Paper Feed Problems - Toshiba e-Studio 383P User Manual

SYMPTOM
Pages curl
excessively.
P
APER FEED PROBLEMS
SYMPTOM
Paper Jams occur frequently.
Multiple sheets of paper are
fed at the same time.
Paper is not fed into the
printer.
Printing does not resume after
removing jammed paper.
PROBLEM
Printing on wrong side
of paper.
Moisture in paper.
Improper storage.
High humidity.
PROBLEM
The printer is tilted.
Paper is too thick or too thin.
Paper is moist, folded,
creased or warped.
Paper is not aligned.
Only one sheet of paper is
loaded in the Paper tray or
Manual Feed/Multi Purpose
tray.
Sheets of paper is added to
the existing paper stock in the
Paper tray or Manual Feed/
Multi Purpose tray.
Postcards, envelopes, label
sheets or transparencies are
loaded in the Paper tray.
Postcards or envelopes are
placed in the wrong
orientation.
Improper setting is selected
for Paper Source in the
printer driver.
The printer menu setting is
incorrect.
Printing does not resume only
by removing paper jam.
Troubleshooting > 65
SOLUTION
Turn paper over in tray. (Note arrow on
paper package). Install paper print side
down in tray.
Avoid storing paper in areas of excessive
temperature and humidity. Store paper in
protective wrapping.
Recommended operating humidity: 20-
80%.
SOLUTION
Place the paper on a stable
and flat surface.
Use paper suitable for the
printer. Avoid storing paper in
areas of excessive
temperature and humidity.
Store paper in protective
wrapping
Align the paper edges to the
paper guides.
Load several sheets of paper.
Remove existing sheets of
paper from the tray and add
the new sheets to them,
ensuring alignment and then
load the tray.
You cannot print using the
Paper tray. Load postcards,
envelopes, label sheets or
transparencies in the Multi
Purpose tray.
Check and load in the correct
orientation.
Select the correct paper
source from the Source drop
down menu.
Set the size of the paper in
the Setup Menu of the printer.
Open and close the top cover.