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Realtone WSS530 User Manual

Advanced business phone for ippbx applications
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WSS530 VoIP Phone
Advanced Business Phone
For IPPBX applications
User Manual
Version: V1.7.90.72
© 2009 Realtone technology Co,. Ltd
All rights reserved.
This document is supplied by Realtone Technology Co., Ltd, No part
of this document may be reproduced, republished or retransmitted
in any form or by any means whatsoever, whether electronically or
mechanically, including, but not limited to, by way of photocopying,
recording, information recording or through retrieval systems,
without the express written permission of Realtone Technology Co.,
Ltd. Realtone Technology Co., Ltd reserves the right to revise this
document and make changes at any time and without the
obligation to notify any person and/or entity of such revisions
and/or changes. Product specifications contained in this document
are subject to change without notice.

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Summary of Contents for Realtone WSS530

  • Page 1 © 2009 Realtone technology Co,. Ltd All rights reserved. This document is supplied by Realtone Technology Co., Ltd, No part of this document may be reproduced, republished or retransmitted in any form or by any means whatsoever, whether electronically or...

  • Page 2: Safety Notices

    Safety Notices Please read the following safety notices before installing or using this phone. They are crucial for the safe and reliable operation of the device. Please use the external power supply that is included in the package. Other power supplies may cause damage to the phone, affect the behavior or induce noise.

  • Page 3: Table Of Contents

    Table of Content 1.INTRODUCING WSS530 VOIP PHONE ..................5 1.1. T WSS530 ................ 5 HANK YOU FOR YOUR PURCHASING 1.2. D ....................... 5 ELIVERY ONTENT 1.3. K ........................... 5 EYPAD 1.4. P ......................7 ORT FOR CONNECTING 2. INITIAL CONNECTING AND SETTING.................. 8 2.1.
  • Page 4 4.3.3.1. SIP Config..........................28 4.3.3.2. IAX2 Config...........................32 4.3.3.3. Stun Config ..........................33 4.3.3.4. DIAL PEER setting .......................34 4.3.4. Phone..........................37 4.3.4.1. DSP Config..........................37 4.3.4.2. Call Service ..........................38 4.3.4.3. Digital Map Configuration ....................40 4.3.4.4. Phone Book ..........................42 4.3.4.5. Function Key..........................42 4.3.5. Maintenance ........................44 4.3.5.1.

  • Page 5: Introducing Wss530 Voip Phone

    Introducing WSS530 VoIP Phone 1.1. Thank you for your purchasing WSS530 Thank you for your purchasing WSS530, WSS530 is a full-feature telephone that provides voice communication over the same data network that your computer uses. This phone functions not only much like a traditional phone, allowing to place and receive calls, and enjoy other features that traditional phone has, but also it own many data services features which you could not expect from a traditional telephone.
  • Page 6 for more details). In idle mode, press this key, LCD will show “Do Not Disturb”, and this phone is set to be No disturbing mode. Press this key again to cancel this function. Use the key to realize blind transfer or attended transfer please refers to 3.4.-call transfer for more details).

  • Page 7: Port For Connecting

    Port type: RJ-9 connector Headset Port type: 3.5mm jack WSS530 provide two Ethernet ports and a power adaptor. Also has two headset interfaces with RJ-9 port and 3.5mm jack. Please refer to safety notes of this manual carefully before power adaptor is connected.

  • Page 8: Initial Connecting And Setting

    Initial connecting and Setting 2.1. Connect the phone 2.1.1. Connect to network Step 1: Connect the IP Phone to the corporate IP telephony network. Before you connect the phone to the network, please check if your network can work normally. You can do this in one of two ways, depending on how your workspace is set up.

