Executive/Secretary Hotline; Group Listening; Account Codes - Samsung OfficeServ SMT-i5210 User Manual

Officeserv 7000 series
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CALLING THE DOOR PHONE/
ROOM MONITOR
You may call the door phone and listen to what may be happening outside or in
another room.
Dial the extension number of the door phone.
You will be connected to the door phone and you can listen or have a conver-
sation.
If an electric door lock release is installed, dial 13 to unlock the door.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the handset
or press the Speaker button.
EXECUTIVE/SECRETARY
If programmed, an executive boss and a secretary can have a hot line between
them. When the executive station is in the DND mode, all of its calls will ring the
secretary station. If the secretary does not answer, the caller will go to the secre-
tary's voice mail box if setup.
When an Executive/Secretary hotline is programmed to this keyset, the keyset
offers an additional screen option. This screen has options for setting the status of
the keyset user. This status update is viewable to EasySet users only.
Either person can press the Boss button to make a voice call to the other sta-
tion.
Using the hot line will override DND at the other station.This button will have
a flashing indication when the other station is in use.
To transfer a call to a Boss in DND:
Press the Boss button.
Wait for the Boss to answer, then announce the call and hang up to complete
the transfer—OR—hang up to complete a blind transfer.
Executive/Secretary (Messaging):
When the Boss or Secretary is needing to inform the other party of their current
status, they can send a message to their display.
Press the Func. soft button. Scroll to EXE/SECR MSG and press OK.
Select and hightlight one of the Return On messages and press the Edit soft
button.
Press and hold the Delete soft button to erase the default message.
Using the dial pad, type in the new message
When finished press the Save then the Send soft button to display the mes-
sage on the other (Boss/Secretary) phone.
58
[HOT LINE]
(refer to Text Input
Method).

GROUP LISTENING

When you are engaged on a call and you are using the handset, you may want
other people to hear the distant party's voice over the speaker:
Press the Listen button to turn on the speaker. The microphone is not in use,
so the distant party does not hear other parties present in your office.
Press Listen again to turn the speaker off and resume private conversation.
Repeat if necessary.
—OR—
During a conversation, press Func. scroll to Group Listen and press OK.
NOTE: Depending on speaker volume and the acoustics of your office, it may be
advisable to turn the group listening feature off before hanging up. This will elim-
inate a momentary squeal.

ACCOUNT CODES

When enabled, your system allows calls to be charged to different accounts. You
can enter account codes either by dialing the full code, by entering an account
code "bin number" , or by pressing your ACC (Account) key if one is assigned. Bin
numbers are a 3 digit short code that will automatically insert the appropriate
account code. Account codes may be a maximum of 12 digits (# may be used); if
the account code is to be less than 12 characters you may end the code by press-
ing , or the right soft key.The type of code used is determined by your telephone
system administrator. Codes can be entered before or during a call as follows:
To enter an account code before placing the call:
Press your ACC (Account) key or dial 47.
Dial the account code or bin number.
You will receive a confirmation tone and display.
When prompted dial a trunk or trunk group (i.e. 9) and the telephone number
to call.
To enter an account code by interrupting the conversation:
While on an outside call press the ACC (Account) key or press Transfer fol-
lowed by 47.
Dial the account number or bin number (if you are entering an account code
you will need to press your ACC (Account) key or right soft key to finalize the
entry)
NOTE: If you make an error simply repeat the procedure with the correct code.
Only the most recent account code dialed will be recorded.
59

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