, the headset is registered as a handset and will not function properly.

  • Page 19: Register A Headset To An At&T Dect Cordless Telephone Base

    Getting started Adding and registering headsets Register a headset to an AT&T DECT cordless telephone base Make sure the battery is properly installed in the headset (see page 6). The light on the headset flashes slowly in red and blue to indicate the headset is not registered.
  • Page 20 Getting started Adding and registering headsets Register a headset to an AT&T DECT cordless telephone base (cont.) It takes about 60 seconds to complete the registration process. light turns red when the headset is registered but not fully charged, or turns blue when it is registered and fully charged. To verify the registration, press the button on the headset and check for a dial tone.

  • Page 21: Deregistering Headset

    Getting started Deregistering headset You may need to deregister your headsets if: • You have already registered the headset and now wish to register your headset to a different headset base or telephone base. -OR- • You have registered the maximum number of headsets and need to replace one of them.

  • Page 22: Deregister Headset From The Synapse Sb67030/Sb67031 Deskset

    Getting started Deregistering headset Deregister headset from the Synapse SB67030/SB67031 deskset Press MENU on the deskset. Scroll to User Settings, then press SELECT. Scroll to Cordless Settings, then press SELECT. Scroll to Headset, then press SELECT. The screen shows Cordless Headset is currently Registered. On the deskset, press Dereg.

  • Page 23: Deregister Headset From The Synj Sb67138/Sb67158 Base

    Getting started Deregistering headset Deregister headset from the SynJ SB67138/SB67158 base If you already have 10 registered devices COVM and need to replace or add a new device, Speed dial setup or if you wish to change the assigned Customer support Registration >...

  • Page 24: Deregister All Headsets From An At&T Dect Cordless Telephone Base

    Getting started Deregistering headset Deregister all headsets from an AT&T DECT cordless telephone base Following the steps below will deregister all the headsets and handsets registered to the cordless phone. Press and hold /HANDSET LOCATOR on the telephone base for about 10 seconds until the IN USE light starts to flash, then release the button.

  • Page 25: Headset Attachments

    Getting started Headset attachments Earbud There are a total of six earbuds provided. One of them has been attached to the headset. They come in three sizes of which there are two types: one normal and one providing a deeper fit. Follow the steps below to change the earbud.

  • Page 26: Over The Ear Hook

    Getting started Headset attachments Over the ear hook There are three ear hooks provided. Choose the size that best fits your need to attach to the headset. Follow the steps below to attach an ear hook to the headset. To position the headset to wear on the left or right ear: •...
  • Page 27 Getting started Headset attachments To attach the ear hook to the headset: Make sure there are no headset attachment, except the earbud, connected to the headset. Insert the earpiece into the ear hook loop as shown in Figure 3. Press the edge of the ear hook loop towards the earpiece until it clicks into place as shown in Figure 4.
  • Page 28 Getting started Headset attachments To remove the ear hook from the headset: Hold the headset with one hand. Twist and pull the ear hook with the other hand until it separates from the earpiece.

  • Page 29: Over The Head Band

    Getting started Headset attachments Over the head band There are two over the head bands provided. Choose the one that best fits your need to attach to the headset. Follow the steps below to attach an over the head band to the headset. To attach the head band to the headset: Make sure there are no headset attachment, except the earbud, connected to the headset.
  • Page 30 Getting started Headset attachments To remove the head band from the headset: Hold the headset with one hand and the ear pad with the other hand. Twist and pull the headset until it separates from the ear pad.

  • Page 31: Behind The Neck Band

    Getting started Headset attachments Behind the neck band By default, the ear pad on the neck band is positioned to be worn on the right ear. To attach the headset to the neck band: Make sure there are no headset attachment, except the earbud, connected to the headset.
  • Page 32 Getting started Headset attachments To wear the headset on your left ear: Remove the ear pad and supporting pad from the neck band by carefully pulling them up through the stems at the end of the neck band as shown in Figure 12. Ear pad Supporting pad Figure 12...
  • Page 33 Getting started Headset attachments To remove the neck band from the headset: Hold the headset with one hand and the ear pad with the other hand. Twist and pull the headset until it separates from the ear pad. .

  • Page 34: Operation

    Operation Headset operation Power on/off the headset Power on the headset before use. To power on the headset: • Place the headset in the headset charger. -OR- • Press and hold for two seconds. light flashes blue three times and you hear three beeps when it is being powered on.