  • Page 9: Power Adaptor Connection

    If phone has registered to the server, you can place or answer calls. 2.2. Basic Initialization WSS530 is provided with a plenty of functions and parameters for configuration. User needs some network and VoIP knowledge so that user could understand the meanings of parameters. In order to make user use the phone more easily and convenient, there are basic configurations introduced which is mandatory to ensure phone calls.
  • Page 10 5. Press Soft2 (Edit) again, then input your PPPoE password and press Soft2 (OK), With “Saved” displayed, screen will display the current password: ******, and confirm: you need input the password again, after confirm, press soft2 (OK) to save the Account and password. 6.
  • Page 11 Press "OK" or Soft2 (Enter) to show “Net Mode”. Select “DHCP”. Press Soft2 (Save), with “saved” shown, screen will jump to show the current net mode. to main interface and at this time phone is Press or Soft3 (Quit) thrice back until the phone shows “DHCP”，If the trying to change to DHCP mode .

  • Page 12: Wss530'S Basic Operation

    Hook off (screen will show the current using line, or you could press key L1-L3 to select), after getting dialing tone, you could begin to dial number. After finishing it, press # and WSS530 will send the number and call the number. When you hear a ring-back tone and screen shows the callee’s number, it shows that the person you called is ringing.

  • Page 13: End Calls

    Soft3 (Dial). l Multi-line calls WSS530 supports 3 SIP lines, that is user could use 3 SIP accounts to register and make calls. System will use SIP 1 as default line to call. There are most two calls at the same time. Screen will display the incoming call number when user is keep talking.

  • Page 14: Call Transfer

    Note：it is no use to press Soft3(Close) to finish talk, if there is only one current call. 3.4. Call transfer Blind Transfer During talk, press or Soft2 (Transf), and then dial the number that you want to transfer to, and finished by "#". Phone will transfer the current call to the third party. After finishing transfer, the call you talk to will be hanged up.

  • Page 15: Call Records

    3.8. Call records WSS530 supports 100 items of missed call, 100 items of incoming call, and 100 items of dialed call. If the records are full, the newest will replace the oldest. If phone’s power cut or reboot, call records will be discarded.

  • Page 16: Web Configuration

    4. Web configuration 4.1. Introduction of configuration 4.1.1. Ways to configure WSS530 has three different ways to different users. se phone keypad. se web browser（recommendatory way）. se telnet with CLI command. 4.1.2. Password Configuration There are two levels to access to phone: root level and general level. User with root level can browse and set all configuration parameters, while user with general level can set all configuration parameters except SIP (1-2) or IAX2’s that some parameters can not be changed, such as server...

  • Page 17: Configuration Via Web

    4.3. Configuration via WEB 4.3.1. BASIC 4.3.1.1. Status Status Field name Explanation Shows the configuration information on WAN and LAN port, Network including the connect mode of WAN port (Static, DHCP, PPPoE), MAC address, the IP address of WAN port and LAN port, ON or OFF of DHCP mode of LAN port.
  • Page 18 Please select the proper network mode according to the network condition. WSS530 provide three different network settings: Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting. If you don’t know about parameters of Static Mode setting, please ask your ISP for them.

  • Page 19: Call Log

    Display detailed information that you manual config. Choose DHCP MODE， click 【 NEXT】 can config SIP(default SIP1)simply, also can browse too. Click【BACK】can return to the last page. Like Static IP MODE。 Choose PPPoE MODE， click 【 NEXT】 can config the PPPoE account/password and SIP(default SIP1)simply, also can browse too.

  • Page 20: Network

    MMI SET Field name explanation Language Set Set the language of phone, English is default. The greeting message will display on lcd when phone is idle. It can Greeting Message support 16 chars. the default chars are VOIP PHONE. 4.3.2. Network 4.3.2.1.
  • Page 21 Get MAC Time Shows the time of getting MAC address Please select the proper network mode according to the network condition. WSS530 provide three different network settings: Static: If your ISP server provides you the static IP address, please select this mode, then finish Static Mode setting.

