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seen on that frequency on the satellite. These channels
can
programming being received by the ship's televisions or
by comparing to data recorded at
your selected satellite. If no channels are seen then no
valid satellite signal is reaching the connector on the
back of the SBS.
3.
That the downlink signal strength is adequate. On the same
DOWNLINK page (shown above) check the receive signal
quality. If the "Signal strength" is better than 50% and the
"Signal quality" is "good" or better proceed to the next step.
4.
That the coaxial cable from the satellite receive antenna LNB
is correctly connected to the SBS.
5.
That the antenna cable plugged into the SBS is providing a
good signal by removing it from the SBS and attaching it to a
television receiver/decoder.
Should there still be no downlink signal call your system installer for a
more detailed analysis.
5.5
Getting help
If you are having difficulties with your Wired Ocean service and need
further help please call your system installer for service advice.
If you are unable to contact your system installer and your need is
urgent Wired Ocean's technical help can also be reached by:
Email:
Fax:
Telephone:
5
.
5
.
then
be
checked
technical@wiredocean.com
+44 207 060 1094.
+44 207 060 1049.
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