  • Page 35: Headset Ringer

    Operation Headset operation Headset ringer The headset charger and headset do not have external ringers. When you receive calls, the headset earpiece rings. If you have telephones connected to the same telephone line as the headset base, you can rely on the ringers of those telephones to alert you to incoming calls.

  • Page 36: Options While On Calls

    Operation Options while on calls Volume control To adjust the listening volume: • While on a call, slide the volume switch at the top of the headset towards VOL+ or VOL- to adjust the listening volume. to adjust the listening volume. NOTES: •...

  • Page 37: Multiple Headsets Use

    Operation Options while on calls Multiple headsets use If you have more than one headset registered to the same headset base or telephone base, when one of the headsets is on an external call, the other headset can join the call in progress. •...

  • Page 38: Appendix

    Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For customer service, visit our website at www.telephones.att.com/smb or call 1 (800) 222–3111 1 (866) 288-4268 . In Canada, dial My headset doesn’t work at all. •...
  • Page 39 Appendix Troubleshooting The battery does not charge. • Make sure that the battery is securely installed in the cordless headset. • If the cordless headset is in its headset charger but the light on the headset does not turn on, refer to The light on the headset is off while charging on page 37.
  • Page 40 Appendix Troubleshooting I get noise, static, or a weak signal even when I’m near the telephone base. • You may be able to improve the performance of your cordless headset by installing the headset base or telephone base at least one foot from any cordless telephone system. If separating them by one foot does not help, try moving the headset farther away.
  • Page 41 Appendix Troubleshooting • The layout of your home or office might be limiting the operating range. Try moving the headset base or telephone base to another location, preferably to a higher location. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset.
  • Page 42 Appendix Troubleshooting My calls cut in and out while I’m using my cordless headset. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless headset. Try installing your headset base or telephone base as far away as possible from these types of electronic devices.
  • Page 43 Appendix Troubleshooting light on the headset is off while charging. • Make sure the power cord is plugged in correctly and securely. • Make sure that the battery is securely installed in the cordless headset. • Make sure the headset is sitting properly in the charger to charge.

  • Page 44: Maintenance

    Appendix Maintenance Taking care of your headset • Your cordless headset contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the headset down gently. Save the original packing materials to protect your headset if you ever need to ship it. Avoid water •...

  • Page 45: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock.

  • Page 46: Especially About Cordless Headsets

    Appendix Important safety information Caution: Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com/smb or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial Especially about cordless headsets • Privacy: The same features that make a cordless headset convenient create some limitations.

  • Page 47: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information CAUTION • There may be a risk of explosion if you use a wrong type of battery. Use only the supplied rechargeable battery or replacement battery (model BT191665). • Change this product's batteries only in accordance with the instructions and limitations specified in this manual.

  • Page 48: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US: AAAEQ##TXXXX.
  • Page 49 Appendix FCC Part 68 and ACTA If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g. police, fire, medical) in these locations. If you do store or test emergency numbers, please: Remain on the line and briefly explain the reason for the call before hanging up. Perform such activities in off-peak hours, such as early morning or late evening.

  • Page 50: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 51: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United www.telephones.att.com/smb States of America, visit or call 1 (800) 222-3111 1 (866) 288-4268 .
  • Page 52 Appendix Limited warranty 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...
  • Page 53 Appendix Limited warranty 6. What must you return with the PRODUCT to get warranty service? You must: Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; Include a “valid proof of purchase”...

  • Page 54: Index

    Experience the best in long-range coverage and clarity, provided by a unique antenna design and advances in noise-filtering technology. The TL7800 is a fully cordless DECT 6.0 headset offering a range of up to 500 feet. Open range test was performed by Wyle Laboratories, an independent commercial test facility.

  • Page 55: Index

    Index Index AC adapter 7, 48 Installation Alert tone 3 battery 6 Answer a call 28 charger 7 Battery charging 7 Lights 1 Battery installation 6 Limited warranty 45–47 Behind the neck band 25–27 Listening volume 30 Call waiting 29 Magnetic charging mount 4 Charging cradle 4 Maintenance 38...
  • Page 56 Index Index Register a headset 8–14 Ringer 29 Technical specifications 48 Temporary ringer silencing 29 Troubleshooting 32–37 Volume control listening volume 30 ringer 29...
  • Page 57 www.telephones.att.com/smb © 2012 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. Synapse and SynJ are registered trademarks of Advanced American Telephones. Printed in China. Issue 2 AT&T 11/12.

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