  • Page 22: Lan Config

    Password Input your ADSL password. Notice: 1） Click “Apply” button after finished your setting, IP Phone will save the setting automatically and new setting will take effect. 2）If you modify the IP address, the web will not response by the old IP address. Your need input new IP address in the address column to logon in the phone.
  • Page 23 In chart 1, there is a layer 2 switch without setting VLAN. Any broadcast frame will be transmitted to the other ports except the send port. For example, a broadcast information is sent out from port 1 then transmitted to port 2,3and 4. In chart 2, red and blue indicate two different VLANs in the switch, and port 1 and port 2 belong to red VLAN, port 3 and port 4 belong to blue VLAN.

  • Page 24: Qos Configuration

    QoS Configuration Field name explanation VLAN Enable Before select it to enable VLAN, you need enable Bridge mode in LAN config. Enable VLAN ID check by selecting it. After enable VLAN ID VLAN ID Check Enable check, if VLAN ID of a data package is not the same with the phone’s or a data package do not have VLAN ID, the data package will be discarded.

  • Page 25: Service Port

    4) Startup VLAN, if set Voice/Data VLAN differentiated as data untagged, then the packet of the signal/voice will use the Voice VLAN ID as the tag, but the data packets will not take the VLAN tag. 5) If Disable the VLAN, regardless to set the Voice/Data VLAN differentiated or not, all packets will not take the VLAN tag;...

  • Page 26: Dhcp Server

    4.3.2.5. DHCP SERVER DHCP SERVER Field name explanation DHCP Leased Table IP-MAC mapping table. If the LAN port of the phone connects to a device, this table will show the IP and MAC address of this device. Shows the DHCP Lease Table， the unit of Lease time is Minute. Lease Table Name Specify the name of the lease table Start IP...

  • Page 27: Sntp

    Select name of lease table, click the Delete button will delete the selected lease table from DHCP lease table. Select DNS Relay, the default is enabled. Click the Apply button to DNS Relay become effective. Notice: 1）The size of lease table can not be larger than the quantity of C network IP address. We recommend you to use the default lease table and not modify it.

  • Page 28: Voip

    Server Set SNTP Server IP address. Time Zone Select the Time zone according to your location. Time Out Set the time out, the default is 60 seconds. 12 Hours Systems Switch the time mechanism between 12 hours and 24 hours. Default is 24 hours mode SNTP Select the SNTP, and click Apply to make the SNTP Times...
  • Page 29 SIP Config Field name explanation Choose line to set info about SIP, there are 3 lines to choose. You can switch by 【Load】 button. Register Status Shows if the phone has been registered the SIP server or not; or - 29 -...
  • Page 30 so, show Unapplied; Server Name Set the server name. Server Address Input your SIP server address. Server Port Set your SIP server port. Account Name Input your SIP register account name. Password Input your SIP register password. Phone Number Input the phone number assigned by your VoIP service provider. Phone will not register if there is no phone number configured.
  • Page 31 has no packets sending to device in private network to keep NAT alive, user could set this function ON. It need set the keep alive interval time less than the NAT server’s. Enable Via rport Enable/Disable system to support RFC3581. Via rport is special way to realize SIP NAT.

  • Page 32: Iax2 Config

    will refresh the SIP sessions. Answer With Single Codec Enable/Disable the function when call is incoming, phone replies SIP message with just one codec which phone supports. Auto TCP Set to use automatically TCP protocol to guarantee usability of transport as message is above 1300 byte Enable Strict Proxy Support the special SIP server-when phone receives the packets sent from server，...

  • Page 33: Stun Config

    Set echo test number. If IAX2 server supports echo test, and echo test Echo Test Number number is non- numeric, system could set an echo test number to replace the echo test text. So user can dial the numeric number to test echo voice test.

  • Page 34: Dial Peer Setting

    STUN Field name explanation STUN NAT Transverse Shows STUN NAT Transverse estimation, true means STUN can penetrate NAT, while False means not. STUN Server Addr Set your SIP STUN Server IP address STUN Server Port Set your SIP STUN Server Port Set STUN Effective Time.

