Call Transfer; Call Hold; 3-Way Conference Call; Switchboard Operator Feature - Realtone WSS530 User Manual

Note：it is no use to press Soft3(Close) to finish talk, if there is only one current call.

3.4. Call transfer

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Blind Transfer
During talk, press
to, and finished by "#". Phone will transfer the current call to the third party. After finishing
transfer, the call you talk to will be hanged up. User can not select SIP line when phone transfers
call.
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Attended Transfer
During talk, press
and press Soft2 (Send). After that third party answers, then press
(You need enable call waiting and call transfer first). If there are two calls, you can just talk to one,
and keep hold to the other one. The one who is keep hold can not speak to you or hear from you.
In other way, if user wants to invite the third party during the call, they can press Soft1 (Conf) to
make calls mode in conference mode. If user wants to stop conference, user can press Soft1 (Split).
(User must enable call waiting and three way call first).
Note: the server that user uses must support RFC3515 or it might not be used
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Alert Transfer
During the talk, press
number that you want to transfer. You are waiting for connection, now, press
(Transf) and the transfer will be done. (To use this feature, you need enable call waiting and call
transfer first)

3.5. Call hold

During talking, user could press
the call or switch the call active.

3.6. 3-way conference call

User can press Soft1 (Conf) to dial the line2 (press Soft1 (Answer) to answer the call directly if
this call is from line2) during talking with line1. After line2 connect, user can press Soft2 (Conf)
to enter into conference mode. To back to line1 from conference, please press Soft1 (Split); to end
the call, please press Soft3 (Close) or press

3.7. Switchboard Operator feature

or Soft2 (Transf), and then dial the number that you want to transfer
or Soft2 (Transf), then input the number that you want to transfer to
or Soft2 (Transf) firstly, then press Soft2 (Send) after inputting the
to hold the current call. Press
- 14 -
to complete the transfer.
.
or Soft2
again to return