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ENGLISH
11. CUSTOMER SERVICE INFORMATION
Care and Maintenance
Caring of Your Product
Like any electronic device, the Polar cycling computer should be treated with care. The suggestions below
will help you fulfill guarantee obligations and enjoy this product for many years to come.
Detach the transmitter connector from the strap and rinse the strap under running water after every use.
Dry the connector with a soft towel. Never use alcohol or any abrasive material (steel wool or cleaning
chemicals).
Wash the strap regularly in a washing machine at 40ºC/104ºF or at least after every fifth use. This ensures
reliable measurement and maximizes the life span of the transmitter. Use a washing pouch. Do not soak,
spin-dry, iron, dry clean or bleach the strap. Do not use detergent with bleach or fabric softener. Never put
the transmitter connector in the washing machine or drier!
Dry and store the strap and connector separately, to maximize the transmitter battery lifetime. Wash the
strap in a washing machine before long-term storage and always after use in pool water with high chlorine
content.
Keep your cycling computer, transmitter, speed, cadence and power sensors in a cool and dry place. Do
not keep them in a damp environment, in non-breathable material (a plastic bag or a sports bag) nor with
conductive material (a wet towel). The cycling computer and the speed and cadence* sensors are water
resistant, so you can use them in the rain. To maintain the water resistance, do not wash the cycling
computer or the speed or cadence* sensors with a pressure washer or sink them under water. Do not
expose to direct sunlight for extended periods.
Keep your cycling computer clean. Clean the cycling computer, speed and cadence* sensors with a mild
soap and water solution and in the end rinse them with clean water. Do not immerse them in water. Dry
them carefully with a soft towel. Never use alcohol or any abrasive material such as steel wool or cleaning
chemicals.
Avoid hard hits to the cycling computer and speed and cadence as these may damage the sensor units.
* Optional sensors.
Service
During the two-year guarantee/warranty period, we recommend that you service the product at an
authorized Polar Service Center only. The warranty does not cover damage or consequential damage
caused by service not authorized by Polar Electro. For further information, see Limited International Polar
Guarantee (page 51).
For more information on local after sales services, consult the Polar Customer Service Card.
Changing Batteries
We recommend that you have the battery replaced by an authorized Polar Service Center. Avoid opening
the sealed battery cover, but if you choose to change the battery yourself, follow the instructions carefully
on the next page.
To change the batteries of the cycling computer and transmitter yourself, carefully follow the instructions
in Changing Cycling Computer Battery. All batteries are changed the same way.
If you would prefer Polar to replace the battery, contact an authorized Polar Service Center.
Changing Cycling Computer Battery
To change the cycling computer battery, you need a coin and a battery (CR 2354).
Customer Service Information
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