  • Page 35: Dial Peer

    If user makes the above configuration, after user dials 11 digit numbers started with from 135 to 139, the phone will send out 0 plus the dialed numbers automatically. Use this phone you can realize dialing out via different lines without switch in web interface. DIAL PEER Field name explanation...
  • Page 36 Note: There are four types of aliases. 1) add: xxx, it means that you need dial xxx in front of phone number, which will reduce dialing number length. 2) all: xxx, it means that xxx will replace some phone number. 3) del: It means that phone will delete the number with length appointed.

  • Page 37: Phone

    The phone will automatically When dial “8309“, send out alias number adding SIP1 your dialed number, if your server will receive “07558309” dialed number starts with your set phone number. You need set Phone Number, Alias and Delete Length. Phone When dial “0106228”, the SIP1...

  • Page 38: Call Service

    DSP Configuration Field name explanation First Codec The fist preferential DSP codec: G.711A/u, G.722, G.723, G.729 Second Codec The second preferential DSP codec: G.711A/u, G.722, G.723, G.729 Third Codec The third preferential DSP codec: G.711A/u, G.722, G.723, G.729 Forth Codec The forth preferential DSP codec: G.711A/u, G.722, G.723, G.729 Fifth Codec The fifth preferential DSP codec: G.711A/u, G.722, G.723, G.729...

  • Page 39: Call Service

    Call Service Field name explanation Hotline Specify Hotline number. If you set the number, you can not dial any other numbers. No Answer Specify No Answer Time Time Set Prefix in peer to peer IP call. For example: what you want to dial is P2P IP Prefix 192.168.1.119, If you define P2P IP Prefix as 192.168.1., you dial only #119 to reach 192.168.1.119.

  • Page 40: Digital Map Configuration

    Server Auto handdown The phone will hang up and return to standby automatically at hands-free mode Set Add/Delete Black list. If user does not want to answer some phone calls, Black List add these phone numbers to the Black List, and these calls will be rejected. x and .
  • Page 41 Digital Map Configuration Field name explanation Set Enable/Disable the phone ended with “#” dial. End with "#" Fixed Length Specify the Fixed Length of phone ending with. Set the timeout of the last dial digit. The call will be sent after Time out timeout.

  • Page 42: Phone Book

    4.3.4.4. Phone Book You can input the name, phone number and select ring type for each name here. Phone Book Field name explanation Shows the detail of current phonebook. Name Shows the name corresponding to the phone number Number Shows the phone number Ring Type Shows the ring type of the incoming call.
  • Page 43 Function Key Field name explanation Contrast Set contrast of screen Luminance Set luminance of screen To listening record in server , we defined the function key MWI Number F10 ,After you set it, you can pick up or hands-free, then press to listen record in server.

  • Page 44: Maintenance

    You can set speed dial function by Memory Key mode. For example, you need set speed dial 8000 via sip 1. Select memory key in F4’s function key type, then fill 8000@1/f in the corresponding right table. You can set shortcut key of pbook, redial, DND, MWI, call forward, or callers by Key Event mode in function key type.

  • Page 45: Syslog Config

    Different update modes: 1. Disable: means no update Update Mode 2. Update after reboot: means update after reboot. 3. Update at time interval: means periodic update. 4.3.5.2. Syslog Config Syslog is a protocol which is used to record the log messages with client/server mechanism. Syslog server receives the messages from clients, and classifies them based on priority and type.

  • Page 46: Update

    Config Setting Field name explanation you can save all changes of configurations. Click the Save button, Save Config all changes of configuration will be saved, and be effective immediately. . Right clicks on “Right click here…” and select “Save Target As….” Backup Config then you will save the config file in .txt format user can restore factory default configuration and reboot the phone.

  • Page 47: Account Config

    Update Field name explanation Click the browse button, find out the config file saved before or Web Update provided by manufacturer, download it to the phone directly, press “Update” to save. You can also update downloaded update file, logo picture, ring, mmiset file by web. Server Set the FTP/TFTP server address for download/upload.

