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Customer Support
Customer Support
If you encounter any problems while utilizing the RocketRAID1720, or have any
questions about this or any other HighPoint product, feel free to contact our Cus-
tomer Support Department.
Troubleshooting Checklist
Before contacting our Customer Support department:
Make sure the latest BIOS, driver and RAID Software have been installed for the
RocketRAID1720. Updates are available from our website.
Prepare a list of the computer system's hardware and software (motherboard, CPU,
memory, other PCI devices/host adapters, operating system, applications)
Contact Information
E-mail address: support@highpoint-tech.com
Phone: 408-240-6119 (request for support)
9:00AM-5:00PM, Pacific Standard Time
Additional information about HighPoint products is available from our web site:
http://www.highpoint-tech.com
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