  • Page 48: Reboot

    Account Configuration Field name explanation Keyboard Password Set the password for entering the setting menu of the phone by the phone ‘s key board. The password is digit. This table shows the current user existed. User Name Set account user name. User Level Set user level, Root user has the right to modify configuration, General can only read.

  • Page 49: Security

    If you modified some configurations which need the phone’s reboot to be effective, you need click the Reboot, then the phone will reboot immediately. Notice: Before reboot, you need confirm that you have saved all configurations.. 4.3.6. Security 4.3.6.1. MMI Filter MMI Filter User could make some device own IP, which is pre-specified, access to the MMI of the phone to config and manage the phone.

  • Page 50: Firewall

    through the web. 4.3.6.2. Firewall Firewall Configuration In this web interface, you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet (input rule), or prevent unauthorized private network devices from accessing the Internet (output rule). Firewall supports two types of rules: input access rule and output access rule.

  • Page 51: Nat Config

    out access enable Select it to Enable out_ access rule Input/Output Specify current adding rule by selecting input rule or output rule. Deny/Permit Specify current adding rule by selecting Deny rule or Permit rule. Protocol Type Filter protocol type. You can select TCP, UDP, ICMP, or IP. Port Range Set the filter Port range Src Addr...
  • Page 52 DMZ config： In order to make some intranet equipments support better service for extranet, and make internal network security more effectively, these equipments open to extranet need be separated from the other equipments not open to extranet by the corresponding isolation method according to different demands.
  • Page 53 NAT Configuration Field name explanation IPSec ALG It is an encryption technology. Select it to enable IPSec ALG, the default is enable FTP is a service of connection layer which can transform intranet IP FTP ALG into extranet IP when intranet IP is sending out packet. Select it to enable FTP ALG, the default is enable PPTP ALG Select it enable PPTP ALG, the default is enable...

  • Page 54: Vpn Config

    Outside Port Set the WAN port of the NAT mapping Notice: After finish setting, click the Add button to add new mapping table; click the Delete button to delete the selected mapping table. Shows the outside WAN port IP address and the inside LAN port IP address. Outside IP Set the outside Wan port IP address of DMZ.

  • Page 55: Logout

    VPN Configuration Field name explanation VPN IP Shows the current VPN IP address Select UDP Tunnel (VPN Tunnel) or VPN L2TP. You can choose only one for current state. After you select it, you’d better save configuration and reboot your phone. Enable VPN Select it or not to enable or disable VPN；...

  • Page 56: Configuration Via Keypad

    Click Logout，and you will exit web page. If you want to enter it next time, you need input user name and password again. 5. Configuration via Keypad 5.1. Keypad introduction User can browse, modify or cancel via screen menu by using v Use need input password (default 123),when login the menu (system config) 5.2.

  • Page 57: Appendix

    6. Appendix 6.1. Specification 6.1.1. Hardware Item WSS530 Adapter Input: 100-240V (Input/Output) Output: 5V 1A port 10/100Base- T RJ-45 for LAN 10/100Base- T RJ-45 for PC Power Consumption Idle: 2.5W/Active: 2.8W LCD Size 128*64 dot matrix LCD Operation Temperature 0～40℃...

  • Page 58: Network Features

    Support path, gruu Support SIP Privacy Support SMS Support Memo Support WMI Support Speed dial Support Alarm clock 6.1.3. Network features WAN/LAN: support bridge and router model Support PPPoE for xDSL Support basic NAT and NAPT Support VLAN (optional: voice vlan/ data vlan) NAT Penetrate, Stun Penetrate Support DMZ Support VPN (L2TP) function...

  • Page 59: Digit-Character Map Table

    6.2. Digit-character map table Keypad Character Keypad Character 7 P Q R S p q r s 2 A B C a b c 8 T U V t u v 3 D E F d e f 9 W X Y Z w x y z 4 G H I g h i 5 J K L j k l 6 M N O m n o...

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